2.6
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Support team is nonexistent. The originator of a payment (the merchant whose site it’s on), doesn’t offer a cancellation, so wayforpay has been charging me every single month for months. I’ve emailed them after the payment email three times and after 3 months nobody has responded.
STAY AWAY FROM THIS COMPANY AND ANY COMPANIES THAT USE IT! THEY COULDN’T USE STRIPE OR SQUARE — SO THEY USED A SHADY COMPANY.
Well they could stop telling lies blaming the UK Banking system I would suggest people Run Away and not Pay
Completely unprofessional the worst customer service from the payment industry I’ve ever come across been going on since weds 22/11/2023 still ongoing and making the company I’m trying to purchase from look bad
In Ukraine wayforpay is the best and usability way for business to receive the payments from its customers via the site. The company has many box solutions for different online businesses, a reliable partner for small and large businesses. The best recommendations! I would also like to note the excellent support
Bad, bad and once again bad. Just avoid using this company.
They have too strict rules. I ordered a device at some eastern European site and they declined my payment because I should provide my id and card photos. Comon guys do you really think customers want such service? Besides I used revolut disposable card, how should I provide that? Why the hell I should send my id to unknown company just to buy something?
Wayforpay payment service is a simple solution for receiving payments on your website. Internet acquiring with 3-D Secure security technology. Payment system for your website
Support team is nonexistent. The originator of a payment (the merchant whose site it’s on), doesn’t offer a cancellation, so wayforpay has been charging me every single month for months. I’ve emailed them after the payment email three times and after 3 months nobody has responded.
STAY AWAY FROM THIS COMPANY AND ANY COMPANIES THAT USE IT! THEY COULDN’T USE STRIPE OR SQUARE — SO THEY USED A SHADY COMPANY.
Date of experience: 08 December 2024
Well they could stop telling lies blaming the UK Banking system I would suggest people Run Away and not Pay
Completely unprofessional the worst customer service from the payment industry I’ve ever come across been going on since weds 22/11/2023 still ongoing and making the company I’m trying to purchase from look bad
Date of experience: 24 November 2023
In Ukraine wayforpay is the best and usability way for business to receive the payments from its customers via the site. The company has many box solutions for different online businesses, a reliable partner for small and large businesses. The best recommendations! I would also like to note the excellent support
Date of experience: 23 September 2023
I have requested some exam books.
I got the first few books to my email, which was not very useful for the purpose.
Then I sent an email asking for the other books. Then I received the rest of the books to my email many (7 hrs) hours later.
Date of experience: 11 November 2022
Reply from Wayforpay
Hello,
We do not sell goods or services, we are a payment service that provides sellers various payment instruments. One of the tools is an online store that the seller has created on our platform.
We are glad that the situation was resolved successfully, but you can always contact the seller. If the seller did not provide a product or service, and the payment was made through the WayForPay payment service, you can always contact our support. The support service works 24/7.
Guys, you are cool. I can create my website on this platform or a donation page. A very functional platform. In addition, I told support about wishes for the functionality and they were partially implemented
Date of experience: 29 August 2022
Reply from Wayforpay
hank you, for taking the time to leave this review!
Very satisfied with wayforpay. Thanks that support explained me everything in details
Date of experience: 17 August 2022
Reply from Wayforpay
Thank you Regina, for taking the time to leave this review!
A very functional platform. They react quickly enough to improvements, you just need to correctly explain why this is for the business. An interesting opportunity for customers to pay in installments.
Date of experience: 12 August 2022
Reply from Wayforpay
Thank you for your feedback
I use it to receive donations. I connected the service in a day, there was a small problem with account activation, questions about documents. But everything was quickly resolved
Date of experience: 05 August 2022
Reply from Wayforpay
Thank you for your feedback.
Good support, which works 24/7. Many settings in the service and useful options
Date of experience: 04 August 2022
Reply from Wayforpay
Thanks for your feedback
I paid for something using this and paid £11.30.
It went though after 10 minutes and all was fine. 3 hours later I get a notification on my banking app saying I spent 400 and something and it was from the same WFP.
