Best in Accommodation & Lodging

10 hours ago

KC

Easy access and enquiry dealt with very professionally.

4 hours ago

Awesome efficiency! Nothing not to like here

5 days ago

After lots of searching to find the right crew to build my dream home I got in touch with Suzanna by phone,, she was so helpful with any questions and I knew by her friendly way my search was done,, After I made a final decision on a plan we set a date to start work,, Bruno and his crew arrived as agreed and got straight into building,, battling through harsh weather didn’t stop these guys,, Bruno is an absolute pleasure to do business with,, before I knew it the job was done and exactly what we planned,, I couldn’t be happier with my new home and I would have no hesitation in recommending Cosy cabins to build a dream home,, Thanks a million guys,, you gave us a new beginning,,

2 days ago

EB

Great customer service. There was a mix up with the pricing of my travel insurance and it was handled quickly and efficiently. Thank you very much will definitely be using again in future and recommending to others. Thanks again ☺️

3 days ago

GM

- We have used Easy Reserve for almost 10 years and almost never been disappointed with the property (only once: slightly run down place - but we should have guessed from the photos) - Great selection of villas in Tuscany - Villa availability is kept fully up to date - Instant confirmation of booking - Info and photos on web site are comprehensive, detailed and accurate - Communication is excellent - You get what you pay for

1 days ago

AS

Made a booking with Residence Antares through them and cancelled within 1 day due to plan changes and have not received the refund after over 2 months, similar to all other reviews. Please don't book with them - they are a scam and I will be reporting.

2 Jan 2025

AC

Have used a number of agencies but really rate hfdi highly. They thoroughly do home checks, keep hosts updated by WhatsApp. Marcia , Carole and Tanya in particular are extremely friendly and have been great whenever issues arise they can deal with them in a professional and supportive manner. They get a great variety of bookings and look forward to continuing working with them Th

5 days ago

RK

Promptness of response, speed of engagement, range of choice of offer, clarity of message in terms of pricing, etc.

19 Dec 2024

AJ

I recently tried to book a beachfront property through Marriott Homes & Villas (HVMB) that I had stayed at last year, and I’m beyond frustrated with the entire process. After logging in, selecting my dates, and entering my payment info, I was immediately hit with a pop-up instructing me to email HVMB. I received a call the next day, but the person didn’t leave a voicemail—just a missed opportunity for communication. When I called back a day later to follow up, I was shuffled from one agent to another, each giving me different, conflicting explanations. First, I was told I couldn’t book the property because someone else had allegedly reserved it at exactly the same moment—at 1 a.m. Then, I was told it was a technical glitch. The whole situation felt like a disorganized mess, with no one taking ownership of the issue. I also spent a lot of time on the phone with their so-called "local team," which turned out to be a team that didn’t even know what time it was, as they greeted me with “Good afternoon” at 9 a.m.! To make matters worse, I was promised a call from a manager between noon and 1 p.m., but of course, that never happened. I even tried escalating the issue, but all I got were more agents passing the phone around. It felt like no one was actually listening or trying to help. On top of the terrible service, I suspect that HVMB is engaging in unfair pricing practices. The price for the property started at $1,600, but by the time I was able to book, it had jumped to $1,900. While I was on the phone with their team, the listing actually disappeared from the website, and one of their employees even admitted that the situation seemed suspicious. When I asked for a price adjustment, they refused, citing "demand," but I suspect the price increase was directly linked to my repeated visits to the site. It honestly felt like they were trying to cover up their shady pricing tactics. As of now, the property is listed for $3,000, and I’m willing to bet it’ll continue to rise. If it wasn’t for the fact that this home is oceanfront, I would never consider booking with HVMB again. I’m honestly tempted to reach out to the homeowners directly and warn them about the damage HVMB’s poor service is doing to their bookings. This is my second negative experience with Marriott Homes & Villas, and I’ve had enough. Earlier this year, I had issues with Marriott denying me points from a promotion, and after escalating to Marriott’s executive office and my state’s Attorney General, I finally got the bonus points. It feels like HVMB is more focused on deceptive practices and poor customer service than actually helping their guests. I’m extremely disappointed and frustrated, and I can’t recommend HVMB to anyone. If you’re looking for reliable service and transparency, look elsewhere.

A day ago

HJ

We had a lovely time at Samsu. It was so wholesome and chilled, an amazing contrast to the busy city life. Waking up surrounded by nature and not being immediately overwhelmed by phone notifications was incredible. The Samsu team have thought of everything. We will be back!!