123.ie Reviews 1,021

TrustScore 4.5 out of 5

4.4

Insurance Company


Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

It was far way cheaper than my former insurance company. It was very easy for me going on online to buying my insurance policy and uploading my documents too, within 30 minutes everything was done. I couldn’t believe it I will recommend 123.ie to anyone..

Rated 5 out of 5 stars

I have being dealing with 123 for a number of years now and have found their ease of site and their access to staff to talk to when necessary excellent. The prices for insurance are competitive.

Rated 5 out of 5 stars

I can honestly say I find 123 .ie competitive and value for money
I have been a customer now for a lot of years and that's the reason I remained with them , in event of any query I also found the st
aff helpful and understanding of my suitation

Rated 5 out of 5 stars

I had to call the breakdown service. The phone operator was really kind and helpful. The AA breakdown guy arrived really quickly and was also really nice and helpful. My car couldn’t be fixed in situ so a tow truck was organized for the next morning to Kelleher’s Garage, Salthill and they had sourced a part and had the car ready to go by the afternoon.
Amazing service by all concerned.


Company details

  1. #6 of 7 best companies in Insurance Company
  2. #7 of 8 best companies in Auto Insurance Agency
  3. #1 of 1 best companies in Health Insurance Agency
  4. #5 of 6 best companies in Home Insurance Agency
  5. #3 of 5 best companies in Personal Insurance Company
  6. #3 of 3 best companies in Travel Insurance Company

Written by the company

123.ie launched in 2002 as the first company in Ireland offering insurance online. We've grown to become a one-stop-shop for all your insurance needs, offering Home, Car, New Driver, Travel, Health and Life Insurance cover. And, at 123.ie, we’re always trying for better - from improving our website, our products and services, trying to better our customer service, trying to better the insurance category! We don’t always get it right but that doesn’t stop us from striving for better. Customers love our offer of up to 20% off new car insurance policies online but they also tell us they really like our friendly staff, the ease of buying online with us and how nice our Rewards program is too. So, go on, why not give better a try?

Contact info


Rated 5 out of 5 stars
Verified

Brilliant

Brilliant. So polite and helpful

Date of experience: 11 January 2025

123.ie logo

Reply from 123.ie

Morning Ella, this is great to hear. Thank you for taking the time to leave your feedback. -CB

Rated 5 out of 5 stars
Verified

No complaints

I have being dealing with 123 for a number of years now and have found their ease of site and their access to staff to talk to when necessary excellent. The prices for insurance are competitive.

Date of experience: 11 January 2025

123.ie logo

Reply from 123.ie

Hi Sheila, this is great to hear. Thank you for your feedback and loyalty. -CB

Rated 5 out of 5 stars
Verified

Everything explained well and I feeling…

Everything explained well and I feeling my insurance cost was competitive and cover was fully comp.

Date of experience: 10 January 2025

123.ie logo

Reply from 123.ie

Hi Pat, thank you for taking the time to leave your feedback. We are delighted to hear this. -CB

Rated 5 out of 5 stars
Verified

Very helpful person in customer care…

Very helpful person in customer care .Went above and beyond to solve my problem

Date of experience: 06 January 2025

123.ie logo

Reply from 123.ie

Hi James, thank you for your feedback. We appreciate you taking the time to leave this.-CB

Rated 5 out of 5 stars

It was far way cheaper than my former…

It was far way cheaper than my former insurance company. It was very easy for me going on online to buying my insurance policy and uploading my documents too, within 30 minutes everything was done. I couldn’t believe it I will recommend 123.ie to anyone..

Date of experience: 03 January 2025

123.ie logo

Reply from 123.ie

Hi Afisatu, thank you for taking the time to leave your detailed feedback. This is great to hear. -CB

Rated 5 out of 5 stars
Verified

Nice people

Nice people, great service, brilliant quote.

Date of experience: 08 January 2025

123.ie logo

Reply from 123.ie

Hi Phillip, we are delighted to hear your positive feedback. -CB

Rated 5 out of 5 stars
Verified

No hassle at renewal

No hassle at renewal, quotes are competitive and breakdown assistance very important if living in a rural area

Date of experience: 08 January 2025

123.ie logo

Reply from 123.ie

Good Morning, great to hear this, thank you for your review. -CB

Rated 5 out of 5 stars
Verified

Good service

competitive price and efficient staff

Date of experience: 08 January 2025

123.ie logo

Reply from 123.ie

Hi John, glad to hear this. Thank you for your feedback. -CB

Rated 5 out of 5 stars
Verified

It was great

It was great

Date of experience: 09 January 2025

123.ie logo

Reply from 123.ie

Hi Maria, we are delighted to hear this. Thank you for the feedback. -CB

Rated 5 out of 5 stars
Verified

Easy communication

Easy communication, so important

Date of experience: 09 January 2025

123.ie logo

Reply from 123.ie

Good morning, great to hear this. Thank you for your feedback. -CB

Rated 5 out of 5 stars
Verified

Happy customer

Been a happy customer for many years. Great service.

Date of experience: 07 January 2025

123.ie logo

Reply from 123.ie

Hi Sean, thank you for taking the time to leave your feedback. Great to hear this. -CB

Rated 1 out of 5 stars
Verified

Have a query about house insurance and…

Have a query about house insurance and all I get is car insurance quote. So annoying

Date of experience: 07 January 2025

123.ie logo

Reply from 123.ie

Good morning, I am sorry to hear this. I have popped you an email, if you would like to respond with your query about home insurance I would be happy to help. -CB

Rated 5 out of 5 stars
Verified

I can honestly say I find 123 .ie…

I can honestly say I find 123 .ie competitive and value for money
I have been a customer now for a lot of years and that's the reason I remained with them , in event of any query I also found the staff helpful and understanding of my suitation

Date of experience: 07 January 2025

123.ie logo

Reply from 123.ie

Hi Michael, thank you for your feedback. We are delighted to hear you are happy with our service. -CB

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people write reviews about real companies.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look