You doing a great job but you are too slow in making software protocols for new genewration of VAG TCUS for examle,DL382 GEN2,DQ381G2( new boot mode) and so on,i wait for that 2 years.
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Everytime is perfect service from Magic support. Best on the world 🌎
Great customer service. Easy to use products
Ive been using my Flex tool for about 2 years now and in those 2 years ive never had an issue with it. In fact, ive had other shops bring their issues to us and we've been able to recover every single problem so far via Magics tech support. Are they expensive?? A little on the higher side but is it worth it?? Yes, definitely. I have never had problems with their pricing on their equipment considering its all top tier stuff. Will always recommend their tools and i dont think ill ever move away from my Flex tool. I was using a Kessv2 and V3 prior and i havent used them at all since getting my Flex.
Company details
Written by the company
Magicmotorsport is an Italian company built on a long-standing passion for motorsport. Our products have been designed to meet any performance challenge and offer solutions to mechatronics looking to outfit their automotive workshops with the latest innovations in the field.
Contact info
Contrada Margi Soprano SNC Zona artigianale, 90047, Partinico, Italy
- Info@magicmotorsport.com
- magicmotorsport.com
Verified
Great customer service. Easy to use products
Date of experience: 03 January 2025
Reply from Magicmotorsport
Hello, thank you for sharing with the entire digital community. If you need our products or services, you can purchase them through our shop or dedicated chat. See you soon!
Verified
You doing a great job but you are too stagex
You doing a great job but you are too slow in making software protocols for new genewration of VAG TCUS for examle,DL382 GEN2,DQ381G2( new boot mode) and so on,i wait for that 2 years.
Date of experience: 02 January 2025
Reply from Magicmotorsport
We appreciate your feedback on our company, products, and support. Your perspective is crucial for us to continue improving and delivering state-of-the-art support. For those who, like you, have chosen or are considering our products, it ensures they are fully informed about our technical assistance schedules, warranty terms, and the availability of multiple locations and languages for assistance.
Verified
Everytime is perfect service from Magic…
Everytime is perfect service from Magic support. Best on the world 🌎
Date of experience: 02 January 2025
Reply from Magicmotorsport
Thank you for reviewing our company, our products, and our support. This perspective is very important to us, allowing us to improve and provide increasingly cutting-edge support.
Verified
Very good customer service
Date of experience: 02 January 2025
Reply from Magicmotorsport
Thank you for sharing your thoughts on our company, our products, and the service we provide. Feedback like yours is vital to help us grow and offer even better support. For customers, like you, who have already chosen or are about to choose our products, we guarantee clear information about technical support hours, warranty coverage, and access to various locations and languages for consultation.
Verified
Support and Waranty !!
Support and Waranty !!! even after a years of use, i still get waranty for my box for free !!
Date of experience: 02 January 2025
Reply from Magicmotorsport
We appreciate your feedback on our company, products, and support. Your perspective is crucial for us to continue improving and delivering state-of-the-art support. For those who, like you, have chosen or are considering our products, it ensures they are fully informed about our technical assistance schedules, warranty terms, and the availability of multiple locations and languages for assistance.
Verified
THE BEST OF WORLD COMPANY…
THE BEST OF WORLD COMPANY MAGICMOTORSPORT
Date of experience: 02 January 2025
Reply from Magicmotorsport
Thank you for reviewing our company, our products, and our support. This perspective is very important to us, allowing us to improve and provide increasingly cutting-edge support. For those, like you, who have chosen or are about to choose our products, this ensures they are well-informed about our technical assistance hours, warranty, and the availability of numerous locations and languages for consultation.
GREAT SUPPORT
Date of experience: 16 December 2024
Reply from Magicmotorsport
Hi Dragan, thanks a lot. See you soon
Verified
Always great experience with MM Sport.
Date of experience: 02 December 2024
Reply from Magicmotorsport
Hi, thanks for sharing your point of view. See you!
Verified
Very great service
Very great service, even in the event of a repair. You are helped very quickly and the customer's well-being comes first.
Thanks to Marco from the support team.ice,
Date of experience: 02 December 2024
Reply from Magicmotorsport
Hi, thanks for the review. Our team will be happy!
Verified
the best in the world
Date of experience: 02 December 2024
Reply from Magicmotorsport
Hello, thank you for sharing your feedback on our technical support. Feel free to reach out to us anytime you need assistance
Verified
Reply from Magicmotorsport
Hi, thank you for your review! We truly appreciate your feedback, and it’s great to hear you had a positive experience. Our team works hard to provide the best service, and your kind words will definitely inspire them. If you have any additional comments or suggestions, we’d love to hear them!
Verified
Thank you all
The after sales service and the tech support are for Oscar
Date of experience: 02 December 2024
Reply from Magicmotorsport
Thank you for reviewing your experience with our support team. We’re here whenever you need us
The best support!
Date of experience: 07 December 2024
Reply from Magicmotorsport
Hi, thanks a lot for your review.
Reply from Magicmotorsport
Thank you for reviewing your experience with our support team. We’re here whenever you need us
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Best company
Ive been using my Flex tool for about 2 years now and in those 2 years ive never had an issue with it. In fact, ive had other shops bring their issues to us and we've been able to recover every single problem so far via Magics tech support. Are they expensive?? A little on the higher side but is it worth it?? Yes, definitely. I have never had problems with their pricing on their equipment considering its all top tier stuff. Will always recommend their tools and i dont think ill ever move away from my Flex tool. I was using a Kessv2 and V3 prior and i havent used them at all since getting my Flex.
Date of experience: 04 December 2024
Reply from Magicmotorsport
Thank you for such a detailed review; it allows us to assist all future users who decide to choose our products.
Verified
My problem with the device was solved…
My problem with the device was solved very quickly after the checks. However, I will have some recommendations. It would be good if you follow your user page on Facebook. When there is a problem, people say its not surprised, they are Flex (lol). Flex has changed a lot since it was first released, but sometimes, many of the old protocols are broken after major updates. I recommend that you take these into consideration. It is a widely used device in our country in terms of price and performance. We love Flex :) It would be great if you can also find a solution for Fiat Linea MJ8-MJ6. After writing, the vehicle does not work or connect. When I connected to a Tata MJ8, communication with the ECU was died. It would be great if we could solve these. I almost forgot. Ford sid208-209. After writing the vehicle it doesn't work, you need to write EPROM and those who don't know this are probably the victims
Date of experience: 02 December 2024
Reply from Magicmotorsport
Hello, thank you for your words. Reviews help the entire community grow and will be essential for future purchases or services. See you soon.
Good.
Good.. flex v2 good..
But the company strategy always try to earn more and more.. always new bigger prices day by day :d
Date of experience: 02 December 2024
Reply from Magicmotorsport
Hello, thank you for sharing your feedback on our technical support. Feel free to reach out to us anytime you need assistance
A well deserved 5 stars
A well deserved 5 stars
A great team available all the time so they can fulfill their customers needs. So happy and grateful for dealing with such professional crew. I wish you guys all the best
Date of experience: 28 November 2024
Reply from Magicmotorsport
We appreciate your review of our services. We operate 6 days a week and are dedicated to supporting both our current and future clients.
Verified
Reply from Magicmotorsport
We appreciate your review of our services. We operate 6 days a week and are dedicated to supporting both our current and future clients.
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the support its one of the best!
Date of experience: 05 November 2024
Reply from Magicmotorsport
Hello, thank you for your words. Reviews help the entire community grow and will be essential for future purchases or services. See you soon.
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