Dermagic Europe Reviews 83

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Scam. My order never got shipped, nobody answers on their support e-mail or via whatsapa. Filed a chargeback with my bank.

Rated 1 out of 5 stars

Never received an email about shipping. I emailed them but no answer, also contacted them via whatsapp and they didn’t answer either.

Rated 5 out of 5 stars

Meet Bud, our 6 year-old poodle who has been dealing with persistent skin issues for the past 5 years. We've spent countless money on veterinary treatments and natural remedies, but sadly, nothing seemed to help our Bud. As Buds condition worsened and bald patches began to appear on his back, we grew desperate for a solution. That's when we discovered Dermagic, a product we initially hoped wouldn't work due to its scent. But, much to our surprise, after just a few days, the results were astonishing! After a couple of weeks, Buds coat was nearly back to its original, healthy state. We don't usually take the time to review products, but we felt compelled to share our story in hopes of helping others who may be experiencing similar struggles. Dermagic truly lives up to its name, and we wholeheartedly recommend giving it a try. It has been a true game-changer for Bud and our entire family.

Rated 5 out of 5 stars

After being a customer for over three years, I can say this company’s products are the best. They offer such great results for alopecia for my Pom and the customer care is very good. I have received all my orders on time and once when I had to go on holiday they redirected it to me in Spain. So very happy.


Company details

  1. #15 of 15 best companies in Pet Supply Store

Written by the company

All Natural & Organic Pet Skincare Products to Relieve Skin Conditions Such as Dermatitis, Hot Spots, Black Skin Disease, Allergies and Rashes in Cats and Dogs


Contact info

3.9

Great

TrustScore 4 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

Scam

Scam. My order never got shipped, nobody answers on their support e-mail or via whatsapa. Filed a chargeback with my bank.

Date of experience: 20 March 2025

Rated 1 out of 5 stars

Never received an email about shipping

Never received an email about shipping. I emailed them but no answer, also contacted them via whatsapp and they didn’t answer either.

Date of experience: 28 February 2025

Dermagic Europe logo

Reply from Dermagic Europe

We are so sorry you haven’t recieved your order, please can you share your order number so we can check this now for you. We always reply to emails within 24 hours so maybe it’s in our junk mail, I’ll respond as soon as I can locate your order. Thank you. Dermagic Europe

Rated 5 out of 5 stars
Verified

Meet Bud

Meet Bud, our 6 year-old poodle who has been dealing with persistent skin issues for the past 5 years. We've spent countless money on veterinary treatments and natural remedies, but sadly, nothing seemed to help our Bud. As Buds condition worsened and bald patches began to appear on his back, we grew desperate for a solution. That's when we discovered Dermagic, a product we initially hoped wouldn't work due to its scent. But, much to our surprise, after just a few days, the results were astonishing! After a couple of weeks, Buds coat was nearly back to its original, healthy state. We don't usually take the time to review products, but we felt compelled to share our story in hopes of helping others who may be experiencing similar struggles. Dermagic truly lives up to its name, and we wholeheartedly recommend giving it a try. It has been a true game-changer for Bud and our entire family.

Date of experience: 14 August 2024

Rated 5 out of 5 stars
Verified

After being a customer for over three…

After being a customer for over three years, I can say this company’s products are the best. They offer such great results for alopecia for my Pom and the customer care is very good. I have received all my orders on time and once when I had to go on holiday they redirected it to me in Spain. So very happy.

Date of experience: 06 June 2024

Rated 5 out of 5 stars
Verified

Arrived in 3 days

Arrived in 3 days. Very good service and lisa was so helpful! So happy i can buy these in Europe now :0) My dog has improved so much with these fantastic products, I have used the lotion and shampoos and the skin and coat supplements. They have been wonderful.

