supply-it battery exploded
I got a battery off supply-it.ie and when I was fixing the phone the battery exploded on me. we had rang up the company and I questioned the product I got. They said they couldn't do anything until I mentioned we will go to a solicitor. they requested pictures. The pictures were sent to them. The company said to send battery back so they could test the battery. the battery is in basically gone as went up in flames this was said to them also. we got told by themselves ''we don't test our batteries'' But on website it says they test everything before it leaves there company.
They have disabled my account now and I cannot get anymore information off these. there not responding to there emails either. I was the victim of the battery exploding not them and my customers phone is also in a bad way over them not testing there parts.
If this is not dealt with in a professional way this will be taken further.
Date of experience: 29 October 2020