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REVISED REVIEW. Further to my previous review, MSH went out of their way to assist in terms of customer care and follow up. Promised not to use EVRI again in my orders and credited me with £5 future discount and refunded me for the goods lost. They did all they could in light of poor performance by 3rd party - so a positive shout out.
Below is my first review of a recent order. After about a week the 'next day' delivery arrived. However, to be fair about this, My Smart Home customer service were understanding and on my side; Evri's failure should not reflect on them. MSH followed up shortly after delivery to make sure everything was ok with the product, which it was, and confirmed any future orders of mine would not be through Evri. For these reasons I am changing my rating to 5 stars.
''Unfortunately you used Evri for delivery. Still awaiting parcel and information from them.''
First class company easy to order delivered literally next day. Used this company before and will again.
Quick and helpful service.
Express delivery for all. 60 Day Returns. Where can you go wrong? Technology can often be overwhelming.. But Don't Worry! MY Smart Home Shop is here to assist you in transforming your simple boring home into a Smart Home! As a steadily growing independently owned business, we strive to provide a friendly personal service, tailored to suit to each of our customers’ individual needs. No question is too big or too small as we help guarantee you are successful in converting your home into the smartest on the street. However- please be warned! Once you catch the Smart Home bug its hard to shake! For this reason we offer a range of discounts on bulk purchases, to ensure that achieving an up to date, fully functioning smart home is an affordable option for all! All of our products come with a full warranty, and a 60 day no quibble returns policy so you never have to worry when shopping with us. Smarten Up!
Ivinghoe Business Centre, LU5 5BQ, Dunstable, United Kingdom
REVISED REVIEW. Further to my previous review, MSH went out of their way to assist in terms of customer care and follow up. Promised not to use EVRI again in my orders and credited me with £5 future discount and refunded me for the goods lost. They did all they could in light of poor performance by 3rd party - so a positive shout out.
Date of experience: 31 December 2024
Date of experience: 08 January 2025
First class company easy to order delivered literally next day. Used this company before and will again.
Date of experience: 08 January 2025
Below is my first review of a recent order. After about a week the 'next day' delivery arrived. However, to be fair about this, My Smart Home customer service were understanding and on my side; Evri's failure should not reflect on them. MSH followed up shortly after delivery to make sure everything was ok with the product, which it was, and confirmed any future orders of mine would not be through Evri. For these reasons I am changing my rating to 5 stars.
''Unfortunately you used Evri for delivery. Still awaiting parcel and information from them.''
Date of experience: 04 January 2025
Purchased a smart thermostat. Great service, speedy delivery, excellent all round.
Date of experience: 28 December 2024
Order not delivered or picked up by Evri - so much for next day delivery even allowing for Xmas
Date of experience: 31 December 2024
Reply from MY Smart Home Shop
Dear Mr Anderson,
Thank you for your review.
I am glad that we managed to resolve your concern and you have since left us another 5 star review.
We hope to see you again soon!
Excellent service, great price, quick delivery.
Date of experience: 17 December 2024
Date of experience: 09 December 2024
Was a little skeptical at first to order but I decided to order anyway as the echo show 8 3rd Gen was the cheapest I found it for....brilliant service....kept me updated with my order and it came within days... would highly recommend my smart home shop and I will be ordering again.....thank you
Date of experience: 07 December 2024
Thank you great service will be using you again .
Date of experience: 01 December 2024
Really fantastic customer service - I had a plumber coming over the next morning and they made it so straight forward to upgrade my delivery to before 9am. Everything arrived on time ready for the plumber to install. Very happy, not to mention it was the only place I could find a white nest thermometer that would arrive on time! Thanks very much for help :)
Date of experience: 19 November 2024
The Company were more than interested in the customer, I was informed step by step as to where my order was, Their, customer service were also extremely helpful, I would truly 100% recommend the Compay
Date of experience: 19 November 2024
Had a new ARLO camera but it would not work with my old Netgate hub.
Dan was able to source a new hub and it arrived next day.
Very efficient service.
Date of experience: 12 November 2024
Date of experience: 14 October 2024
Extremely helpful in correcting an error I made when placing my order online
Very quick delivery and all for a very good price
Could not fault the service
Date of experience: 22 October 2024
Great experience. Item was cheaper than on other websites, arrived very quickly and it works brilliantly. I highly recommend
Date of experience: 10 October 2024
Date of experience: 07 September 2024
Arrived quickly as described.
Firestick 4k
Date of experience: 09 September 2024
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