The Coop insurance person explained every thing very clearly.
Coop Forsikringer fra Topdanmark Reviews 2,522
•
4.5
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See what reviewers are saying
Couldnt deposit the 200 DKK back to my card a few hours after I signed up by mistake, instead I have to go to a physical shop and use the card I dont have to get it back. Maybe you should start asking people to sign up by paying 200 cash at the super market as well, see how many new members you will get?
Most sales staff is super negligent and doesn’t care but there are some good one which act professional. I can recommend it but the chance to get in contact to the right salesman is hard, which i guess is not supposed to be.
Even that i am very happy the 1 star is missing in the sales for sure.
Hope to train all your staff for the future in the same way
For months I looked into getting a better car insurance after failing to get a good service with my previous insurance. The two people whom I talked to at Coop sorted out my car membership with an almost 40% less that the annual payment paid with my previous one. Thank you 😀
Company details
Information provided by various external sources
Coop har rødder i samarbejde og fællesskab. Fællesskabets styrke gavner den enkelte. Det er også princippet bag en forsikring – derfor ønsker Coop at tilbyde attraktive forsikringer med bonus. Det er baggrunden for Coop Forsikringer fra Topdanmark.
Contact info
Borupvang 4, 2750, Ballerup, Denmark
- 70202202
- service@coopforsikringer.dk
- coopforsikringer.dk
4.5
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Invited
Super god service
Date of experience: 16 October 2023
Reply from Coop Forsikringer fra Topdanmark
Hej Finn
Tak for din flotte anmeldelse.
Det er dejligt at høre du fik god service fra os.
Skulle du få brug for ny hjælp er du selvfølgelig altid velkommen til at ringe til os på 70 202 202 eller sende en mail til service@coopforsikringer.dk.
Jeg vil ønske dig en god dag
Venlig hilsen
Casper
Invited
Billigst og god dækning
Date of experience: 11 October 2023
Reply from Coop Forsikringer fra Topdanmark
Hej Niyazi.
Tusind tak for din anmeldelse og de 5 flotte stjerner.
Du ønskes en dejlig dag og weekend.
Med venlig hilsen
Maria.
Invited
Good price and very good experience…
Good price and very good experience with customers support.
Date of experience: 11 October 2023
Reply from Coop Forsikringer fra Topdanmark
Hej Ionel.
Thank you for sharing your experience with Us and the 5 stars.
Have a beautiful day.
Best wishes
Maria
Invited
Very long & very frustrating process for car insurance
It took me 3 weeks and numerous attempts to get car insurance from Coop. I have paid my membership twice and I am still waiting for the 1st refund. This process was very long and very frustrating.
Date of experience: 27 August 2023
Reply from Coop Forsikringer fra Topdanmark
Hej Michiel.
Thank you for the review here on Trustpilot.
I'm sorry to hear, that you find the process for buying your car insurance long and frustrating.
I hope you will send us an e-mail on service@coopforsikringer.dk, where you tell us about the whole situation.
We will then take a look at the process, and contact you.
I wish you the best day.
Maria
Invited
God service
Date of experience: 13 September 2023
Reply from Coop Forsikringer fra Topdanmark
Hej Jeannette.
Tusind tak for din anmeldelse og de 5 flotte stjerner.
Du ønskes en dejlig dag og weekend.
Med venlig hilsen
Maria.
Invited
Super service og hurtig ekspedition.
Date of experience: 11 September 2023
Reply from Coop Forsikringer fra Topdanmark
Hej Thomas.
Mange tak for din anmeldelse og de 5 flotte stjerner.
Du ønskes en dejlig dag.
Med venlig hilsen
Maria.
Invited
Reply from Coop Forsikringer fra Topdanmark
Hej Peter
Mange tak for de søde ord og de 5 stjerner.
Vi er meget glade for at vi kunne være behjælpelige.
Jeg vil ønske dig en rigtig god dag
Venlig hilsen
Casper.
Invited
Very user friend app.
Date of experience: 16 July 2023
Reply from Coop Forsikringer fra Topdanmark
Hej Mahbobulhaq.
