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Ordered two “Nike� quarter zip sweaters. Took a month to arrive. They are fake. No Nike labels or tags. Requested a refund and they told me to ship them back to Hong Kong at my expense! Conditions of returns are the items have to have tags on. The goods had no tags on!! After several emails they offered me 50% refund and I can keep the items! Why should I keep fake poor quality goods that are only fit to use as dusters! Dispute now underway with my credit card company. AVOID
I ordered 4 blank hoodies from this company. When wearing one of the hoodies for the first time, I realized the stitching in one of the arms had come apart. I called the company directly to advise them of the defect. I was told they would make a 1 time exception and accept the garment as a return. However, upon learning that the garment had been pressed with my company logo, they rescinded their offer to accept the return.
Given that the company’s branding is selling clothing “for crafting and DIY projects�, I find their practices to be deceptive at best.
I would highly advise against doing business with this company
Store Front is Orton Bros. Getting into the ordering process it is actually doing business as the
clothing online dot com, and then the charge by the seller is actually from
Ahmad Aita
vladimirisaevef6105 at rambler.ru
which became clear AFTER I opened a not received case with PayPal, who did an INSTANT refund. Clearly this outfit is a cheat, thief, fraud, scam.
Do not even waste your time.
Reply to review dodges the point - as outlined in the original review. Whatever they say, the clothing online dot com was the name on the cart details and the charge actually went to Ahmad Aita
vladimirisaevef6105 at rambler.ru
So somebody (Ahmad Aita) hijacked the Orton Bros. store front and set-up clothing online dot com to be the supposed seller, anyway PayPal instantly recognized the transaction as a fraud and refunded m,uk account. So clothing online dot com better get busy and get this site dealt with, as denial is not going to cut it.
I had ordered 2 army pants for my son, they sent me 4 damaged, burnt shirts and when I raised a complaint by mailing them, they didn't bother to respond till date. They don't have any calling number, only one email id they have given where if mails are being sent, no responses are received. How can such stores get licenses to carry business and cheat customers. Very, very disappointed & dissatisfied. Offline purchases are always better.
At ClothingShopOnline.com we’re not interested in what you wear once in awhile. We’re invested in what you wear everyday. We believe there’s a place in everyone’s closet for cutting-edge fashion and formal wear, but the most important wardrobe pieces are the ones you wear each and every day. Launched in 2012, ClothingShopOnline.com is the one stop shop for the kind of clothes you love to wear: fitted t-shirts, comfy sweats, breathable workout attire, cozy outwear, and so much more at the lowest wholesale prices. No minimum order necessary! ClothingShopOnline.com makes it easy for users to find clothing of all kinds, for all kinds. Our goal is to satisfy the apparel needs of online shoppers with a wide selection, a user-friendly interface, and the most affordable prices on the web. T-Shirts: • Short Sleeve • Long Sleeve • Tank Tops • Outerwear • Jackets • Pullovers and Parkas • Athletics: Hoodies • Shorts and Sweats • Wovens: Dress Shirts • Bowling Shirts and Denim Shirts • Headwear: Caps and more.
Great online shopping experience. Ordered t-shirts to make as presents for new grandparents. The shirts were amazing. Great quality and colors. The fit was true to size and shipping was super fast. Online ordering was a breeze. I will be using this company in the future for my business.
Date of experience: 02 December 2022
Reply from Clothing Shop Online
Hi,
Good afternoon!
Thank you for taking the time to rate our site. What a delight to hear you had a good experience. Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.
Thank you again for the feedback.
Pablo Cruz
Clothing Shop Online
I was shipped someone else’s order entirely, UPS updated the tracking immediately as delivered, however I keep getting them same generic automated response from them saying the carrier hasn’t updated the status yet and they’d have to wait 14 days to re-ship my correct order. Unacceptable.
After this experience I realized this was my second attempt from this company to purchase this one item. The first time was on Amazon which was never even shipped!
Date of experience: 07 December 2022
Reply from Clothing Shop Online
Hi Leigh,
Good morning!
Thank you for taking the time to rate our site. We appreciate you taking the time to let us know how we can improve to raise our score. Your
feedback will be provided to management to further improve the customer experience.
Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.
Thank you again for the feedback and sorry for the difficulties with your purchase.
Sincerely,
Pablo Cruz
Clothing Shop Online
Reply from Clothing Shop Online
Hi Alison,
Good morning!
Thank you so much for your feedback! We highly appreciate you taking the time to rate our site and we will make sure to pass the feedback to our management.
Thank you again and have a great day.
Sincerely,
Pablo Cruz
Clothing Shop Online
ordered a month ago, not even close to the expected date of delivery. tried to sign in, forgot my password, was told "link would be sent to reset", no link.....still no word, no clothes, no link....nothing except the charge on my charge card....i would like to receive either an email explaining or even a link to reset my password. i guess at this point a credit for what i paid or what the actual product i ordered does not seem to be forthcoming
Date of experience: 30 September 2022
Reply from Clothing Shop Online
Hi Gary and Brenda,
Thank you for taking the time to rate our site.
