This company is exceptional. I have been purchasing their products for many years and will continue to do so for many more.
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After I place an order, they send me a confirmation e mail stating the fact, they also let me know when it ships, which is usually that same day or the next and it arrives when it should. What more could you ask for!
Pricing is competitive. Your shipping packaging has improved over the past year. The number of characters allowed for the PO field is limiting. The PO we enter gets cut-off during shipping process.
Need to respond to RMA and quote requests. Inconsistent.
We should have the option to select shipping urgency (regular or express) from the online portal without having to call it in
AllPoints Foodservice and our company have a relationship over 20 years old. Sadly they moved out of the Las Vegas market a few years ago, but with special shipping prices, fast service, easy to use website, and great prices, our relationship is still fantastic. Thank you AllPoints for everything you do for us!!!
Company details
Information provided by various external sources
As the leader in replacement parts, AllPoints makes the job of finding replacement parts quick and easy. AllPoints combines the most complete inventory of Non-OEM parts, the simplicity of identifying hard to find parts, and easy access to OEM parts. One call. One click. One source.
Contact info
607 Dempster St, 60056, Mt Prospect, United States
- 8003322500
- aptrustpilot@allpointsfps.com
- allpointsfps.com
Verified
Verified
fast and curtious
Date of experience: 27 August 2024
Verified
This company is exceptional
This company is exceptional. I have been purchasing their products for many years and will continue to do so for many more.
Date of experience: 27 August 2024
Verified
Good communication!
After I place an order, they send me a confirmation e mail stating the fact, they also let me know when it ships, which is usually that same day or the next and it arrives when it should. What more could you ask for!
Date of experience: 26 June 2024
Verified
Verified
They are always around to help
They are always around to help. The website is easy to navigate and the pricing on their parts are spot on.
Date of experience: 26 June 2024
Verified
Easy found parts
Easy found parts. The price is fear and have a lot stock parts. good service.
Date of experience: 27 March 2024
Verified
Verified
I have always had great service from…
I have always had great service from Allpoints and back to the days when ICS was in Connecticut but now last week I ordered a faucet and 2 water valves and got the valves but the problenm was I got a hose assembly and no faucet. I called and tried to get the faucet and return lable for the hose assembly and nothing happened. I called again today and still have not gotten the faucet for the customer or the return lable for sending the more expensive hose assemcly back.
Date of experience: 27 March 2024
Verified
easy to place an order
easy to place an order. customer service very efficiency
Date of experience: 27 March 2024
Verified
Your pricing is great
Your pricing is great. The maverick parts especially are way cheaper but have comparable quality. Keep it up!
Date of experience: 26 February 2024
Verified
Available inventory and fast order…
Available inventory and fast order processing. 3 days from order to delivery. Thank you!
Date of experience: 26 February 2024
Verified
Having the product in stock and the…
Having the product in stock and the time I received it in. Thank you.
Date of experience: 29 January 2024
Verified
Great people.Great prices
Great people.Great prices. Free shipping. 1000 times better in every way than PT.
Date of experience: 28 January 2024
the worse company to work for. manager is to be replace.
the worse company to work for.
Date of experience: 06 October 2023
Verified
Good Pricing, Poor Availability.
The pricing is great, as well as the flat shipping rates. I can only give an average rating because the great pricing is heavily outweighed by the lack of in-stock availability of parts. All points has at least three warehouses and I can't seem to get my orders to ship from one warehouse, or avoid backorders, because not all of the warehouses have the items. Keep in mind that I am only ordering small quantities. It's frustrating because Parts Town will have hundreds of the same item, but at double the price and I am forced to buy from them because they have the stock.
Date of experience: 27 December 2023
Verified
AllPoints Foodservice and Indoor Comfort Services are a great team.
AllPoints Foodservice and our company have a relationship over 20 years old. Sadly they moved out of the Las Vegas market a few years ago, but with special shipping prices, fast service, easy to use website, and great prices, our relationship is still fantastic. Thank you AllPoints for everything you do for us!!!
Date of experience: 27 December 2023
Verified
Too much time taking for shipping stock…
Too much time taking for shipping stock items.
Date of experience: 26 November 2023
Verified
Verified
Great customer service.
Date of experience: 27 October 2023
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