Kids Brand Store Reviews 1,254

TrustScore 4.5 out of 5

4.4

Children's Clothing Store


Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

Fast and quality shipment (even though ordered less than week before xmas), great products and size display on website (eg. Model is 160 cm wearing L). Good experience! Will definitively order again!

Rated 5 out of 5 stars

Lovely products with fast delivery! Our kids love your website! Would be great to have a bit broader selection of brands available. Our new favourite is Lyle & Scott. Stylish and cool and the brand isn't showing too much from the clothes!

Rated 5 out of 5 stars

It all went fine, quality material, fast delivery and easy access to my order.l will be ordering more things next time.


Company details

  1. Children's Clothing Store

Written by the company

Kids Brand Store on pohjoismaiden suurin nuorille muotia myyvä verkkokauppa. Valikoimamme koostuu johtavista tuotemerkeistä ja pyrkii jatkuvasti olemaan yksilöllinen, eksklusiivinen ja ajan tasalla. Yrityksen perustamisesta vuodesta 2011 lähtien tavoitteemme on ollut tarjota maailmanluokan tason asiakaspalvelua. Lisäksi jatkuva kehitys sekä kyky pysyä uteliaana ovat yrityksemme johtavia periaatteita. Nykyään johdamme markkinoita tällä nichemarkkina-alueella, ja meille onkin tärkeää varmistaa, että asiakaskokemuksesi on inspiroiva ja sujuva jokaisella ostoskerralla. Kids Brand Store – Original Teen Fashion

Contact info


Rated 1 out of 5 stars
Verified

The size was too big and no possibility…

The size was too big and no possibility to change without having to pay the transport cost.

Date of experience: 01 August 2024

Kids Brand Store logo

Reply from Kids Brand Store

Hello and thanks for your feedback. If you have to pay an extra shipping fee when you make an exchange, we will always remove it from your new order, but you must always contact customer service and get help with this. In your case there is only one garment on the order, the one you are sending back and in that case everything on the order will be removed when your return is processed, including the shipping fee you paid to receive the package. In that case, you need to pay a new shipping fee on your new purchase. However, you always have to pay a return fee for a return. It is currently at 1.9 euros. If something feels unclear, you are always welcome to contact our customer support and we will help you answer your questions. We wish you a nice Wednesday. Kind Regards Kids Brand Store

Rated 2 out of 5 stars
Verified

The return was complicatedreturn

The return was complicated, I tough I could drop it in a return box but I had to go to the post office.

Date of experience: 10 December 2023

Kids Brand Store logo

Reply from Kids Brand Store

Hello Pia Annelin
Thank you for your feedback
Kindly Kids Brand Store

Rated 5 out of 5 stars
Verified

Fast and quality shipment (even though…

Fast and quality shipment (even though ordered less than week before xmas), great products and size display on website (eg. Model is 160 cm wearing L). Good experience! Will definitively order again!

Date of experience: 17 December 2023

Rated 4 out of 5 stars
Verified

Good option

A good option to get the products you need, the price level is reasonable and the delivery is quite fast.

Date of experience: 01 December 2023

Rated 1 out of 5 stars
Verified

I got a wrong product

Date of experience: 10 November 2023

Kids Brand Store logo

Reply from Kids Brand Store

Hello Viktoria and thank you for your review
We are so sorry for our mistake and truly apologize. I can see that we contacted you in this case and did our best to help you and make up for our mistake. We hope you liked the jacket and wish you a great day.
Best regards Kids Brand Store

Rated 5 out of 5 stars
Verified

The delivery of the product was fast

The delivery of the product was fast. The pictures of the product on the store's website corresponded to the product. The product prices were reasonable.

Date of experience: 17 September 2023

Rated 4 out of 5 stars
Verified

Quick order & quick delivery

Quick order & quick delivery. Great price too! I sm very happy with my purchase all in all!
Contacting customer service did not work and product information could be better. Especially as i bought a product that is high quality, down jacket. The material information would be the best of everyone :) therefore i gave 4/5 but the product and shopping procedure it self was 5/5

Date of experience: 19 September 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people write reviews about real companies.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look