KitchenTime.no Reviews 6,815

TrustScore 4 out of 5

4.1

Kitchen Supply Store


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See what reviewers are saying

Rated 1 out of 5 stars

Hei,
I returned an item on 19th of February and still I have not received my refund of the item.
Just wondering how long does it take to process a refund. Never I would recommend your company to an
yone. I guess you should have proper phone number where customers can contact you.


Company details

  1. Kitchen Supply Store

Written by the company

Hos KitchenTime kan du finne alt til kjøkkenet ditt. I vårt store sortiment finner du kvalitetsprodukter for matlagning, baking og innredning for kjøkkenet til bra priser.

KitchenTime

Written by the company

60 dagers åpent kjøp
På nettsiden vår, som det er lett å navigere seg rundt på, bestiller du enkelt innredning med levering direkte hjem til deg. Alltid med 60 dagers åpent kjøp.
Trygt & enkelt å bestille
Vi tilbyr flere sikre betalingsløsninger og vi er enkle å få tak i!
Hyggelig kundeservice
Vi lover alltid kort svartid, i tillegg til hyggelig og personlig kundebehandling!

Leveringsinformasjon

Fri frakt

Hos KitchenTime tilbyr vi deg å handle fraktfritt på bestillinger over 599NOK

Contact info


Rated 4 out of 5 stars

Good

Decent delivery time, assuming package is coming from abroad

Date of experience: 06 September 2023

Rated 1 out of 5 stars

I have ordered a Tefal Classic2…

I have ordered a Tefal Classic2 riskoker 1,8 l. The mentioned delivery time was 1-3 working days. However it is delayed. I have sent many emails/contact forms, but i didn't get any replies yet! Could have been good reviews if they had replied to me to update the status of my order.

Date of experience: 30 August 2023

Rated 1 out of 5 stars

I ordered an item 8 days ago

I ordered an item 8 days ago, it hasn't been shipped yet and I haven't heard anything from them… Terrible customer service, they don't reply to emails, no telefon number anything…

Date of experience: 22 August 2023

KitchenTime.no logo

Reply from KitchenTime.no

Hello Mateusz!

Thank you for your patience. We sincerely apologize for not responding to you, or meeting your expectations. We've recently changed our system in the warehouse while simultaneously relocating our office, and unfortunately, this transition hasn't been completely smooth. No excuse, just an explanation.
If you have an open ticket we’ll get back to you as soon as we can. Otherwise we ask that you register a ticket through the form on our website.
Once again, we apologize for our service, and even more so if the delay of your package has caused you any inconvenience.

Best regards,
Leo
Customer Service
KitchenTime

Rated 4 out of 5 stars
Verified

bra service

bra service, rask levering

Date of experience: 30 January 2023

KitchenTime.no logo

Reply from KitchenTime.no

Hej!

Tack för ditt omdöme.

Det gläder oss att du är nöjd.

Vi hoppas få se dig snart igen.

Ha det fint tills dess!

Customer Support

Rated 5 out of 5 stars
Verified

Rask levering

Date of experience: 08 February 2023

KitchenTime.no logo

Reply from KitchenTime.no

Hej!

Tusen tack för ditt omdöme.

Härligt att du känner dig nöjd med leveransen av din vara.

Du är hjärtligt välkommen tillbaka till butiken igen. Vi har öppet dygnet runt ;-)

Ha det fint!
Customer Support

Rated 1 out of 5 stars

Very disappointed

Hei,
I returned an item on 19th of February and still I have not received my refund of the item.
Just wondering how long does it take to process a refund. Never I would recommend your company to anyone. I guess you should have proper phone number where customers can contact you.

Date of experience: 07 February 2023

KitchenTime.no logo

Reply from KitchenTime.no

Hi,
Thanks for your review. Sorry to hear that haven't received a refund yet. Please contact us via the form on our website and we will help you further. Best Regards Therese

Rated 5 out of 5 stars
Verified

Fast delivery, competitive price

Fast delivery, competitive price!

Date of experience: 12 January 2023

KitchenTime.no logo

Reply from KitchenTime.no

Hej!

