I have found that if one has any query or question, or experiences any difficulty in any way, David and his Team are very vigilant in being of as much assistance or help as what is needed. I, in my dealings with David, have had personal experience of this very thing, twice now. Many thanks to David.
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Had to chase re delayed delivery. Ultimately discovered order had not been placed with supplier. Had to followup to expedite customs release then incorrectly received invoice for this. Too many slipups to have confidence going forward. Slow delivery times introduces counter-party risk in uncertain times
Big shout out to the team at Gold Survival Guide, especially David for great conversations and service. Will definitely be using again. Highly recommended 😁
There was some difficulties to receive a parcel with my coins bought in New Zealand. I sent it to another country and we failed to let them understand that it was my own property. David bent over backwards to assist with the whole process to get customs to release it on the other side, as well as the courier company that handled the parcel to release it to me personally. I am very impressed with how he continued to protect my assets in a professional way.
Company details
Information provided by various external sources
Buy gold & silver online, safely, securely and with minimum effort. Plus access New Zealand's largest repository of free information on gold and silver investing. At Gold Survival Guide we’re different to most gold and silver bullion dealers. First and foremost, we offer education and knowledge about gold and silver. Then, if you like, we’ll guide you through the purchasing options. No hard sell here.
Contact info
PO Box 74437, Greenlane, 1546, Auckland, New Zealand
- 0800 888 465
- info@goldsurvivalguide.co.nz
- goldsurvivalguide.co.nz
Love your reports
Love your reports. I use them to keep up with my investment. Forecasting is very helpful
Date of experience: 17 March 2024
Fast and easy with good communication
Date of experience: 15 March 2024
Outstanding service
I've been dealing with David Deutsch and found him to be very knowledgeable and trustworthy. The prices are very good with prompt delivery and outstanding communication.
Date of experience: 06 March 2024
Excellent response times
Excellent response times, good communication. Have purchased a couple of items now, a great business to deal with.
Date of experience: 27 February 2024
I had a fantastic experience
I had a fantastic experience. I got the information I asked for, and the product I asked for and it was delivered in an efficient manner. I have no complaints at all.
Date of experience: 26 February 2024
Delivery Dates
Bit of miscommunication on delivery times, otherwise very good service.
Date of experience: 26 February 2024
Quick and easy to deal with.
Date of experience: 11 February 2024
Excellent communication.
Excellent communication.
Prompt service.
Very professional.
Date of experience: 19 January 2024
I have found my experience with your…
I have found my experience with your company to be extremely helpful and informative. Nothing is a problem, you are all friendly and reply quickly, letting me know all that I need to know.
Date of experience: 12 January 2024
Keeping us up to date
Keeping us up to date, keeping us informed about what’s going on in the real world
Date of experience: 14 December 2023
Reply from Gold Survival Guide
Gold Survival is my No. 1
Gold Survival is my No. 1 go to. I have always found then to be very professional and reliable. Best of all is they communicate so you know when and how your delivery is to be made. The charts are useful and buying recommendations are pretty accurate. Buy with confidence.
Date of experience: 13 November 2023
Great response from team when questions…
Great response from team when questions are asked. Regular topical info tailored for my knowledge level. Overall really easy to deal with
Date of experience: 17 November 2023
Easy to work with
Easy to work with. The only hiccup was that I had no idea who was ringing me to confirm the order was ready, and thought it was someone trying to spam me. Got it sorted in the end.
Date of experience: 06 November 2023
Recommend
it's an easy process to buy gold and silver from these guys.
Date of experience: 16 October 2023
Fantastic company to work with
Fantastic company to work with , honest and reliable , backed up with good market information .Made the purchase process very easy for beginners.
Date of experience: 04 October 2023
Easy website to use and fantastic follow up
Easy website to use and fantastic follow up through the process of delivery which equals peace of mind. David and his team surpass expectations.
Date of experience: 02 October 2023
Confidence assured
Excellent communication with your company really helped us to feel confident in dealing with you, particularly due to the fact that this is all new investment “territory” for us.
Date of experience: 25 September 2023
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