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Durchblicker was extremely helpful and helped me cut gas costs by almost 50%. It was far easier to compare the true costs of the various options available via Durchblicker than on the provider websites, especially as an expat whose German is choppy on a good day. The Durchblicker representative I spoke with also patiently helped clear up any questions I had.
I still don't understand they told me my bank details doesn't work and ask me to send them by email which is not secure no this kind of data. I tried to log in my account to enter again my bank detail but I can't have access ! I'm very disastified by thei customer service
Very easy to set up a contract
Everything is transparent
Their score is very clear and easy to interpret
Wonderful experience! The team responds quickly, professionally and friendly. I would definitely try the service if there is a chance
durchblicker.at ist Österreichs erstes unabhängiges Vergleichsportal für die Bereiche Versicherungen, Energie, Finanzen und Mobilfunk.
Salzgries 15, 1010, Wien, Austria
I still don't understand they told me my bank details doesn't work and ask me to send them by email which is not secure no this kind of data. I tried to log in my account to enter again my bank detail but I can't have access ! I'm very disastified by thei customer service
Date of experience: 30 October 2024
The service is good for price and comparissons within the market, but the duration was very long, with a lot of followup from our side to receive updates and, honestly, we will not anymore hope that we will receive an answer… the contract conclusion, was taking 5 months, way too long for such service. Most probably is not your fault, but as long as you are the intermediary, you should take care of this, at least with offten communications towards your client.
Last point…even if you have a phone number…in 5 calls during your working hours, nobody was answering in 10 min..afterwards, i closed…
Date of experience: 21 September 2024
Very easy to set up a contract
Everything is transparent
Their score is very clear and easy to interpret
Date of experience: 24 July 2024
Fast & easy, took me 10 minutes to find the best offer for me and insure my vehicle.
Date of experience: 05 March 2024
Reply from Durchblicker
Dear customer,
thank you for your kind feedback! We're trying our best to make the process as easy as possible for everyone.
Please feel free to contact us, if you need some more help or informations in the Jungle of Insurances.
Kind regards,
your Durchblicker Service Team
Date of experience: 16 May 2024
Durchblicker was extremely helpful and helped me cut gas costs by almost 50%. It was far easier to compare the true costs of the various options available via Durchblicker than on the provider websites, especially as an expat whose German is choppy on a good day. The Durchblicker representative I spoke with also patiently helped clear up any questions I had.
Date of experience: 06 March 2024
Always easy to use and is quite affordable with good coverage, especially going to the United States.
Date of experience: 06 February 2024
If the site had English language feature for the foreigner to interact, I would be great too.
Date of experience: 27 August 2023
I have been trying to contact durchblicker to amend my contract and they will not respond. They are quick to sign you up and slow to help with problems.
Date of experience: 18 July 2023
Date of experience: 06 April 2023
Great Company like this is made of great People! Always here to help me and offering the best products!
Thank you for your hard work! Please share this with the support team! :)
Date of experience: 01 March 2023
Clear information. Easy to compare
Date of experience: 11 February 2023
Missing option for non-binary gender identities. Please add a option like "divers" or "non-binary".
Date of experience: 22 January 2023
Wonderful experience! The team responds quickly, professionally and friendly. I would definitely try the service if there is a chance
Date of experience: 02 November 2022
Good experience. They helped with figuring out what kind of insurance would be the best fit for the car, and got it done quite quickly as well!
Date of experience: 03 May 2022
Date of experience: 28 July 2021
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