Dealproffsen.seReviews8,772

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TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

I do not want to give and extensive review. I am satisfied with your service and that is enough.

Rated 3 out of 5 stars

Ordered a chair and floor protection to have under it.
Delivery was fast, made the order on a Friday and got my things on the next Tuesday.
Products in themselves are OK, the chairs neck support ar
e made with waste material and could have been made to extend another cm at least without adding more material (and I could have used that for MUCH more comfort). The schematics are on the other hand a waste of paper and also want you to put it together in the wrong order for it to be smooth and easy.
If it was not for the poorly made schematics and the neck support thing this would have been a 4 or 5 in my opinion but I can not rate it as such with these products that sadly is a reflection on the company and the person responsible for intake.

Rated 5 out of 5 stars

My daughter got it for Christmas and she loved it. I think it鈥檚 excellent and all the different colours to try different drawing techniques are simply wonderful. Good quality and we are really happy with our purchase

Rated 5 out of 5 stars

fast delivery within sweden, great price and quality products! in fact i was surprised that the product is really doing what is is said ( i bought ozone generator) and the product is really easy made and the construction of it of quality and the price is unbeatable! Thanks!


Company details

  1. Kitchen Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Store
  4. Home Improvement Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

Dealproffsen AB 盲r ett svenskt f枚retag baserad i Helsingborg, Vi s盲ljer allt du beh枚ver i hemmet - fr氓n m枚bler och tr盲dg氓rd till husdjur och kontor. Vi 盲r stolta 枚ver att erbjuda ett brett sortiment av produkter som passar alla behov. L氓t oss vara din guide till en vackrare och mer funktionell livsmilj枚. Utforska v氓rt sortiment och l氓t Dealproffsen bli ditt val f枚r kvalitetsprodukter till ditt hem!

Dealproffsen AB

Written by the company

Deals f枚r alla

Express leverans, snabb support

1-2 dagar frakt.

1-2 dagar frakt.
鉁� 30 dagars 枚ppet k枚p 鉁� Snabbleverans 鉁� Fri frakt 枚ver 800 kr 鉁� L氓gprisgaranti

Contact info

3.9

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 38% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Good service

I do not want to give and extensive review. I am satisfied with your service and that is enough.

Date of experience: 09 March 2025

Dealproffsen.se logo

Reply from Dealproffsen.se

Hello Tim,

Thank you for your feedback! 馃槉 We are glad to hear that you are satisfied with our service.

Best regards,
Sara 鈥� Dealproffsen

Rated 5 out of 5 stars
Verified

topen

topen ! 馃憤馃憤馃憤馃憤

Date of experience: 23 February 2025

Dealproffsen.se logo

Reply from Dealproffsen.se

Hej Sta拧a,

Tack f枚r din fina feedback! 馃槉 Vi 盲r glada att du 盲r n枚jd!

Med v盲nlig h盲lsning,
Sara 鈥� Dealproffsen

Rated 3 out of 5 stars

Average... could be better

Ordered a chair and floor protection to have under it.
Delivery was fast, made the order on a Friday and got my things on the next Tuesday.
Products in themselves are OK, the chairs neck support are made with waste material and could have been made to extend another cm at least without adding more material (and I could have used that for MUCH more comfort). The schematics are on the other hand a waste of paper and also want you to put it together in the wrong order for it to be smooth and easy.
If it was not for the poorly made schematics and the neck support thing this would have been a 4 or 5 in my opinion but I can not rate it as such with these products that sadly is a reflection on the company and the person responsible for intake.

Date of experience: 18 February 2025

Dealproffsen.se logo

Reply from Dealproffsen.se

Hi Mattias,

Thank you for sharing your feedback! We're glad to hear that the delivery was fast, and we appreciate your comments on the products. We are sorry to hear about the issues with the neck support and the assembly instructions. Your feedback is valuable, and we will definitely take it into consideration for future improvements to both product design and documentation.

If there鈥檚 anything else we can assist you with, please don鈥檛 hesitate to reach out.

Best regards,
Sara 鈥� Dealproffsen

Rated 5 out of 5 stars
Verified

Everything came fast :)

Date of experience: 02 February 2025

Dealproffsen.se logo

Reply from Dealproffsen.se

Hi Michelle,

Thank you for your feedback! 馃専 We're glad to hear that everything arrived quickly.

