I purchased an equipment with chef's deal for the first time and unfortunately it came damaged, but Lee Hazer was able to get me a full replacement from the manufacturer very easily.
Thank you!
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Ordered tenderizer machine 9/19/24 was never told it was out of stock or would be shipped from manufacture . 7 weeks later got the machine with no blades. Still awaiting customer service to get back to us on why no blades were shipped with the equipment. Chefs deal got their money when the order was placed and 8 weeks later still no answer. Paik 3k for a machine and can’t use it..
Ricardo at ChefsDeal provided top shelf customer service. I was so impressed! He put my order together quickly, provided a price match, interfaced with the supplier to answer my questions about the oven I was purchasing, as well as providing me with an option that I had no idea was available, and last he stayed on top of the order until it was shipped. I can’t say enough about Ricardo and ChefDeal! I needed this oven purchased, fitted, and shipped in less than 48 hours and Ricardo got all that done! Bravo!
The customer service team at Chef’s Deal went above and beyond to ensure the Donper residential margarita machine that we ordered made it to us in time for our big party. I called several times to check on the order and was greeted warmly and with attention every time; they even proactively contacted the manufacturer to request to expedite the order. The machine made it on time and frozen margaritas were enjoyed by all!! I should send one to y’all:)
Company details
Written by the company
Chef’s Deal is your high-quality equipment supplier with the most affordable prices on products. We are not only just salesmen, but we are also well-informed and experienced experts that understand your business and the restaurant equipment we offer. Our employees aren’t just here to make a sale; they’re here to help you make the best choice for your needs. We want your customer experience to be painless. More so, we want it to be pleasant. If you have a restaurant supply question about a product, shipping procedures, a brand, or financing, we’re standing by to answer your questions fully. You’re not just a sale; you’re a partner. Our success depends on helping you succeed.
Contact info
708 Dickerson Pike, 37207, Nashville, United States
- 615-254-5449
- info@chefsdeal.com
- chefsdeal.com
I purchased an equipment with chef's…
I purchased an equipment with chef's deal for the first time and unfortunately it came damaged, but Lee Hazer was able to get me a full replacement from the manufacturer very easily.
Thank you!
Date of experience: 16 December 2024
Reply from Chef's Deal Restaurant Equipment Company
Hello Jaime,
Thank you so much for the great review! We're thrilled to hear that your issue was resolved to your satisfaction. We truly appreciate you. If you ever need anything else, please don't hesitate to reach out.
Best,
Chef's Deal Restaurant Equipment Co.
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Ordered tenderizer machine 9/19/24 was…
Ordered tenderizer machine 9/19/24 was never told it was out of stock or would be shipped from manufacture . 7 weeks later got the machine with no blades. Still awaiting customer service to get back to us on why no blades were shipped with the equipment. Chefs deal got their money when the order was placed and 8 weeks later still no answer. Paik 3k for a machine and can’t use it..
Date of experience: 11 November 2024
Reply from Chef's Deal Restaurant Equipment Company
Thank you for sharing your feedback. We take all reviews seriously and strive to provide the best service possible. We are committed to addressing any genuine issues, so please call 615-358-9851 so we can help.
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Great experiance and products
Date of experience: 06 November 2024
Reply from Chef's Deal Restaurant Equipment Company
Hello Hatice,
Thank you so much for taking time to share your positive experience with Chef's Deal! Your kind words mean a lot to us. We take great pride in providing a seamless experience and your feedback reinforces our commitment to providing the best for our customers. Once again, thank you for choosing Chef's Deal and we look forward to serving you in the future.
Best,
Chef's Deal Restaurant Equipment Co.
Excellent Customer Service ChefsDeal
Ricardo at ChefsDeal provided top shelf customer service. I was so impressed! He put my order together quickly, provided a price match, interfaced with the supplier to answer my questions about the oven I was purchasing, as well as providing me with an option that I had no idea was available, and last he stayed on top of the order until it was shipped. I can’t say enough about Ricardo and ChefDeal! I needed this oven purchased, fitted, and shipped in less than 48 hours and Ricardo got all that done! Bravo!
Date of experience: 07 October 2024
Reply from Chef's Deal Restaurant Equipment Company
Hello Andrew,
Thank you for such a fantastic review! We're thrilled to hear that Ricardo provided you with top-notch service and went above and beyond to meet your needs. We appreciate your trust in us and look forward to serving you again in the future!
Best,
Chef's Deal Restaurant Equipment Co.
Great customer service!
They were a true testament to what customer service should be! There were some defects with a new piece of equipment shipped direct from the manufacturer. The staff at Chef's Deal were very professional and had a new one on its way quickly. Our thanks to Diego and Lee!
