Aney time sir and i am artist and i am good student and bast artist artist is my life of so i want work place halp me sir
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Picture hanging hooks are a marvelous solution; easy to use for all types of wall.
Delivery a bit slower than previously experienced plus the packaging was way too big for the contents!
Poster Store is such an amazing brand ! I love to buy fashionable and cool posters from them! They offer good quality and nice service ! I recommend that company !
Everything was perfect, especially customer service-they have real human being there, not chatbots. I like it and Im going to place next order soon!
Company details
Written by the company
Vous avez des questions sur la commande, le paiement, les délais de livraison ou des questions générales sur Poster Store? Envoyez un e-mail à info@posterstore.fr et vous recevrez une réponse dans les 24 heures. (Du lundi au vendredi de 9h00 à 17h00)
Poster Store
Written by the company
- Qualité supérieure
- Notre collection comporte de magnifiques affiches tendances et de cadres de qualité supérieure. Nous essayons toujours d'offrir des produits de la plus haute qualité, des livraisons rapides et le meilleur service client pour tous nos clients.
- Livraison gratuite
- Livraison gratuite pour les commandes de plus de 49€
- Livraisons rapides
- Nous expédions dans les 3-7 jours ouvrés en France. (Cela peut varier en raison de nombreuses commnandes ou pour cause des retards de la part de la compagnie de transport).
- Murs inspirés de la galerie
- Laissez-vous inspirer par nos belles compositions murales ici chez Poster Store.
Contact info
Aney time sir and i am artist and i am…
Aney time sir and i am artist and i am good student and bast artist artist is my life of so i want work place halp me sir
Date of experience: 28 November 2024
Verified
Reply from Poster Store
Hello,
Thanks for sharing this with us, we are so glad to hear it! If you have any questions or if there is anything else we can help you with, please do not hesitate to get in touch with our Customer Service team.
Terrible Customer Experience!
Order a lovely print along with a frame.
Received an email 5 days later informing me the print is now out of stock BUT they were happy to tell me that the frame would be delivered… empty!!!
There is no contact phone number so I had to write an email telling them the frame was of no use to me without the print. 4 days later I received a response..:
I was told to send it back and I have to pay the shipping fee.
Terrible customer experience- the print was available for me to purchase and took my money but then I received nothing. And now out of pocket to ship an empty frame back.
Would not recommend due to poor customer experience. Can’t comment on print as I never received one.
Date of experience: 06 September 2024
Reply from Poster Store
Hello,
Thank you for your review.
We apologize for the delay in responding. Due to a high volume of orders and emails, our response time is longer than usual.
Our customer service will respond to you as soon as possible.
However, you can find our phone nr. on our website.
/DESENIO
Verified
The print quality is subpar to…
The print quality is subpar to competitors but in saying that this brand is much cheaper than competitors. The smaller prints looked cheap and washed out. The larger prints are ok, however the paper was too thin and the colours muted. The order preparation and delivery took 2weeks in total which I found to be very long. Over all ok for some cheap prints to put up but if you're looking for something of quality I’d give it a miss.
Date of experience: 05 July 2024
Reply from Poster Store
Hello Priya,
We are very sorry to hear that you are not satisfied with the quality of our posters.
We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish.
Furthermore, we apologize for the inconvenience you have faced with our freight partner! This is of course not how we would like our customer's experience to be.
We will forward your feedback to the appropriate department within our company.
Team Poster Store
Perfect posters !!!!!
Poster Store is such an amazing brand ! I love to buy fashionable and cool posters from them! They offer good quality and nice service ! I recommend that company !
Date of experience: 17 May 2024
Reply from Poster Store
Dear Jade,
Thank you for the kind words. We are very happy to hear this!
If you have any questions or if there is anything we can help with, please get in touch with our Customer Service team.
Super site �
Date of experience: 27 April 2024
Reply from Poster Store
Chère Christèle,
Nous vous remercions pour vos compliments. Nous sommes heureux de lire cela ! Si vous avez des questions ou si nous pouvons vous aider, n'hésitez pas à contacter notre Service Client. En vous souhaitant une belle journée!
Verified
Huge delay on delivery
Date of experience: 27 March 2024
Reply from Poster Store
Cher Client,
Merci d'avoir porté ce problème à notre attention.
Nous sommes désolés d'apprendre que vous n'avez jamais reçu votre commande.
Notre service client vous contactera dans les plus brefs délais. De cette façon, nous pourrons examiner cette situation ensemble et, espérons-le, trouver une bonne solution.
Nous vous souhaitons une agréable journée !
Cordialement,
Team Poster Store
Love buying my posters from them
Love buying my posters from them. Honestly they are high quality and changes my space into a beauty. The shipping is fast and it’s very well packaged.
Date of experience: 09 April 2024
Reply from Poster Store
Dear Dachina,
Thank you for the kind words. We are very happy to hear this!
If you have any questions or if there is anything we can help with, please get in touch with our Customer Service team.
Verified
EXCELLENT !
