G.SKILL Reviews 7

Products are clearly mis-sold.

RAM isn’t stable at the advertised speed.

And they clearly know this as out the box it’s uses a profile that’s under-clocked by 25%

Date of experience: 11 October 2024

I usually only buy G.Skill RAM modules since they are reliable and have the best optics for a gaming computer. Unfortunately one of my DDR4 sticks from 2021 had some problems with the clock speed, so I opened an RMA with G.Skill. I just had to sent in the kit and got a new kit delivered 2 weeks later. That is one of the easiest RMAs I ever had and proofes me right that I am going to keep on only buying G.Skill RAM in the future. Thanks a lot.

Date of experience: 02 April 2024

I purchased 2x16GB RAM kit (F5-7200J3445G16GX2-TZ5RK) in January 2023, through newegg.com. After several months one of the modules failed and caused my PC to crash/not boot. msi ezdebug code 55, memory not detected.

I followed the G.Skill RMA process to the letter, which was to post the entire memory kit (not just the faulty stick, they want it all) back to Taiwan from the UK.

I tracked the shipment, and followed up with G. Skill by e-mail, who quickly confirmed they had received my RMA, and that the RMA process would take up to 10 business days.

On the 10th business day I e-mailed them asking for a progress update. Total silence, not even an acknowledgment.

A few days later I followed up with another email, this time copied to G.Skill Europe. Again Silence from both the G. Skill RMA department and G.Skill Europe.

So now 14 days into a 10 day process, I am without £300 of memory kit, which is currently in Taiwan, and I seemingly have no prospect of it's return based on the fact that G. Skill are just not responding to any of my requests for a progress update or telling me the outcome of the RMA process.

I don't know what can I do about this, newegg.com have been unsympathetic, I've followed the RMA process to the letter and still been unsuccessful.

Date of experience: 17 November 2023

Warranty replacements are carried out within a reasonable time (2-4 weeks), however, they are only available to end customers.

As a reseller you will have to ship RMA to Taiwan and pay shipping and taxes.

Date of experience: 29 May 2023

I purchased memory kits from G.Skill and they performed within defined specifications. G.Skill's quality control over their memory kits is well and their limited lifetime warranty is reassuring. None of my purchased memory kits have yet to fail so I cannot say for sure how well their customer support is. One of the kits I purchased happened to be Samsung B-die, which was a nice bonus. It handled manual overclocking on Ryzen well. Their power supply units and computer cases are less than ideal, but that is not what they are known for. So far, I am pleased with this company.

Date of experience: 26 June 2022

A complete garbage of ram modules. got 2 ddr5 kit, both 2 fail in short time. after send 1 module to gskill. they simply dont fix saying was damage by user, a damage that is a joke say that to a customer. and again 2 kit fail already, and gskill beside send me back what ive sent. this is a good company? ofcorse the worst of all! go for corsair or another brand because this is 1st time of my life (iam 40) i use computers since cpu 286 and this is MY 1ST TIME i got fail ram. seriously! 1st kit simple stop working XMP, now 2nd module simple stop work!

Date of experience: 02 May 2022