Date of experience: 05 November 2024

Rated 5 out of 5 stars
Verified

Shampoo and lotion have been very good…

Shampoo and lotion have been very good and the cell restoration has been invaluable for my dogs paws. Parcel arrived quickly and they helped me on whats app with all with all my worries about what you use, all in all a very good experience.

Date of experience: 31 August 2024

Rated 5 out of 5 stars
Verified

My gorgeous ridgeback mix experienced…

My gorgeous ridgeback mix experienced significant hair loss in large patches, leaving me heartbroken and desperate for a solution. After visiting two different veterinarians with no success, my personal research led me to a self-diagnosis of "Black Skin Disease." My search for an effective treatment ultimately brought me to the Dermagic Lotion, and I couldn't be more grateful for the incredible transformation it has made for my dog. Within a short period, my dog's hair has grown back, and his coat is looking fuller and healthier than ever before. I am truly amazed by the Dermagic Lotion's results and the happiness it has brought to both my dog and me. In conclusion, I wholeheartedly recommend the DerMagic Lotion to any pet owner facing similar skin and hair loss issues. The visible improvement in my dog's coat is a testament to its effectiveness, and I am confident that others will find the same relief and satisfaction as I have.

Date of experience: 11 August 2024

Rated 5 out of 5 stars
Verified

Packaged well and got the order in a…

Packaged well and got the order in a few days as promised. I have used the brand befure but bought from the USA so excited that I can now purchase in Europe with no VAT or duty. Thank you.

Date of experience: 01 August 2024

Dermagic Europe logo

Reply from Dermagic Europe

So happy e can help - Thanks for the review - Dermagic Europe

Rated 4 out of 5 stars
Verified

Dermagic products have been so good for…

Dermagic products have been so good for my little dogs coat. My only negative its is takes time and a lot of lotion to get the hair back. Thet said it's the only cream that worked so I cant complain. Shipping was a little longer than I expected but it all arrived and they did let me know it was slightly delayed as a product was out of stock. I will use again.

Date of experience: 02 September 2024

Rated 5 out of 5 stars
Verified

Use this brand if your dogs has any…

Use this brand if your dogs has any skin issues - Its a life saver and I will continue to use it until my dogs hair is all back. She is doing so well I could not be happier. Dermagic is a super brand and worth every penny.

Date of experience: 09 June 2024

Rated 5 out of 5 stars
Verified

Lisa has helpful and helped me from…

Lisa has helpful and helped me from beginning to a year later when my boy now has a shiny coat again. Very good shampoo and lotion that was far better than I thought, and so much better than the VET drugs we had which damaged my dogs health.

Date of experience: 09 May 2024

Rated 5 out of 5 stars
Verified

The DERMagic products have been a…

The DERMagic products have been a lifesaver for my two dogs who suffer from yeast infections due to grooming clippers and veterinary shaving. These products effectively treat 'black skin', paws, and hot spots caused by yeast infections. The Peppermint& Tea Tree Oil Shampoo works wonders in removing dead skin after applying the DERMsgic Rescue Lotion. Although the Shampoo doesn't lather much, it leaves my dogs clean, fresh, and itch-free. The accompanying conditioner makes their coats shiny, soft, and healthy. I plan to continue using DERMagic Shampoo and conditioner to prevent future yeast problems and maintain their beautiful appearance. I highly recommend DERMagic products for any pet skin issues; they truly deliver on their promises.

Date of experience: 26 August 2024

Rated 5 out of 5 stars
Verified

My Pomeranian had hair loss

My Pomeranian had hair loss, itchy, black disease skin after using this product all is gone. It took a bit of time but the bundle set worked really well. I am now on my fifth order and 100% healed.

Date of experience: 10 August 2024

Rated 5 out of 5 stars
Verified

I used this on my Pomeranian that was…

I used this on my Pomeranian that was losing his fur all over his body and after just 7 days of using this all his fur stopped falling out. His fur has now fully grown back. This is wonderful lotion. Happy!

Date of experience: 01 September 2024

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