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Tie Salesmen’s Bonuses to Their Forecasts
Motivating people Magazine ArticleJohn and Peter are two salesmen for the XYZ corporation. John sells twice as much as Peter. John earns twice as much as Peter, right? Wrong. John may even earn less. The XYZ corporation’s sales compensation plan is not unique in the modern business world. In the past decade many companies have turned to sophisticated […] -
Can “Nice Girls” Negotiate?
Compensation and benefits Digital ArticleI was just a year out of college, and interviewing for a sales assistant position at PaineWebber. One of my prospective bosses offered me $24,000. I countered with $27,000. He pulled out his calculator like a gun from a holster, punched in $3,000, divided it by 52, and in a clipped tone responded, “That’s only […] -
Automation Doesn’t Just Create or Destroy Jobs — It Transforms Them
Automation Digital ArticleThree questions firms should ask themselves when deciding whether to automate. -
Regulation For the Sake of All Stakeholders
Economics Digital Article(Editor’s note: This post forms part of the month-long HBR Debate, “Finance: The Way Forward.” It is the third post on this week’s topic: “Who is regulation for — the individual or society?”) Who is regulation for? This is a question that always intrigued me ever since I got involved in my research passion: share […] -
(Good) CEOs Are Underpaid
Leadership & Managing People Digital ArticleThe financial crisis and the recession have turned up the heat on U.S. corporate boards, exposing them to intense criticism for their decisions on executive... -
Executive Compensation: The More Leaders Make, the Meaner They Get
Organizational Development Digital ArticleLet's put aside that executive compensation debate for a moment and consider instead what Sreedhari Desai is studying. Does sky-high pay lead to worse... -
The Tax Plight of the $250,000 to $500,000 Crowd
Government Digital ArticleMy former colleague at Fortune magazine, Shawn Tully, has been trying for a while to popularize an acronym of his devising: HENRYs, for high earners, not rich yet. Yes, it’s a stretch, but it describes a real phenomenon: Very successful households (two-income couples, mostly), on the young side, who are making $250,000-$500,000 a year but […] -
Carlos Ghosn, Nissan, and the Need for Stronger Corporate Governance in Japan
Boards Digital ArticleThe country’s recent reforms don’t go nearly far enough. -
Rethinking the Assumptions Behind Executive Pay
Leadership Digital ArticleThe gap between CEO compensation and that of the average worker continues to grow at an astounding rate. According to the Institute for Policy Studies, CEO compensation in the United States was approximately 40 times greater than that of the average worker in 1960 and is now over 400 times greater (a much larger gap […] -
Executive Compensation: Let's Look at Fund Managers' Pay, Too
Organizational Development Digital ArticleThe white hot debate about executive compensation has focused almost exclusively on the "short-termism" of CEOs, other business leaders, and boards at... -
Who’s Your Most Valuable Salesperson?
