Feedback

Who's the better quarterback, Drew Brees or Peyton Manning? Perhaps a more compelling question for you, the developing leader, is this: How did these...

It used a centralized, real-time dashboard to track prescription data.

The focus is shifting from accountability to learning.

To manage the employee experience, leaders must deeply understand employees' perceptions, feelings, and desires and respond thoughtfully. This is particularly...

What to say to put a stop to their not-so-helpful suggestions.

Few activities in a workplace polarize like performance reviews. Some see them as subjective and ungrounded, one-sided and boss-dominated and something we should do away with entirely, an opinion put forth most recently in a Wall Street Journal article. Others find them an invaluable tool to develop employees and move the company forward. Our view? […]

In this economic climate, it is more critical than ever to make your staff feel recognized for their contributions. Harvard Management Update sought the advice of best-selling author and employee motivation expert Bob Nelson, who has worked with such companies as FedEx, Time Warner, and IBM, on how to best handle this. 1.What’s so important […]

Feedback only helps if you're asking the right things to the right people.

It's easy to fall into catastrophic thinking - especially when you're working remotely.

Companies like JetBlue are finding new ways to increase engagement.

Difficult employees deserve a chance to improve.

Managing stakeholder expectations is one of the most challenging parts of the job. Here are five ways to do so successfully.

It’s the most valuable attribute we’re not teaching our high-potentials.

Four tips a champion diver learned from her coach.

Overcome unconscious bias using humility and empathy.

by Beverly Ballaro

Do it before completing 50-60% of your work.

When you request support with confidence, your colleagues are more likely to see you as self-assured, pragmatic, and capable.

It’s time for this management fad to end.

Use these six steps to guide your thinking.

This chart can be used to help students reflect on and document their feedback conversations. In the course of giving or receiving feedback, we often...

Build trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your...

Mental health is just as important as physical health. Yet being honest about depression, anxiety, and other psychological conditions at work can feel...

Lead your hybrid team to success. The strictly nine-to-five office routine no longer exists, and you may be managing a team that works in several different...

Harness the power of a growth mindset. Cultivating a positive outlook can help you and your team embrace strengths, see opportunities instead of problems,...

Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People...

This module reading explains how managers use information to control critical business processes and outcomes. The analysis begins by illustrating how...

In late 2023, Sylvia Mackay, founder of New Beginnings Architecture, found herself facing a challenging dilemma. Isabelle Goodwin, a junior associate...

Have you ever felt you're not getting through to the person you're talking to, or not coming across the way you intend? You're not alone. That's the bad...

A "Washington Post" Bestseller. Your manual for remote and virtual work. Communicating virtually is cool, useful, and now even more ubiquitous and necessary...

Peter Phillips is the general manager and co-owner of an upscale fast-casual restaurant franchise, Burgers Supreme. He overheard a verbal altercation...

Two reasonable people, a boss and a subordinate, find each other 'impossible to handle'. Through their descriptions of each other's behavior we realize...

This case describes the plight of Li Fen, a human resources (HR) manager. In 2008, Li began working as a management trainee at Company A, a smartphone...

Do you have an employee whose performance keeps deteriorating--despite your close monitoring? Brace yourself: You may be at fault--by unknowingly triggering...

The Peer Feedback Assignment is based on the fact that giving feedback is an essential managerial communication skill. The assignment suggests guidelines...

Help your employees meet their goals and fulfill their potential by providing them with regular feedback. The prospect of sharing potentially negative...

If you read nothing else on managing people, read these definitive articles from Harvard Business Review. Managing people is fraught with challenges,...

The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance...

Don't wait for someone else to manage your career. The days of HR-sponsored development plans are over. Managing your career--and the skills you need...

Who's the better quarterback, Drew Brees or Peyton Manning? Perhaps a more compelling question for you, the developing leader, is this: How did these...

It used a centralized, real-time dashboard to track prescription data.

The focus is shifting from accountability to learning.

To manage the employee experience, leaders must deeply understand employees' perceptions, feelings, and desires and respond thoughtfully. This is particularly...

What to say to put a stop to their not-so-helpful suggestions.

Few activities in a workplace polarize like performance reviews. Some see them as subjective and ungrounded, one-sided and boss-dominated and something we should do away with entirely, an opinion put forth most recently in a Wall Street Journal article. Others find them an invaluable tool to develop employees and move the company forward. Our view? […]

In this economic climate, it is more critical than ever to make your staff feel recognized for their contributions. Harvard Management Update sought the advice of best-selling author and employee motivation expert Bob Nelson, who has worked with such companies as FedEx, Time Warner, and IBM, on how to best handle this. 1.What’s so important […]

Feedback only helps if you're asking the right things to the right people.

It's easy to fall into catastrophic thinking - especially when you're working remotely.

Companies like JetBlue are finding new ways to increase engagement.