Date of experience: 19 August 2024
Reply from Chef's Deal Restaurant Equipment Company
Hello,
Thank you so much for taking time to share your positive experience with Chef's Deal! Your kind words mean a lot to us. We take great pride in providing a seamless experience and your feedback reinforces our commitment to providing the best for our customers. Once again, thank you for choosing Chef's Deal and we look forward to serving you in the future.
Best,
Chef's Deal Restaurant Equipment Co.
Fast and affordable
Carlos keeps bailing me out when I am in a Jam! They have what I need in stock when no one else does and the shipping is fast and affordable. Great vendor/partner!
Date of experience: 15 August 2024
Reply from Chef's Deal Restaurant Equipment Company
Hello Christopher,
Thank you so much for taking the time to share your experience! Your kind words are greatly appreciated. Providing top-notch service is our commitment, and we're pleased to know Carlos went above and beyond to ensure your satisfaction.
Should you have any needs, questions, or requests in the future, please don't hesitate to reach out.
Once again, thank you for choosing Chef's Deal. We truly appreciate your support and look forward to serving you again soon.
Best,
Chef's Deal Restaurant Equipment Co.
Great people to do business with
Great people to do business with.
Good princess and fast shipping.
Staff is knowledgeable and solves issues on the spot.
Date of experience: 13 August 2024
Reply from Chef's Deal Restaurant Equipment Company
Hello Mr.B,
Thank you so much for taking time to share your positive experience with Chef's Deal! Your kind words mean the world to us. We take great pride in providing a seamless experience and your feedback reinforces our commitment to providing the best for our customers.
Should you have any needs, questions, or requests in the future, please don't hesitate to reach out.
Once again, thank you for choosing Chef's Deal. We truly appreciate your support and look forward to serving you again soon.
Best,
Chef's Deal Restaurant Equipment Co.
Excellent customer service and prices
The customer service team at Chef’s Deal went above and beyond to ensure the Donper residential margarita machine that we ordered made it to us in time for our big party. I called several times to check on the order and was greeted warmly and with attention every time; they even proactively contacted the manufacturer to request to expedite the order. The machine made it on time and frozen margaritas were enjoyed by all!! I should send one to y’all:)
Date of experience: 29 July 2024
Reply from Chef's Deal Restaurant Equipment Company
Hello Theresa,
Thank you so much for taking time to share your positive experience with Chef's Deal! Your kind words mean a lot to us. We take great pride in providing a seamless experience and your feedback reinforces our commitment to providing the best for our customers. Once again, thank you for choosing Chef's Deal and we look forward to serving you in the future.
Best,
Chef's Deal Restaurant Equipment Co.
Evins Mill Resort & Retreat
My business, Evins Mill Resort & Retreat, recently purchased a double-stack convection oven from Chef's Deal. The identical unit was substantially more expensive on other platforms. While the price was right, the service was better. Ricardo responded to all my inquiries and requests promptly and professionally. When there was a small snafu with the delivery of the unit, Ricardo was able to route the delivery to their warehouse and deliver it himself within days. The crew delivering the unit was very thorough, calling in advance to confirm the width of the entry door and separated the unit into its constituent parts in order to get the unit inside. I highly recommend Ricardo and his team at Chef's Deal!
Date of experience: 31 July 2024
Reply from Chef's Deal Restaurant Equipment Company
Hello William,
Thank you for your glowing review! We're thrilled to hear that you had such a positive experience with Chef's Deal. Ricardo and the entire team pride themselves on providing exceptional service, and it's wonderful to know their efforts made such a difference for you. Your kind words about the price, delivery, and overall professionalism are greatly appreciated. Thank you for choosing Chef's Deal, and we look forward to serving you again in the future!
Best,
Chef's Deal Restaurant Equipment Co.
Flapper valve for True upright freezer
My husband and I purchased a new commercial freezer, (True brand) after two residential freezers going out. We purchased our upright from Chef’Deal in Nashville Tn. Delivery was prompt as our circumstance was dire. The day following delivery we noticed a crackling sound separate from the motor. I called Chef’s Deal and spoke with Lee in customer service. While on the phone with me she spoke to a gentleman and immediately identified the problem. A small flapper valve for the defrost line was ordered and arrived next day delivery by UPS. She gave me four service company phone numbers and stayed in touch with me regularly until the issue was resolved. I could not be more pleased with the EXCELLANT customer service and attention we received from Lee.
Date of experience: 04 June 2024
Reply from Chef's Deal Restaurant Equipment Company
Hello Debra,
Thank you so much for taking time to share your positive experience with Chef's Deal! Your kind words mean the world to us. We take great pride in providing a seamless experience and your feedback reinforces our commitment to providing the best for our customers. We hope you love your new True equipment and if you should need any further assistance, please feel free to call us anytime.
