Gjensidige i Norge Reviews 521

Completely unprofessional - Avoid this company
I purchased their insurance for my car and they suggested that I increase the kilometer limit. They increased the monthly bill also covering the previous months. When I spoke to them to change it back to the original kilometer, they said they cannot because I am leaving for another company. I mean like really?? I am still their customer and can request to increase or decrease the limit. Would they also be unable to increase the kilometer limit if I ask so? Secondly, they have sent me a bill of 6,000+NOK invoice while they agree that it should be less than 3,000 NOK. The representative I spoke over the phone was extremely rude. I am done doing business with this sick company who does not understand professionalism.

Date of experience: 03 December 2024

I am thoroughly impressed with gjensidige. They offer a variety of comprehensive coverage options that give me peace of mind. What truly sets them apart, though, are the fantastic discounts available through Tekna membership. This has saved me a significant amount on my insurance premiums. But beyond the great value, gjensidige provides exceptional customer service. Their representatives are friendly, knowledgeable, and always willing to help to the best of their extent. Plus, when I filed a claim, the processing was incredibly fast and efficient. If you're looking for an insurance company that combines strong coverage, valuable perks, excellent customer service, and fast claim resolution, I highly recommend gjensidige.

Date of experience: 15 July 2023

Date of experience: 14 June 2024

Very good insurance company in all aspects. Always available and very good customer service. Highly recommended.

Date of experience: 05 July 2024

the worst decision to have insurance at Gjensidige! not serious, they talk badly on the phone with customers and send you from one to another and postpone you every day and always find new lies

Date of experience: 28 May 2024

Cheats to customers, and tries to avoid paying compensation to customers at any cost. Thereby violating the rights of customers.

Date of experience: 26 February 2024

Worst experiense with that company stay away, specialy if you foreign

Date of experience: 25 December 2023

customer service almost yelled at me because I didn't have full insurance.

Date of experience: 13 September 2023

Dont recomend, avoid it. Bad experience

Date of experience: 15 August 2023

Scam, stay away from them

Date of experience: 04 May 2023

Worst insurance . Avoid . Oficial scammers .not clear payment and they sending you a payment with late fee and not even remind you !!! Extremly unprofessional !!!

Date of experience: 01 October 2021

The worst company ever on insurances. Their policys are not clear writen so they can take out the context what ever they want and answer to you, this is not supported or covered or what ever they need to say so they don't pay you. Their way to win money by cheating people. I have started moving all insurances i had with them away. Shame on them. #cancel_gjensidige this is my slogan from now on.

Date of experience: 19 September 2021