Gift cards apply Uber Money to an Uber account. To redeem a gift card:
1. Make sure you have the latest version of the Uber app
2. Open the Account menu and tap Wallet.
3. Tap on the + Add payment method in the Payment methods section
4. Tap Gift Card
5. Enter your gift code (no spaces) and tap Add
Once a gift card is redeemed to an Uber account, it can't be transferred.
You can add up to £3,000 in Uber Money to your account (subject to KYC checks). As you use up your Uber Money, you can add more by redeeming additional gift cards.
Gift cards redeemed as Uber Credits are not eligible to be applied on Uber Eats grocery orders and Uber Boat trips.
HOW TO BUY UBER GIFT CARDS
You can buy gift cards from several retail locations, or online.
Gift cards aren't refundable, and can't be replaced if lost or stolen.
HOW TO USE UBER GIFT CARDS
Uber gift cards can be only used for rides or Uber Eats orders in the country where the gift card was purchased.
Uber Money will most likely apply to your next trip or order by default, but you can select a different payment method before you make your request:
1. Enter your destination
2. Tap the credit card info at the bottom of the next screen
3. If you have more than one profile, tap "Change payment method"
4. Toggle "Uber Money" to turn them off (it will be turned off only for that ride)
If your Uber Money isn't completely used up, the remaining balance can be applied to your next ride or order.
HOW TO ADD AN ALTERNATIVE PAYMENT METHOD
You'll be prompted to add an additional gift code or payment method before you request a ride if your gift card balance is less than the cost of your trip or when using a gift card to pay for an Uber Eats order. An authorisation may be made on that payment method, but it will be voided once the gift card is charged.
Fill out this form if you are having an issue redeeming your physical gift card: