My accunt got lock need help to fix it
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I heard about Techcenter from a friend and i'm glad i used their services. My laptop's speaker had a major problem and they connected me with a technician who helped me fix it right from my home office. He patiently worked me through the entire process. Although, i might still need to use them again since my laptop is currently lagging.
I met two wonderful Techs, Anthony and Aaron.
Being an eighty-two year old Grandmother, I need a lot of careful advice and time to follow directions. These men were patient, knowledgeable, and polite. They were quick with solutions and slow to talk to me. This was wonderful.
I now have malware protection and two ways to instantly connect with them. I would like to think I could speak with them again!
Long story, here’s the end, I am extremely grateful to the technician, Garrick at The Tech Center in Danvers!
Yesterday, I broke the charger off in my laptop, Sunday afternoon! I called the Tech Center and spoke with Garrick. He said I could bring the laptop in and he’d see if he could get the broken piece out of the port, he also explained that the port could be unusable afterwards, and he gave me a quote for possible charges. When I got there Garrick had two projects on his docket which had to be completed first, completely understandable, and said to leave the laptop and come back in an hour. When I got back, the laptop was fixed and charging, Garrick went above and beyond on a busy day when he was the only tech on duty, and I’m grateful that he did.
Company details
Written by the company
Tech Center Plus consists of a team of Microsoft Certified Engineers who have many years of experience tackling a wide array of computer issues to a Global Customer Base. Our presence is based largely in the US Canada, UK & Australia. Our primary objective is to ensure your reported problem is handled with utmost diligence while providing an Outstanding Experience.
Contact info
244 Madison Avenue, #1136, 10016, New York, United States
- 1-315-517-1034
- support@techcenterplus.com
- techcenterplus.com
My accunt got lock need help to fix it
My accunt got lock need help to fix it
Date of experience: 25 November 2024
I heard about Techcenter from a friend…
I heard about Techcenter from a friend and i'm glad i used their services. My laptop's speaker had a major problem and they connected me with a technician who helped me fix it right from my home office. He patiently worked me through the entire process. Although, i might still need to use them again since my laptop is currently lagging.
Date of experience: 17 September 2024
Disappointed with services
Date of experience: 05 June 2024
They really know their tech
They really know their tech! I am pretty tech savvy, but they were exceptional and answered all my questions and led me in the right direction.
Date of experience: 30 June 2024
Superb Service
No need to worried about the issues you are facing the all you need to do is just drop your equipment to their outlet
Date of experience: 25 June 2024
Long story
Long story, here’s the end, I am extremely grateful to the technician, Garrick at The Tech Center in Danvers!
Yesterday, I broke the charger off in my laptop, Sunday afternoon! I called the Tech Center and spoke with Garrick. He said I could bring the laptop in and he’d see if he could get the broken piece out of the port, he also explained that the port could be unusable afterwards, and he gave me a quote for possible charges. When I got there Garrick had two projects on his docket which had to be completed first, completely understandable, and said to leave the laptop and come back in an hour. When I got back, the laptop was fixed and charging, Garrick went above and beyond on a busy day when he was the only tech on duty, and I’m grateful that he did.
Date of experience: 23 June 2024
Representatives very smart
Representatives very smart, informative, and very patient. The have always solved our problem!
Date of experience: 24 May 2024
Good experience..
Owen was extremely helpful and seemed knowledgeable. Fixed my speaker problem and ran a diagnostics. However, my laptop still seems to be slower than my husbands, who sits next to me at the desk.
Date of experience: 17 May 2024
You guy were great—thank you so much…
You guy were great—thank you so much for you help!
Date of experience: 08 May 2024
Good Service
Quick response and customer service person kind and polite
Date of experience: 13 May 2024
Alan the technician was very efficient…
Alan the technician was very efficient and helpful. He was very professional and explained the process so that I could underdtand it easily. Well done!
Date of experience: 14 May 2024
Alan was very efficient and solved my…
Alan was very efficient and solved my problem quickly. he was great.
Date of experience: 07 May 2024
Excellent service recommended
Date of experience: 29 April 2024
Would highly recommend TCP for computer issues
Aaron was very professional and patient in solving my connection issues. Would highly recommend Tech Center Plus in solving computer issues.
Date of experience: 29 April 2024
it is alan's patience and endless…
it is alan's patience and endless knowledge
Date of experience: 29 April 2024
the technician knew exactly what the…
the technician knew exactly what the problem was and fix it within 10 minutes. he was very professional and patient with me. great experience.
Date of experience: 26 April 2024
being so knowlegable and helpfull :)
Date of experience: 24 April 2024
Alan is very good at his work and very…
Alan is very good at his work and very nice. I thank him so very much.
Date of experience: 22 April 2024
Top Tier Technician, very Knowledgeable
Owen was a GREAT" HELP. Very knowledgeable, patient, spoke understandable English well,
and very helpful. Best tech, I"ve talked with in your company. Top tier expert.
Date of experience: 19 April 2024
Owen my Computer Tech
Owen my Computer Tech. during my call session on my computer was very helpful, and understanding. He quickly fixed my problem and organized my new computer for me.
Date of experience: 11 April 2024
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