Once again, thank you for choosing Chef's Deal and we look forward to serving you in the future.
Best,
Chef's Deal Restaurant Equipment Co.
Jackson Conserver Dishwasher
Great customer service, quick delivery and a great price.
Date of experience: 09 April 2024
Reply from Chef's Deal Restaurant Equipment Company
Hello Bob,
Thank you so much for leaving us a great review! Should you have any needs, questions, or requests in the future, please don't hesitate to reach out.
Once again, thank you for choosing Chef's Deal. We truly appreciate your support and look forward to serving you again soon.
Best,
Chef's Deal Restaurant Equipment Co.
Thanks to Zoey's assistance
Thanks to Zoey's assistance, she is very helpful and prompt response make delivery no obstacles.
Date of experience: 01 April 2024
Reply from Chef's Deal Restaurant Equipment Company
Hello Melissa,
Thank you so much for taking the time to share your experience!
At Chef's Deal, we believe in delivering exceptional service and we're happy to know Zoey went above and beyond to ensure your satisfaction.
Should you have any needs, questions, or requests in the future, please don't hesitate to reach out.
Once again, thank you for choosing Chef's Deal. We truly appreciate your support and look forward to serving you again soon.
Best,
Chef's Deal Restaurant Equipment Co.
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Bummed out with the service!
Please save yourself money and don't use this company! I waited and waited to try to get my situation rectified before writing this review, but they did not. I'm out almost $1k and have a piece of equipment I can't use, based on the recommendation of their team. I'm very disappointed and want to save you from the same situation.
Date of experience: 25 March 2024
Reply from Chef's Deal Restaurant Equipment Company
Hello Josh.
Unfortunately, we are unable to accommodate your return request for the item in question. After thorough consideration, we've determined that the product does not meet the criteria outlined in our return policy for eligibility.
If you have any further questions or concerns, please don't hesitate to contact us. We’re more than happy to assist you in any way we can.
Thank you for your understanding and continued support.
Their food is good and delicious
Their food is good and delicious
I would place them on the best restaurant category
Date of experience: 17 January 2024
Great customer service
Sam went above and beyond to make sure I received my order and was completely satisfied. A pleasure to work with!
Date of experience: 21 January 2024
Reply from Chef's Deal Restaurant Equipment Company
Hello Cheryl,
Thank you so much for the kind review! We're pleased to hear Sam made your experience a great one. We truly appreciate your support and look forward to serving you again soon.
Best,
Chef's Deal Restaurant Equipment Co.
Lee was great excellent customer service
Date of experience: 22 January 2024
Reply from Chef's Deal Restaurant Equipment Company
Hello Ivan,
Thank you so much for the kind review! We truly appreciate your support and look forward to serving you again soon.
Best,
Chef's Deal Restaurant Equipment Co.
Reply from Chef's Deal Restaurant Equipment Company
Thank you so much for the kind review! We truly appreciate your support and look forward to serving you again soon.
Best,
Chef's Deal Restaurant Equipment Co.
I highly recommend using Chef’s Deal…
I highly recommend using Chef’s Deal for your restaurant equipment needs. They are prompt in the order and delivery process and the customer service is outstanding. I had an issue (not the company’s fault) and Lee H. in customer service replied to me IMMEDIATELY and kept following up until the issue was resolved. I’m so used to having to repeatedly reach out to companies in order to try to get any kind of an answer, and this difference in customer service was such a huge relief.
Date of experience: 15 January 2024
Reply from Chef's Deal Restaurant Equipment Company
Hello Tricia,
Thank you so much for taking time to share your positive experience with Chef's Deal! Your kind words mean a lot to us. We take great pride in providing a seamless experience and your feedback reinforces our commitment to providing the best for our customers.
Once again, thank you for choosing Chef's Deal for your restaurant equipment needs and we look forward to serving you in the future.
Best,
Chef's Deal Restaurant Equipment Co.
Great company representative
Great company representative, she was very knowledgeable and so pleasant to work with. Walked us through all the steps to insure the order was correct and shipment details were accurate.
Date of experience: 27 December 2023
Reply from Chef's Deal Restaurant Equipment Company
Hello Linda,
Thank you so much for the kind words and support. We're happy to hear your experience was a great one. Thank you again for taking the time to share your positive feedback. Looking forward to working with you again soon!
Great customer support and…
Great customer support and follow-through. Can't beat their pricing and the delivery was on-time.
Date of experience: 29 December 2023
Reply from Chef's Deal Restaurant Equipment Company
Hello Chris Thank you so much for the positive feedback! Delighted to hear about your positive experience. We're committed to excellent service, fair pricing, and ensuring timely deliveries. Your recommendation means a lot to us. Thank you again and have a lovely New Year!
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