Date of experience: 18 March 2024
Reply from Poster Store
Chère Aude,
Nous vous remercions pour vos compliments. Nous sommes heureux de lire cela ! Si vous avez des questions ou si nous pouvons vous aider, n'hésitez pas à contacter notre Service Client. En vous souhaitant une belle journée!
7 useless prints
I ordered 7 prints for a gallery wall and most came with white borders of differing sizes which did not work for my frames and mats and arrived late without explanation. I requested an exchange or return to purchase the larger sizes and requested to either pay receive a refund for the prints upon return and purchase the larger prints with the same discount that I had for the original purchase OR pay the difference between the smaller prints I originally purchased and the larger prints I need. Customer service was terrible and blamed me for not reading the description. Either have the same sized borders, don't have them at all or have them on all prints. Unless you specifically compare border sizes you don't realize they are all different and customer service refused to budge. Quality was decent but the prints were wrapped so tight that the one on the very inside had a crease in it. Save your money and go elsewhere because the happiness guarantee on their site means absolutely nothing. The fact that you can't find me in your system when my name and email here are the same I used to make the purchase on your site is worrisome.i had already contacted support which is why I left the review here. Your support was unwilling to assist.
Date of experience: 23 March 2024
Reply from Poster Store
Hi,
Thank you for bringing this problem to our attention.
We are sorry to hear that your parcel was delayed in transport.
We are also sorry that you are not satisfied with the prints you have ordered. We strive to make our product description as clear as possible and ensure that the printed white border is visible in the product images.
We are sorry that your posters arrived damaged. We are making every effort to provide our customers with products of high quality.
Sadly I can not find any contact information attached to your review. Would you please reach out to our customer service? This will ensure that we can look together at this matter and hopefully find the best solution.
We wish you a lovely day!
Kind regards
Team Poster Store
Verified
Reply from Poster Store
Chère Nathalie,
Nous vous remercions pour vos compliments. Nous sommes heureux de lire cela ! Si vous avez des questions ou si nous pouvons vous aider, n'hésitez pas à contacter notre Service Client. En vous souhaitant une belle journée!
POSTER STORE.
Verified
Très bien ...
Date of experience: 23 January 2024
Reply from Poster Store
Cher Adam,
Nous vous remercions pour vos compliments. Nous sommes heureux de lire cela ! Si vous avez des questions ou si nous pouvons vous aider, n'hésitez pas à contacter notre Service Client. En vous souhaitant une belle journée!
Verified
Poster conforme aux photos au moment…
Poster conforme aux photos au moment de,la commande.
Jolie rendu.
Date of experience: 07 January 2024
Reply from Poster Store
Chère Pamela,
Nous vous remercions pour vos compliments. Nous sommes heureux de lire cela !
Si vous avez des questions ou si nous pouvons vous aider, n'hésitez pas à contacter notre Service Client.
Verified
Très belle affiche conforme au photo je…
Très belle affiche conforme au photo je recommande
Date of experience: 08 December 2023
Verified
Verified
Cadres de travers et finitions…
Cadres de travers et finitions approximatives
Date of experience: 26 November 2023
Reply from Poster Store
Bonjour Dan,
Nous sommes navrés d'apprendre que vous ne soyez pas satisfait par nos cadres. Nous mettons tout en oeuvre pour fournir à nos clients des produits de haute qualité. Nous restons à votre disposition pour toute question et vous souhaitons une bonne journée.
Verified
Produit conforme à la description
Date of experience: 03 November 2023
Reply from Poster Store
Bonjour Danielle,
Nous vous remercions pour vos compliments. Nous sommes heureux de lire cela ! Si vous avez des questions ou si nous pouvons vous aider, n'hésitez pas à contacter notre Service Client. En vous souhaitant une belle journée!
Really disappointed
Really disappointed. Despite repeated efforts to contact regarding a broken frame, I am still awaiting response.
Frame is broken.
Date of experience: 01 November 2023
Reply from Poster Store
Hi Francesca,
Thank you for bringing this issue to our attention.
We are sorry that your frame arrived damaged. We are making every effort to provide our customers with products of high quality.
Sadly I can not find any email connected to the name you provide us in this review. Could you please provide us an order number for us to investigate? We look forward to it to ensure that we can look together at this matter and hopefully find the best solution.
We wish you a lovely day!
/Team Poster Store
Verified
Acheminement un peu long mais conforme…
Acheminement un peu long mais conforme et bien confectionné
Date of experience: 02 November 2023
Reply from Poster Store
Bonjour Cindy,
Nous vous remercions pour vos compliments. Nous sommes heureux de lire cela ! Si vous avez des questions ou si nous pouvons vous aider, n'hésitez pas à contacter notre Service Client. En vous souhaitant une belle journée!
Verified
Everything was perfect
Everything was perfect, especially customer service-they have real human being there, not chatbots. I like it and Im going to place next order soon!
Date of experience: 06 October 2023
Reply from Poster Store
Hi Dagmara!
Thank you so much for your compliments we really appreciate it! It's a real pleasure to read this. Please let us know if you need further assistance with anything we will be glad to help you. Best regards.
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