Tack för ditt omdöme.

Det gläder oss att du är nöjd. Otroligt roligt att höra.

Vi hoppas få se dig snart igen.

Ha det fint tills dess!

Customer Support

Rated 5 out of 5 stars
Verified

Rask levering

Date of experience: 20 December 2022

KitchenTime.no logo

Reply from KitchenTime.no

Hej hej!

Tusen tack för ditt fina omdöme.

Härligt att du känner dig nöjd med din köpupplevelse.

Du är hjärtligt välkommen tillbaka till butiken igen. Vi har öppet dygnet runt ;-)

Ha det fint!
Customer Support

Rated 5 out of 5 stars
Verified

Hshshsh sbsbs djjshs sjhshas

Date of experience: 24 December 2022

KitchenTime.no logo

Reply from KitchenTime.no

Hej!

Stort tack för ditt omdöme.

Vad roligt att du är så nöjd. Det värmer verkligen :-)

Varmt välkommen tillbaka igen.

Allt gott!


Customer Support

Rated 1 out of 5 stars
Verified

Rack is Teflon coated.

Date of experience: 24 December 2022

KitchenTime.no logo

Reply from KitchenTime.no

Hej,

Tack för ditt omdöme. Om du har frågor eller funderingar är du varmt välkommen att kontakta vår kundservice via formuläret på vår hemsida.

Önskar dig en fortsatt fin dag!
Vänliga hälsningar Therese

Rated 5 out of 5 stars
Verified

Rask levering

Date of experience: 13 December 2022

KitchenTime.no logo

Reply from KitchenTime.no

Hej!

Tack för ditt omdöme.

Det gläder oss att du är nöjd. Otroligt roligt att höra.

Vi hoppas få se dig snart igen.

Ha det fint tills dess!

Customer Support

Rated 5 out of 5 stars
Verified

God kvalitet på produkter og rask…

God kvalitet på produkter og rask levering.

Date of experience: 11 December 2022

KitchenTime.no logo

Reply from KitchenTime.no

Hej hej!

Tusen tack för ditt fina omdöme.

Härligt att du känner dig nöjd med din köpupplevelse.

Du är hjärtligt välkommen tillbaka till butiken igen. Vi har öppet dygnet runt ;-)

Ha det fint!
Customer Support

Rated 5 out of 5 stars
Verified

Kjapp levering

God behandling

Date of experience: 01 December 2022

KitchenTime.no logo

Reply from KitchenTime.no

Hej!

Tack för ditt omdöme.

Det gläder oss att du är nöjd. Otroligt roligt att höra.

Vi hoppas få se dig snart igen.

Ha det fint tills dess!

Customer Support

Rated 1 out of 5 stars

Order took 5 months to arrive

Ordered a product in August, it kept getting delayed repeatedly. I finally reeceived it in December.

Date of experience: 01 December 2022

KitchenTime.no logo

Reply from KitchenTime.no

Hej,

Tack för ditt omdöme.

Vi beklagar att det tog lång tid för dig att få din order. Vi hoppas att du är nöjd med din vara.'

Du är varmt välkommen att kontakta vår kundservice om du har frågor eller funderingar!

Önskar dig en fortsatt fin dag!
Vänliga hälsningar Therese

Rated 2 out of 5 stars
Verified

Color of the product did not match…

Color of the product did not match pictures. The color shown online was photoshopped to be much more subtle and nice.

Date of experience: 28 November 2022

KitchenTime.no logo

Reply from KitchenTime.no

Thank you for your review. Sorry that the color did not meet your expectations. I will take it further internally. Best regards Therese

Rated 5 out of 5 stars
Verified

On time and product as expected

Date of experience: 31 October 2022

KitchenTime.no logo

Reply from KitchenTime.no

Hej hej!

Tusen tack för ditt fina omdöme.

Härligt att du känner dig nöjd med din köpupplevelse.

Du är hjärtligt välkommen tillbaka till butiken igen. Vi har öppet dygnet runt ;-)

Ha det fint!
Customer Support

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