Sales and marketing Magazine ArticleHow to forecast performance—and then tailor training and incentives -
When You Find Out a Coworker Makes More Money than You Do
Compensation and benefits Digital ArticleGet more information before you react. -
Women, Ambition and (Still) the Pay Gap
Gender Digital ArticleRosabeth Moss Kanter, Harvard Business School professor and regular blogger for HBR.org, explains why women’s compensation and advancement to the highest ranks have failed to keep pace with their impressive inroads into the workforce. -
Why Do Employees Stay? A Clear Career Path and Good Pay, for Starters
Employee retention ResearchPlus three reasons they quit. -
Every Employee Should Have Access to Paid Parental Leave
Gender Big IdeaReddit cofounder Alexis Ohanian on fighting for — and taking — paternity leave -
The Right Way to Use Compensation
Sales and marketing Magazine ArticleTo shift strategy, change how you pay your team. -
Optimal Marketing
Analytics and data science Magazine ArticleSamsung spends a billion dollars a year on marketing. Here’s how it knows it’s putting every dollar in the right place. -
Labor's Looking Good - And Jack Welch Is Worried
Organizational Development Digital ArticleI was privileged to be having lunch with Jack Welch a while back, and took the opportunity to ask him what he thought the most pressing issue facing American... -
A Market-Driven Approach to Retaining Talent
Decision making and problem solving Magazine ArticleTraditional strategies for employee retention are unsuited to a world where talent runs free. It’s time for some fresh thinking. -
How to Pay Your Sales Force
Motivating people Magazine ArticleUsing the results of a survey of 380 companies in 34 industries, this author examines three basic types of compensation plans: salary, commission, and combination (salary plus commission). Most companies in the study favored a combination plan, but such plans have some disadvantages to offset their obvious attractiveness. The author sets out the possible reasons […]
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SunWest Medical Services
Innovation & Entrepreneurship Case Study11.95View Details This case examines the myriad of issues facing two entrepreneurs who use the search fund model to search for, purchase, and ultimately operate a home... -
Value-Based Insurance Design at Onex
Finance & Accounting Case Study11.95View Details The operating executives of Health and Benefits for Onex Partners, Megan Jackson Frye and Sam Camens, faced a challenge: Healthcare costs for employees... -
Sales Force Integration at FedEx (A)
Sales & Marketing Case Study11.95View Details Federal Express' (FedEx) recent acquisition of RPS--a ground delivery firm--gave the firm the potential to offer a single source for a client's delivery... -
Acme Investment Trust
Finance & Accounting Case Study11.95View Details Acme Investment Trust is considering investing in a private equity partnership that is seeking only 15% of the profits, instead of the standard 20%. The... -
The Offer: Compensation in Consulting
Management Case Study11.95View Details Noah Joss had received a full-time job offer from Genesis Consulting, following his summer internship there. While a full-time offer had been his goal,... -
Starbucks: Responding to Unionization Efforts
Management Case Study11.95View Details In a little over a year, more than 6,500 workers at over 250 corporate-owned Starbucks stores had voted to unionize with Workers United. The former CEO,... -
Akamai's Underwater Options (B): The Decision
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Acquisition of Hummer: M&A Challenges Faced by Chinese Companies Overseas
Leadership & Managing People Case Study11.95View Details In June 2009, Sichuan Tengzhong Heavy Industrial Machinery Company Limited ("Tengzhong"), a little-known manufacturer of construction machinery and special-use... -
How to Induce Retailers to Reduce Stockouts?
Finance & Accounting Case Study8.95View Details Describes how the lack of incentive alignment between retailers and their vendors can lead to stockouts. Also describes various means to reduce incentive... -
Terumo (A)
Sales & Marketing Case Study11.95View Details Terumo faces two challenges: how to sell its catheter products in the U.S. and its new "Solution Pack" in its domestic market, Japan. The case provides... -
Buck & Pulleyn
Leadership & Managing People Case Study11.95View Details A woman CEO believes that industry and organizational conditions require for a reengineering/restructuring job her company. However, she wants to gain... -
One Firm One Future at Davis Langdon (A)
Organizational Development Case Study11.95View Details Senior Partner Rob Smith just led construction consultancy firm Davis Langdon through a major organizational change in Europe and the Middle East. In... -
H.J. Heinz Co.: The Administration of Policy (A)
