Excellent service very helpful phone call and put me at ease with my first accident in over 50 years driving
Karen Murphy thank you so much
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
I had no idea what to expect, but after I had contacted your company, the experience was very positive.
All the individuals involved, were very professional.
The service was excellent.
Simply outstanding service, made a very stressful situation easy. I was guided expertly and empathetically through the whole process. Could not speak highly enough of this group and Jack!
What outstanding service! My car broke down on a Saturday night and within 60 mins the car had been recovered and was on its way to the garage! Professional, helpful service from the whole team. Would highly recommend
Company details
Written by the company
MIS Claims Accident management, serving Northern Ireland & Ireland offer support to individuals involved in Non-Fault Accidents. Our services include 24/7 Helpline, insurance claims management, vehicle recovery & repair, and provision of replacement vehicles. Legal assistance for personal injury claims, loss of earnings and any other uninsured losses. Where possible we direct your claim against the fault insurer so you don’t have to claim through your own insurance . Dedicated customer support provides continuous updates and assistance. MIS Claims streamline the claims process, offering expert guidance, efficient service, ensuring clients experience minimal disruption and maximum peace of mind.
Contact info
37 Comber Road, BT16 2AA, Belfast, United Kingdom
- 02890410220
- joanne@misgroup.online
- misclaims.com
Positive experience
I had no idea what to expect, but after I had contacted your company, the experience was very positive.
All the individuals involved, were very professional.
The service was excellent.
Date of experience: 10 November 2024
Excellent service very helpful phone…
Excellent service very helpful phone call and put me at ease with my first accident in over 50 years driving
Karen Murphy thank you so much
Date of experience: 02 December 2024
Simply outstanding service
Simply outstanding service, made a very stressful situation easy. I was guided expertly and empathetically through the whole process. Could not speak highly enough of this group and Jack!
Date of experience: 27 November 2024
Spoke with Sandra
Spoke with Sandra, so unhelpful. I knew from the moment we spoke she would was not going to help. Locked keys in van and was told i am not covered for that despite all the advertising saying otherwise.
Date of experience: 25 November 2024
What outstanding service
What outstanding service! My car broke down on a Saturday night and within 60 mins the car had been recovered and was on its way to the garage! Professional, helpful service from the whole team. Would highly recommend
Date of experience: 23 November 2024
Rita was star of the show
I have to say the professional manner in which my accident this morning was excellent. Everything was simple to do and Rita was more than helpful with her advise. Highly recommended company
Date of experience: 19 November 2024
Rita Lin very helpful
Date of experience: 11 November 2024
I want to acknowledge Robson Rutherford…
I want to acknowledge Robson Rutherford , who supported me in the time of my accident and helped me by giving the options that I could do. What touched me is that this morning he followed up with a courtesy call and answer my questions that I sent him via email. Thank you Robson. I hope your boss will see this review. You are a credit to the company
Date of experience: 13 September 2024
Extremely helpful & understanding 😊
Date of experience: 03 September 2024
Excellent help!
Ms. Rita Lindsay was wonderful to work with! So courteous, kind and understanding with the patience of a saint as I’m not very tech minded.
She did all she could to help me with such a difficult situation.
Date of experience: 31 July 2024
Rita Lindsay
Rita Lindsay was so lovely to deal with.
She explained everything in full and answered all questions I had.
Date of experience: 20 August 2024
Compassionate service
My customer advisor Rita Lindsay was excellent ant handling my issue. Efficient, compassionate to the situation. Helpful and supportive through the claim.
Date of experience: 05 August 2024
Insurance claim for car accident.
Joel was extremely kind and understanding of my situation.
Nothing was too much trouble and he was very patient when gathering information from me.
Date of experience: 31 July 2024
MIS claims have the best staff
My Advisor, Rita, was most efficient, helpful and friendly when I had cause to contact MIS Claims. She explained the process thoroughly and ensured I understood what the next steps were. I couldn’t have hoped for a better advisor than her. Many thanks.
Date of experience: 31 July 2024
Pleasant Staff
I was on call with Rita Lindsay who was incredibly helpful. She made what could have been a stressful conversation very pleasant and was patient as I provided the details that were required.
Date of experience: 29 July 2024
So so helpful and got everything in…
So so helpful and got everything in motion really quickly! My car had a flat battery and I really needed to get it sorted fast and these guys got to the job almost immediately! Great stuff!
Date of experience: 27 July 2024
Satisfied customer
It is so refreshing to have someone on the phone who genuinely wants to help you and is polite and efficient in solving problems and that is what l got with Karen Murphy so thank you so much.
Date of experience: 26 July 2024
My claims handler Karen was efficient…
My claims handler Karen was efficient and informative.
Date of experience: 26 July 2024
Breakdown
Recently had a breakdown and didn’t know what I was doing, the person who I was dealing with Sarah Daly was very helpful and talked me through the process
Date of experience: 22 July 2024
My agent Joel
My agent Joel, was very helpful, knowledgeable, talked me through the entire process, answered any questions I had and above all was very polite.
I would highly recommend MIS and Joel.
Date of experience: 26 July 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people write reviews about real companies.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.