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Elite Restaurant Equipment Reviews 170

•
TrustScore 4 out of 5

3.9

Equipment Supplier

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Rated 5 out of 5 stars

I was able to add an item to a completed order with no hassle. Leni really helped make it an easy process. Thanks!!

Rated 4 out of 5 stars

Well, ordering the part was fairly easy, I get no notification of when I will receive the part, or even if it's on the way and there is no way of checking on it the password thing keeps giving me the run around

Rated 1 out of 5 stars

It has been over a month since I placed my order and I have not received the sink. Every time I call the customer service tells me that the sink is shipping on Thursday of every week since I purchased it.

Rated 1 out of 5 stars

order not arrived more than a month..i told when i placed order i need dish cabinet asap for my business coz of this i can not open business because i have to move my hand sink as soon as i received cabinet and i have been waiting for more than a month called several time waiting for that long time spoke with person forgot name he said you want money back this is rediculous waiting that long and money back i told him i need dish cabinet asap he told me it is gonna ship thursday which is date 12/12/24 still i couldnt get any email or any word from elite restaurant responsible person, this is very bad. I need to know asap

Company details

  1. Equipment Supplier
  2. Food Machinery Supplier
  3. Wholesaler

Written by the company

EliteRestaurantEquipment.com was founded by 3rd generation food service equipment specialists whose mission was clear: to provide top-quality Commercial Kitchen Equipment and Supplies at the lowest prices in the industry. Starting out, we aimed to offer a wide range of essential items like refrigerators, work tables, and catering supplies, all aimed at supporting food businesses. As time went on, our dedication to quality and customer satisfaction helped us gain a strong reputation in the food service space. Today we have became a go-to option for restaurants, cafes, and other businesses. Our growth was fueled by our commitment to staying innovative and prioritizing our customers' needs. Our headquarters is located in Newark, NJ, but our impact stretches far beyond. We proudly operate multiple distribution centers across the US, ensuring efficient service nationwide. What's more, Elite doesn't stop at the border – as we proudly extend our offerings to Canada as well. Through partnerships and expanding our product range, Elite has became a prominent player in the commercial equipment market, supplying over 70,000 happy customers. Our focus on value, quality, and staying up-to-date with trends has continued to drive our success. Today, Elite Restaurant Equipment remains a trusted choice for businesses seeking reliable and top-rated equipment and supplies.

Contact info

Rated 1 out of 5 stars
Verified

Cant count on them

Very poor service and no comunication at all, Ordered a cooler and it said it ships in 2-3 business days, about 2 weeks went by without a word from them, I called and they said they had a problem with the glass, another week and I called again and was told it is scheduled to ship out Dec 19, now another week and half and still have not received it and no comunication an no tracking number provided, That is very poor service.

Date of experience: 26 November 2024

Rated 1 out of 5 stars
Verified

It has been over a month since I placed…

It has been over a month since I placed my order and I have not received the sink. Every time I call the customer service tells me that the sink is shipping on Thursday of every week since I purchased it.

Date of experience: 22 November 2024

Rated 4 out of 5 stars
Verified

Well

Well, ordering the part was fairly easy, I get no notification of when I will receive the part, or even if it's on the way and there is no way of checking on it the password thing keeps giving me the run around

Date of experience: 08 December 2024

Rated 1 out of 5 stars
Verified

order not arrived more than a month..i…

order not arrived more than a month..i told when i placed order i need dish cabinet asap for my business coz of this i can not open business because i have to move my hand sink as soon as i received cabinet and i have been waiting for more than a month called several time waiting for that long time spoke with person forgot name he said you want money back this is rediculous waiting that long and money back i told him i need dish cabinet asap he told me it is gonna ship thursday which is date 12/12/24 still i couldnt get any email or any word from elite restaurant responsible person, this is very bad. I need to know asap

Date of experience: 11 November 2024

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