Best in TV store

9 minutes ago

AN

I ordered an iPhone 13 in the Mullingar store on December 18th 2024, paid for it in full, and was told I would have it that Friday morning; December 20th before Christmas. I had not heard any updates and hadn’t received my purchase, so I called into the store on Christmas eve December 24th, to be told there must be a delay and that they would order another one and be in touch, however I still heard nothing. On that day, I checked with them to see if they had my correct phone number to be in touch, and they did! I called twice and both times I was left on hold for 15 minutes to be cut off. I went back to the shop on Saturday January 11th, a 30 minute drive from my house, spoke to two workers and was told to hold on until tomorrow Sunday January 12th and I will get a call. I did not get a call or hear back at all. I went back to the shop today, January 15th to be told by the manager that it is not in stock and was refunded with no reimbursement or compensation. I am extremely disappointed with the appalling service and treatment and do NOT recommend.

14 minutes ago

AM

I would like to also Thank Rebeca at Soundstore for cleaning up the poor service Which i received until she became involved in the delivery process Lack of communication causes undue stress for customers in my experience I will say once Rebecca got hold of the mess it was sorted not totally to my satisfaction but it was sorted all the same I would shop their again I want to give a balanced overall view which i failed to do in my first review

4 hours ago

MO

fantastic service - so much cheaper than everywhere else!!

11 minutes ago

AO

Very happy with purchase.

2 days ago

MM

Best hifi shop ever!!!

4 days ago

Great service, good price and prompt delivery What more do you want

6 Jan 2025

AR

Nighmare not a company to trust. Charged full amount + delivery fee, item almost €370, and they never replied (placed order on 20st December, today 6th and not once update received, called myself several times, no updates, no communication, plus I asked for tracking number and info on who will deliver (imagine that, they do not have any tracking and no info). No intentions to deliver, got to cancel! No further action, no updates.. I purchased from another company and received next day.. Until today, my order just hanging! No cancellation email, nothing! Worst, terrible experience. Charged - and no updates after, via phone cancelled, no communication after! Absurd!

19 Dec 2024

BI

Might be the worst TV money can buy. The Japanese household name should go down in the toilet. I bought a 58 inch Toshiba TV in 2021 from Tesco as a guest room TV. The guest room is rarely used. The TV has only been switched on for a couple of dozen times at most. When my inlaws visiting us in September, we tried to use it and the screen just filled up with horizontal white lines. It only comes with 1 year warranty. I guess they know their shoddy TV won't last any longer in hindsight. I rang their support line anyways, they told me it's a faulty panel caused that, and they won't even repair it. So only place fit for it is the tip. That's 450 pounds well spent at Tesco! Don't think I'll be buying any more Toshiba, actually, Japanese electronics, seems their days of glory is over.

7 Jan 2025

AM

Great experience for my first time using for a purchase. I was let down by another company and had to order the item elsewhere so opted for Heavins. Quick and easy, and order confirmation and tracking details received within around 12 hours. Very reassured. will update when my item is delivered but it looks like its on the way!

3 Dec 2024

NO

Scam, bought a tablet for 256g but only received 128g version.