Decision making and problem solving

Some big thinkers are making big mistakes when talking about big data.

How to move on without regret.

What assumptions can you prove wrong today?

Changing a company's organizational structure is a tool executives commonly employ to improve their company's performance. More than half of CEOs reorganize...

by Lauren Keller Johnson

While it may be tempting to just ask for answers, LLMs can assist you at every stage of the decision-making process.

The latest in a series of interviews with entrepreneurs about what pursuing opportunity really requires. Bill Trenchard is former CEO and Chairman of...

What to do when you don’t have final say.

A couple weeks back I taught sessions on Enterprise 2.0 to executives from a very large corporation. I emphasized that one of the benefits of E2.0 is...

Lessons learned from Oreo on how improvisation, combined with Big Data, can cut through the media clutter.

Collaborative work has built-in tensions. Here’s how to resolve them.

In 2019, California showed us how costly a sustained power outage can be.

Seven steps based on behavioral economics.

Create more value for society.

One of the toughest things to teach leaders is how to lead when the context and variables are constantly changing. One man who is helping leaders make better decisions is Don Vandergriff, a retired Army major, lecturer and author. Vandergriff has developed the Adaptive Leader Methodology (ALM) that helps individuals learn to lead in situations […]

Researchers studied how people developed improvisational skills by observing live-action role playing games over two years.

Give it to me as a one-page memo! Many managers have received this directive from their bosses when preparing to present an idea. Ronald Reagan was famous for asking for one-page summaries and today many executives follow that example. It is good practice because it challenges the petitioner to reduce his idea to its barest […]

Top Googlers offer insight on how to take action from our data deluge.

How confident are you in the relationship, and what is the risk of being wrong?

This blog was written with Jay Terwilliger and Mark Sebell, managing partners at Creative Realities, a Boston-based innovation management collaborative....

Carlos Ghosn, a former executive vice-president of Renault, became the COO of Nissan Motor Co., a troubled auto company in Japan when Renault bought 38%...

Are you a good boss--or a great one? Good bosses can handle the day-to-day work of running a team. Great bosses go beyond that, finding ways to help employees...

Apex Ski Boots has introduced a new ski boot that, due to its radical design, is meeting resistance in the marketplace from many retailers, ski experts,...

SalesDriver.com (SalesDriver) was a Boston-based e-commerce application service provider that provided a turnkey solution for sales managers to manage...

Bestselling authors and cohosts of the TED podcast Fixable, Frances Frei and Anne Morriss reinvent the playbook for how to lead change--with a radical...

Describes the events that transpired during the May 1996, Mount Everest tragedy. Examines the flawed decisions that climbing teams made before and during...

Aguas Danone de Argentina (ADA) faced an adverse scenario. Argentina was undergoing its worst economic crisis in history, and bottled water sales were...

The Boston Lyric Opera was the fastest growing opera company in North America during the 1990s. Having successfully completed a move to a larger facility...

Bring out the best in your team through coaching. As a manager, you are only as strong as your team. But you can't just tell your direct reports what...

Assumes some knowledge of conjoint analysis. Permits analysis of basic results and dynamic market simulations in one class session.

No corporation and its board of directors is immune to a disruptive shareholder activist attack. The Novell (A) and (B) cases take students through a...

Dental Associates of Northern Virginia is one of the largest dental networks in northern Virginia. In this series of two cases, the head administrator...

Hawaii Best, Inc. is a company with lackluster performance and a variety of issues requiring management attention.

In 2011, sanitation and environmental management expert Judith Tumusiime joined the Kampala Capital City Authority (KCCA), where she and KCCA Executive...

Supplements the (A) case. Designed as an in-class handout.

Examines various approaches to measuring mutual fund performance. The approaches include the use of risk exposure and the Sharpe Ratio, as well as the...

This note provides an introduction for a course or module covering the basic elements of production or service operations and how processes are managed....

The case is set in a large teaching hospital. Students must analyze the actual and forecasted budgets provided for the previous year to identify the financial...

Set yourself up for a successful transition. Retirement is perhaps the greatest and most deeply personal career transition you'll ever make. Will you...

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Some big thinkers are making big mistakes when talking about big data.

How to move on without regret.

How the real estate mogul and TV star manages his time in accordance with his values.

What assumptions can you prove wrong today?

Changing a company's organizational structure is a tool executives commonly employ to improve their company's performance. More than half of CEOs reorganize...

by Lauren Keller Johnson

While it may be tempting to just ask for answers, LLMs can assist you at every stage of the decision-making process.

The latest in a series of interviews with entrepreneurs about what pursuing opportunity really requires. Bill Trenchard is former CEO and Chairman of...

What to do when you don’t have final say.