Your feedback helps us further improve the customer experience, however, for us to be able to locate your purchase and further assist you please reach out to us via email at info@clothingshoponline.com with your order number and details.
Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.
Thank you again for the feedback!
Sincerely,
Pablo Cruz
Clothing Shop Online
Fair and average experience. We got our package delivered but the support were a bit sluggish In replying
Date of experience: 04 November 2022
Reply from Clothing Shop Online
Hi,
Good afternoon!
Thank you for taking the time to rate our site. We appreciate you taking the time to let us know how we can improve to raise our score.
Thank you again for the feedback.
Sincerely,
Clothing Shop Online
Would have been a great experience but I received a smaller size of the shirt I ordered. Satisfactory experience
Date of experience: 03 November 2022
Reply from Clothing Shop Online
Hi,
Good afternoon!
Thank you so much for providing us with your feedback. Your feedback will be provided to management to further improve the customer experience.
Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.
Thank you again for the feedback.
Sincerely,
Clothing Shop Online
Ordered through Amazon. Ordered a long sleeve 3x shirt. Received a short sleeve medium! Since it was for a costume in a few days, I asked that they correct their mistake quickly by sending the shirt as soon as I initiated the return rather than waiting til they receive it, process it, and get around to sending a replacement. They refused to help in any way - just essentially told me sorry, too bad, so sad.
Date of experience: 28 October 2022
Reply from Clothing Shop Online
Hi Cara,
Good morning!
Thank you for taking the time to rate our site. Our records show my coworker David, informed you we can gladly assist you with a refund or a replacement as you preferred, however, we do not provide expedited/overnight shipping for replacements as you requested so we asked you if you still wish to receive a replacement with standard shipping or refund.
In regards to the process of the replacement through Amazon, replacements are sent right away once the request is made, not after we receive the original product returned. I am very sorry for any confusion caused.
Your feedback will be provided to management to further improve the customer experience. Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.
Thank you again for the feedback.
Sincerely,
Pablo Cruz
Clothing Shop Online
edit: Then I apologise. I seem to have followed an incorrect link which led me to you after not being able to get any contact with the company.
I ordered boots in August 2022 after seeing a Facebook advert and they still have not arrived in October. There is a link to my order and it is showing as active but no sign of a delivery and when I try to contact the company the email bounces and social media links are no longer active.
Feels like a scam to me. :(
Date of experience: 23 August 2022
Reply from Clothing Shop Online
Hi Sarah,
Good morning!
Thank you for taking the time to provide us with feedback; however, it seems you may have purchased the item with another company since we do not sell any type of boots at this time.
We advise you to confirm with your bank statement the name of the company that made the charge to your account.
We sincerely appreciate you reaching out to us.
Sincerely,
Pablo Cruz
Clothing Shop Online
I really liked the blouse I ordered here. Nice fabric. I used to order jeans here a couple of years ago and I still wear them.
Date of experience: 01 September 2022
Reply from Clothing Shop Online
Hi Linda,
Good morning!
We sincerely appreciate you taking the time to provide us feedback for your purchase. What a delight to hear you had a good experience. We are grateful for your patronage and are happy to assist you at any time with any questions or concerns.
Thank you again for rating our site.
Sincerely,
Pablo Cruz
Clothing Shop Online
If you want to buy heavier t-shirts this is the place. They have always been correct when sending things.
they have women's shirts in all sizes. one time I ordered a size that was too small and they told me not to send it back. To just keep it or donate it.
Date of experience: 04 September 2022
Reply from Clothing Shop Online
Hi Dawter,
Good morning!
Thank you for taking the time to rate our site. What a delight to hear you had a really good experience. Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.
Thank you again for the feedback.
Sincerely,
Pablo Cruz
Clothing Shop Online
I would like to write a review about clothing ordered online that were not as described. How can I do this? I have been backwards and forwards and keep getting the same page.
Date of experience: 11 August 2022
Reply from Clothing Shop Online
Hi Angela,
Thank you for taking the time to provide us with feedback!
Your feedback will be provided to management to further improve the customer experience. I was unable to locate your purchase on our system with the details provided, however, we invite you to contact us via email at info@clothingshoponline.com for further assistance.
We sincerely appreciate you reaching out to us.
Sincerely,
Pablo Cruz
Clothing Shop Online
My experience with your company was a pleasurable one. Other stores without naming names were a JOKE!
Their idea of a variety of colors were 3 dark, depressing
hues that they gave you 2 of in a package of 6. No need to look any further folks, it's here that you'll find what you're looking for.
Date of experience: 11 August 2022
Reply from Clothing Shop Online
Hi Dash,
Good morning!