Leadership & Managing People Case Study11.95View Details Relates the April 1979 discovery of improper income transferal practices used at the H.J. Heinz Co. Background data on the company is presented, along... -
The Truth About Middle Managers: Who They Are, How They Work, Why They Matter
35.00View Details "Middle management" is a term associated with relentless downsizing, corporate drudgery, and career dead-ends. Bashed by management gurus, dismissed by... -
JAFCO American Ventures, Inc.: Building a Venture Capital Firm
Innovation & Entrepreneurship Case Study11.95View Details JAFCO, a large Japanese venture capital firm, is making a second attempt to enter the U.S. venture capital market. The U.S. subsidiary, JAFCO America... -
Atlanta Schools: Measures to Improve Performance
Finance & Accounting Case Study11.95View Details The widespread cheating scandal that rocked the Atlanta public school system in 2010 and 2011 illustrates how high-stakes performance pressure, without... -
Getting It All Done (HBR Working Parents Series)
24.95View Details Stop juggling and start managing everything you need to do at home and at work. It used to be simple before kids: Say yes to everything, stay late, turn... -
Falcon Maritime India Private Limited (FMI): Hiring a CEO
Communication Case Study11.95View Details The case deals with the hiring of a CEO for a newly established business by an existing group. The Chairman of the Group was of the view that the Group... -
Michael Ovitz and The Walt Disney Co. (A)
Leadership & Managing People Case Study11.95View Details Faced with the need to hire a new president, The Walt Disney Co. pursued Michael Ovitz, a founder of the Creative Artist Agency. Although initially disinterested,... -
Campbell and Bailyn's Boston Office: Managing the Reorganization
Organizational Development Case Study8.95View Details Ken Winston, the regional sales manager at a securities brokerage firm, has reorganized his generalist salespeople into "Key Account Teams" (KAT), to...
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Tie Salesmen’s Bonuses to Their Forecasts
Motivating people Magazine ArticleJohn and Peter are two salesmen for the XYZ corporation. John sells twice as much as Peter. John earns twice as much as Peter, right? Wrong. John may even earn less. The XYZ corporation’s sales compensation plan is not unique in the modern business world. In the past decade many companies have turned to sophisticated […] -
Can “Nice Girls” Negotiate?
Compensation and benefits Digital ArticleI was just a year out of college, and interviewing for a sales assistant position at PaineWebber. One of my prospective bosses offered me $24,000. I countered with $27,000. He pulled out his calculator like a gun from a holster, punched in $3,000, divided it by 52, and in a clipped tone responded, “That’s only […] -
SunWest Medical Services
Innovation & Entrepreneurship Case Study11.95View Details This case examines the myriad of issues facing two entrepreneurs who use the search fund model to search for, purchase, and ultimately operate a home... -
Automation Doesn’t Just Create or Destroy Jobs — It Transforms Them
Automation Digital ArticleThree questions firms should ask themselves when deciding whether to automate. -
Regulation For the Sake of All Stakeholders
Economics Digital Article(Editor’s note: This post forms part of the month-long HBR Debate, “Finance: The Way Forward.” It is the third post on this week’s topic: “Who is regulation for — the individual or society?”) Who is regulation for? This is a question that always intrigued me ever since I got involved in my research passion: share […] -
(Good) CEOs Are Underpaid
Leadership & Managing People Digital ArticleThe financial crisis and the recession have turned up the heat on U.S. corporate boards, exposing them to intense criticism for their decisions on executive... -
Executive Compensation: The More Leaders Make, the Meaner They Get
Organizational Development Digital ArticleLet's put aside that executive compensation debate for a moment and consider instead what Sreedhari Desai is studying. Does sky-high pay lead to worse... -
Value-Based Insurance Design at Onex
Finance & Accounting Case Study11.95View Details The operating executives of Health and Benefits for Onex Partners, Megan Jackson Frye and Sam Camens, faced a challenge: Healthcare costs for employees... -
The Tax Plight of the $250,000 to $500,000 Crowd
Government Digital ArticleMy former colleague at Fortune magazine, Shawn Tully, has been trying for a while to popularize an acronym of his devising: HENRYs, for high earners, not rich yet. Yes, it’s a stretch, but it describes a real phenomenon: Very successful households (two-income couples, mostly), on the young side, who are making $250,000-$500,000 a year but […] -
Carlos Ghosn, Nissan, and the Need for Stronger Corporate Governance in Japan
Boards Digital ArticleThe country’s recent reforms don’t go nearly far enough.