Thank you for your Trust pilot review, we appreciate that.
Best wishes and have a nice day.
Maria
Invited
Super god og fair behandling
Date of experience: 16 June 2023
Reply from Coop Forsikringer fra Topdanmark
Hej Anja
Mange tak for din anmeldelse, det sætter vi pris på.
Rigtig god dag.
Med venlig hilsen
Saam.
Invited
Reply from Coop Forsikringer fra Topdanmark
Hej Henrik.
Tusind tak for din anmeldelse- den varmer rigtig meget.
Du ønskes en dejlig dag.
Med venlig hilsen
Maria.
Got really good customer service
Got really good customer service. They have got fair price for the insurance service they providing.
Date of experience: 17 April 2023
Reply from Coop Forsikringer fra Topdanmark
Hi Selamaweit.
Thank you for the review.
We are glad to hear, that you find our customer service really good, and you find our prices fair.
I wish you the best day.
Best wishes
Maria.
Couldnt deposit the 200 DKK back to my…
Couldnt deposit the 200 DKK back to my card a few hours after I signed up by mistake, instead I have to go to a physical shop and use the card I dont have to get it back. Maybe you should start asking people to sign up by paying 200 cash at the super market as well, see how many new members you will get?
Date of experience: 06 April 2023
Reply from Coop Forsikringer fra Topdanmark
Hi John.
Thank you for the review.
I am sorry to hear about your situation, with the deposit you couldn't get back.
I think it's the Coop membership you're refering to, which isn't us.
You can contact Coop at +45 43862020, if not you can send us an e-mail, if you need our help. Our e-mail is service@coopforsikringer.dk.
I wish you the best day.
Yours sincerely
Maria
Invited
det var fint mvh willy christensen
Date of experience: 13 November 2022
Reply from Coop Forsikringer fra Topdanmark
Hej Willy,
Tak for din anmeldelse, den varmer.
Rigtig god dag.
Med venlig hilsen
Sarah
Invited
Jacob B- Olsen er fin til at orientere…
Jacob B- Olsen er fin til at orientere om varen. Og venlig at tale med. Hvis alle hos jer er ligedan, så er vi glade for skiftet til Coop forsikring.
Date of experience: 25 October 2022
Reply from Coop Forsikringer fra Topdanmark
Hej Birger,
Tusind tak for din anmeldelse.
Jeg sørger for at give dine rosende ord videre til Jacob.
Vi ser frem til det kommende samarbejde.
Med venlig hilsen
Sarah
Invited
Super service.,
Date of experience: 25 October 2022
Reply from Coop Forsikringer fra Topdanmark
Hej Camilla,
Mange tak for din anmeldelse.
Rigtig god dag.
Med venlig hilsen
Sarah
Reply from Coop Forsikringer fra Topdanmark
Hallo Chao,
Thanks for your review, we appreciate it.
Have a nice day.
The best regards
Sarah
Invited
God og hurtig behandling
Date of experience: 07 September 2022
Reply from Coop Forsikringer fra Topdanmark
Hej Kim,
Mange tak for din anmeldelse, og de rosende ord.
Det betyder meget for os.
Rigtig god dag.
Med venlig hilsen
Sarah
Invited
Professionel og god behandling
Professionel og saglig behandling
Date of experience: 01 September 2022
Reply from Coop Forsikringer fra Topdanmark
Hej Susanne.
Mange tak for din anmeldelse og de fem flotte stjerner, det sætter vi stor pris på.
Du ønskes en rigtig god dag.
Med venlig hilsen
Maria
Invited
Hurtig behandling og god service!
Date of experience: 02 August 2022
Reply from Coop Forsikringer fra Topdanmark
Hej Monique.
Tusind tak for din anmeldelse, den betyder virkelig meget for os.
Du ønskes en rigtig god dag.
Med venlig hilsen
Maria.
Invited
Super god service
Date of experience: 19 July 2022
Reply from Coop Forsikringer fra Topdanmark
Hej,
Mange tak for din mail.
Hvor er det skønt at høre, at du har oplevet en super god service.
Rigtig god dag.
Med venlig hilsen
Sarah
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