Welcome back anytime! 馃槉

Best regards,
Anna 鈥� Dealproffsen

Rated 1 out of 5 stars

Kept my money. No information back & no refund. Avoid this website

Kept my money. No product. No information. A transcript of communication below:
Tobias Whiting
2025-03-07 13:13:04 When will i get my refund? You have now kept my money for nearly 3 months.
Tobias Whiting
2025-01-31 15:18:56 Hello. Any information on this?
Tobias Whiting
2025-01-29 20:49:55 Hello?? Any news. I asked for a refund. Has this happened?
Tobias Whiting
2025-01-28 13:55:24 Still no information? Has this even been shipped?
Tobias Whiting
2025-01-23 18:30:35 Hello鈥�?
Tobias Whiting
2025-01-22 13:18:05 Hello. Is there any information regarding shipping and delivery timing available. When i ordered it referenced a 4-5 day delivery timeframe. This was for a birthday, so would be good to understand if my son will be disappointed on his big day. Thanks

Date of experience: 29 January 2025

Dealproffsen.se logo

Reply from Dealproffsen.se

Hi Tobias,

We deeply apologize for the frustration you've experienced. This is absolutely not the service we want to offer, and we understand your disappointment. We sincerely regret that your order has been delayed, and there has been a lack of communication.

Please contact us directly at 馃摟 support@dealproffsen.se, and we will investigate the issue immediately and work to resolve this as quickly as possible. We will ensure that you receive the product or refund you are entitled to.

Thank you for your patience, and we truly hope to make this right for you.

Best regards,
Sara 鈥� Dealproffsen

Rated 1 out of 5 stars

I will never again buy something from鈥�/h2>

I will never again buy something from them.

Made 1 order (value 5000kr) on the 16 of December 2024 and only got the package today 27 Januar 2025.

Had to send several emails for more then 1month to see if i would get the package.

They do not have any telefone contact and the response to my emails were always several days after i sent them.

The awnsers were always made in a way that looked like they were doing a favor to me.

There is several differente companies that can satisfy our requests with much better outcome.

Personal advise, if you can find another company to buy from, just go for it.

Date of experience: 27 January 2025

Dealproffsen.se logo

Reply from Dealproffsen.se

Hi Bruno,

We deeply apologize for the delays and poor communication you've experienced. This is absolutely not the service we aim to provide, and we understand your frustration.

We take your feedback seriously and would like to look into your case further to ensure this issue is addressed. Please contact us at 馃摟 support@dealproffsen.se, and we will prioritize resolving this for you.

Thank you for your patience, and we hope to make things right.

Best regards,
Jan 鈥� Dealproffsen

Rated 1 out of 5 stars

Dont buy from here!

Sadly, I bought a product, waited more than two weeks, and received nothing! I contacted customer service, and they could not help me. This is beyond madness. There is 0 professionalism here. If something happens, you will not get any help. If I had known, I would never have bought anything from here. So be aware that if something goes wrong, it GOES REALLY WRONG.

Date of experience: 11 December 2024

Dealproffsen.se logo

Reply from Dealproffsen.se

Hi Amelie,

We deeply apologize for the frustration and disappointment you've experienced. This is not the level of service we strive to provide, and we completely understand your frustration.

Please reach out to us again at 馃摟 support@dealproffsen.se so we can investigate your order immediately and help you resolve this issue as quickly as possible. We genuinely want to make this right for you.

Thank you for your feedback, and we hope to improve your experience moving forward.

Best regards,
Sara 鈥� Dealproffsen

Rated 1 out of 5 stars

Customer service deserves 0 star

If only i could give a 0 star! I am frustrated with their service order # 303859.

1. Product purchase: Smooth shopping experience. However, when I realised the product does not meet certain criteria, I informed their customer service within an hour to not process the order. Due to company policies they couldn't cancel it (which I understand) and I agreed to return after receiving it.

2. Product Delivery: I paid extra to get it delivered at my doorstep. Their logistics partner DB Schenker sent me multiple messages to book a time. Whenever I clicked on the link the only information I got was to collect it from their terminal 10 km away from my home. Finally I had to call DB Schenker to schedule a delivery - this need for action was nowhere mentioned!

3. Return & Refund - Now it has been over 7 weeks that I have returned the product and the refund has still not been processed! They don鈥檛 respond when I follow up.

All in all, a horrible experience. Buy only if you are extremely sure of what you are getting into!

Date of experience: 10 November 2024

Rated 1 out of 5 stars

De h氓ller inte vad de lovar.

De h氓ller inte vad de lovar.
Tar betalt fr氓n kreditkort men levererar inte.
Bedr盲gligt beteende.
Kommer att se till att pengarna 氓terbetalas.
They don't keep what they promise.
Charged the credit card but doesn't deliver.
Deceptive behavior.
Will make sure the money is refunded.

Date of experience: 11 November 2024

Rated 1 out of 5 stars

False advertising

I noticed a 鈥楰l枚str盲d med Stege鈥� for cats, priced at 399 SEK with FREE SHIPPING, on Google. I promised my daughter that I would pay for it. However, when I tried to check out, I was forced to pay the shipping fee. This sneaky tactic doesn鈥檛 sit well with me, and I鈥檓 sure it doesn鈥檛 with many others either. If I hadn鈥檛 promised my daughter, I wouldn鈥檛 have bought it.

Date of experience: 05 October 2024

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