But I didn't have 400 in my account so nothing came out. This usually happens when I try to buy something so it doesn't go through. I contacted WFP and they ignored me so I'm taking it up with my bank and not putting any money in that account until I find out why I got that notification.
Date of experience: 17 February 2022
Reply from Wayforpay
Please, contact our support team so that we can find, identify the payment and sort out the situation.
Honest trustworthy company. They refunded the payment promptly back to my card. I will be using their service with no hesitation.
Date of experience: 21 October 2021
Reply from Wayforpay
Thank you for your feedback
These ones authomatically created an account on my name using my personal data, as name, phone number, card data etc - ALL WITHOUT MY CONCERN. They still refusing to remove it.
Date of experience: 17 July 2021
Reply from Wayforpay
If your issue is still not resolved, please contact our support.
They need my id and visa from both sides ? Are you kidding me ? No no no bye bye
Date of experience: 16 July 2021
Reply from Wayforpay
The service checks suspicious payments in order to prevent fraudulent transactions. Due to antifraud system some payments can be send on the verification by our Risk Department.
I tried to make a payment with waytopay. Tried several different cards all did not work They are a stupid scamming company to keep far away from
Date of experience: 13 July 2021
Reply from Wayforpay
When making a payment, you need to make sure that there are enough funds on the card to make a payment, whether the card is open for payments on the Internet, and whether there are established limits for payment on the card. In case of problems when paying through our service, you can always contact the support service 24/7
WayForPay - you are commiting a huge mistake if you think WayForPay is similar to Paypal - this is a company that only makes payments but is in no way responsible for your payment! Different from PAYPAL, they will not defend you against a SCAM or any problems you may face with the seller - so KEEP AWAY and do not accept to pay through them because you are completely UNPROTECTED! AFTER THEIR REPLY, I REPEAT: YOU ARE COMPLETELY UNPROTECTED WITH THIS WayForpay - keep away and safe!
Date of experience: 29 March 2021
Reply from Wayforpay
The WayForPay service provides verification of the seller before activating the account. The service also complies with PCI DSS certification. If you have any problems after the payment with the seller, you can leave a complaint on seller on our website.
This is really strange, I am trying to pay with my virtual card I am sending my id and they reply that they need my real credit card? Why is that I can provide every information but they especially asks for my real card....
Date of experience: 25 November 2020
Reply from Wayforpay
The service checks suspicious payments in order to prevent fraudulent transactions. Due to antifraud system some payments can be send on the verification by our Risk Department.
Very very very bad
I was asked to pay for the product through this system. When I did the payment, they sent me an e-mail asking for my ID photo as well as for credit card photo to provide them with! I have never heard about such a thing using other payment sites. And I still have not got my money back (3 days already). Definitely the worst payment engine I have ever used.
Date of experience: 28 August 2020
Reply from Wayforpay
The service checks suspicious payments in order to prevent fraudulent transactions. Due to antifraud system some payments can be send on the verification by our Risk Department.
Bad, bad and once again bad. Just avoid using this company.
They have too strict rules. I ordered a device at some eastern European site and they declined my payment because I should provide my id and card photos. Comon guys do you really think customers want such service? Besides I used revolut disposable card, how should I provide that? Why the hell I should send my id to unknown company just to buy something?
Date of experience: 13 May 2020
Reply from Wayforpay
The service checks suspicious payments in order to prevent fraudulent transactions. Due to antifraud system some payments can be send on the verification by our Risk Department.
Why this profile is unclaimed? Lot of companies from Eastern Europe do use it from time to time and I would be really dissapointed if they will not see where we are all going with that I would say. So something must need to be done, like poster here says.
Date of experience: 29 February 2020
Reply from Wayforpay
Thank you for your feedback
I do not see or understand why this company have something like what ? 0 reviews anyway. And I do not really see how it's going there. I visit Eastern Europe from time to time and I do not realise how much it could be done here without company like that for website payments.
Date of experience: 21 July 2019
Reply from Wayforpay
Thank you for your feedback
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