Thank you for taking the time to rate our site. We are more than happy to hear you had a good experience. Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.
Thank you again for the feedback.
Sincerely,
Pablo Cruz
Clothing Shop Online
The Best Tees (Comfort Colors) The Best Customer Sevice and the Fastest shipping to be had.
Date of experience: 10 August 2022
Reply from Clothing Shop Online
Hi,
Good morning!
We sincerely appreciate you taking the time to provide us feedback for your purchase. What a delight to hear you had a good experience. We are grateful for your patronage and are more than happy to assist you at any time with any further questions or concerns.
Thank you again for rating our site.
Sincerely,
Pablo Cruz
Clothing Shop Online
Not worth the risk...
I ordered 7 t-shirts from here. Nothing crazy. Unfortunately, they shipped only one of the shirts via USPS, and the rest via Lasership. Just check Laserships reviews on here if you're curious. Not good. I got the one from USPS, but none from Lasership. They claimed the package was stolen, and they took a photo of a package far away and blurry as proof. We have never had a package stolen, so I find it very odd. They stated they would not replace the items, and that I should report it to law enforcement - LOL! Anyways, just avoid it. It is not worth it and the products are nothing special anyhow.
Date of experience: 29 July 2022
Reply from Clothing Shop Online
Hi Joseph,
Good afternoon!
Thank you for taking the time to rate our site and for the details provided. We appreciate you taking the time to let us know how we can improve to raise our score. Your feedback will be provided to management to further improve the customer experience.
Please note that we are not liable for stolen packages. You're welcome to file a police report with their local authorities and file a claim with the carrier.
Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.
I am very sorry for any inconvenience you experienced and sincerely appreciate your comprehension.
Thank you again for the feedback.
Sincerely,
Pablo Cruz
Clothing Shop Online
Reply from Clothing Shop Online
Hi,
Good morning!
We sincerely appreciate you taking the time to rate our site. What a delight to hear you had a good experience. We are grateful for your patronage and are happy to assist you at any time with any further questions or concerns.
Thank you again for your feedback.
Sincerely,
Pablo Cruz
Clothing Shop Online
Loved the shirts 👕 👌. Will order again.
Date of experience: 27 June 2022
Reply from Clothing Shop Online
Hi Mattie,
Good morning!
Thank you for taking the time to rate our site. What a delight to hear you had a good experience. Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.
Thank you again for the feedback.
Sincerely,
Pablo Cruz
Clothing Shop Online
The clothing is true to size. Name brand products at a much reasonable cost. And shipment is within 7-10 days.
Date of experience: 28 May 2022
Reply from Clothing Shop Online
Hi Kathy,
Good afternoon!
We sincerely appreciate you taking the time to provide us feedback for your purchase. What a delight to hear you had a good experience. We are grateful for your patronage and are happy to assist you at any time with any questions or concerns.
Thank you again for your feedback.
Sincerely,
Pablo Cruz
Clothing Shop Online
T-shirts that are both affordable and comfortable are available. A wide range of styles, colours, and sizes are accessible. Shipping was quick, and the prices were reasonable. I've never had any issues, and shirts are always delivered on time.
Date of experience: 02 May 2022
Reply from Clothing Shop Online
Hi Gordana,
Good morning!
Thank you for taking the time to rate our site. What a delight to hear you had a good experience. Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.
Thank you again for the feedback.
Clothing Shop Online
Shirts were fantastic, looked even better than we thought. The little speckles were many bright colors, but were tiny. We wanted a starfield like look and it was perfect. Also they were super soft, which we hoped for and were not disappointed.
Date of experience: 29 April 2022
Reply from Clothing Shop Online
Hi Brian,
Good morning!
Thank you for taking the time to rate our site. We are happy to hear you had a good experience. Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.
Thank you again for the feedback.
Clothing Shop Online
I was taken in by the sales and the empathetic return message. $13 shipping and $13 return shipping was such a massive waste when none of the fits worked for me. I feel like those shipping rates are a little more than they should be, though I do understand that nonAmazon shipping does have cost. I wish I had just donated my items to a homeless shelter or gifted them rather than the Clothing Shop Online deducting -$13 from my return. Because it's an online store, make sure you know exactly what item, fit, size you need. I really regret buying from this website.
Read the fine print and know what you're getting into.
Date of experience: 28 April 2022
Reply from Clothing Shop Online
Hi K M S,
Thank you for taking the time to rate our site.
We appreciate you taking the time to let us know how we can improve to raise our score. Your feedback will be provided to management to further improve the customer experience.
Please note that the cost of the return label would be determined by the carrier and depends on the weight and size of the return.
Below you will find the link for our returns page on our website: https://www.clothingshoponline.com/returnpolicy
Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.
Thank you again for the feedback.
Sincerely,
Pablo Cruz
Clothing Shop Online
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