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Garden State Tile Reviews 777

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TrustScore 5 out of 5

4.9

Bathroom Remodeler

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Rated 5 out of 5 stars

When I finished the refurbishment in my house, I understood that I didn't finish the bathroom. I required a rapid solution to this issue as I promised my wife to finish it within a month.
Fortunately, I faced this company and explained them all th details, what do I require and which budget I am ready to zallocate. I provided them with the mockups and they even added some details according to their view. Frankly, they did it perfectly, and their details seem perfect as well. Guess that if there will be a necessity to make a new design of my bathroom, I would certainly apply to them once again.

Rated 5 out of 5 stars

My partner and I had the best experience here working with their representative Carolyn. She spent a lot of time with us picking out the perfect tile. Cannot recommend enough. She was fantastic.

Rated 4 out of 5 stars

GST have great product selection and options for tile and accessories trade w/ delivery options too.
Some of the price sheets are inaccurate and I have had to purchase more product than intended or quoted to my client- unfortunately.
The staff is friendly, and helpful. However,
staffing has had a lot of ongoing turnover challenges which can cause a lot of delays in getting correct information, details, deliveries. Remodeling is always dealing with someone's deadline, so that can be an issue at times.

Rated 5 out of 5 stars

Maria at Garden State tile was extremely helpful in helping create a spectacular master bathroom for us. Anna at Garden State tile was very helpful in helping us pick up the tile during these trying times. We used Garden State tile last year for another bathroom and we used them over twenty years ago for a kitchen and bath renovation. Each time we were very pleased with the tile purchased as well as the service we received.

Company details

  1. Bathroom Remodeler
  2. Architect
  3. Construction Company
  4. Day Spa
  5. Furniture Store
  6. Interior Designer
  7. Kitchen Supply Store
  8. Living Room Furniture Store

Information provided by various external sources

Garden State Tile is built on the idea that people make all the difference. Since 1957, we have proudly served the East Coast and beyond. The service and design expertise we provide have defined our reputation. With over 50 years of tile and stone experience and a long tradition of providing exceptional service, we are here to guide, educate, and consult.

Contact info

Rated 4 out of 5 stars
Invited

Great recommendations

Great recommendations. Open to my ideas. Bonnie was a pleasure to work with. I feel like I made a new friend!

Date of experience: 03 August 2017

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Reply from Garden State Tile

We are confident that you did make a friend! And the pleasure was all ours.....

Rated 5 out of 5 stars
Invited

Happy Results

Our Salesperson, Kaitlin, was very helpful, very knowledgeable and very patient. They had what we wanted. Ordering was easy and the order was available when they said it would be. We were very happy with the product and the service

Date of experience: 03 August 2017

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Reply from Garden State Tile

We thank you for sharing your experience, With so many choices, we are glad you chose Garden State Tile!

Rated 4 out of 5 stars
Invited

Great selection

Great selection. The girls at contractors counter were great. Worked to get items quickly when needed.

Date of experience: 03 August 2017

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Reply from Garden State Tile

Much appreciate the shout out Mike! Hope to see you again soon.

Rated 5 out of 5 stars
Invited

Bought the tile 3 months ago

Bought the tile 3 months ago. But Karen was great. Very knowledgeable.

Date of experience: 03 August 2017

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Reply from Garden State Tile

We agree, Karen is great! Thank you for recognizing it too.

Rated 5 out of 5 stars
Invited

The customer service was exceptional …

The customer service was exceptional and we could not be happier with the product. We have gotten compliments on our kitchen tile floor from many people--including the installer who was impressed and has been laying tile for 30 years.

Date of experience: 03 August 2017

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Reply from Garden State Tile

Thank you for inviting us to be part of your design project. We are extremely happy to learn of your many compliments!

Rated 5 out of 5 stars
Invited

Great customer care

Great customer care. Patient & knowlegible. Fair value.

Date of experience: 03 August 2017

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Reply from Garden State Tile

It gives us great pleasure to serve you and thank you for taking the opportunity to let us know how we are doing!

Rated 5 out of 5 stars
Invited

Great company for selection

Great company for selection, advice and communication. They made a what could have been a confusing and stressful process a very good experience. I highly recommend them.

Date of experience: 03 August 2017

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Reply from Garden State Tile

We really appreciate your recommendation. We know, whether it is new construction or a renovation, it can be a difficult process with so many choices and decisions. We train continually so we can navigate our valued customers through it all!

Rated 5 out of 5 stars
Invited

Lindsay did a great job assisting us …

Lindsay did a great job assisting us through the process and appreciated their amazing showroom! When a mix-up in ordering was discovered, it was quickly identified, addressed, and the appropriate tile provided. We highly recommend Garden State Tile!

Date of experience: 02 August 2017

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Reply from Garden State Tile

We sincerely thank you. Your referral means a great deal to Lindsay and to all of us at Garden State Tile!

Rated 2 out of 5 stars
Invited

Overpriced

Overpriced. If they add you to their "customer list" expect to receive future sales calls pressuring you to buy.

Date of experience: 02 August 2017

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Reply from Garden State Tile

Joseph, thank you for taking the time to express your outlook. We recognize and regret that we did not effectively demonstrate our value proposition which, understandably, led you to this conclusion. We maintain our true worth is found in our commitment to high quality products and more importantly, complete sourcing, design and delivery solutions. Our business model is not to pressure you to buy but rather to continue to follow up to ensure your project moves forward, even if it is not with us!

Rated 5 out of 5 stars
Invited

We loved Garden State Tile

We loved Garden State Tile! They were the only people that took time to ask us what we wanted, listened and then recommended some tiles based on what we told them. It was so easy to order and get the tiles too! They came so quickly and when there was a small mistake they did not hesitate to fix the problem and get us the right thing. Thank you!

Date of experience: 02 August 2017

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Reply from Garden State Tile

Thank you, Laura, for taking the time to let us know about your experience. Our goal is to continually improve our service and eliminate even the smallest of mistakes. Your feedback is so valuable to that endeavor. We are listening!

Rated 5 out of 5 stars
Invited

A wonderful experience

Patience , knowledge, considerate, cordial and informative all wrapped into one. This was Jessica at Gardenstate tile. What a wonderful experience I've had selecting my Tiles.

Date of experience: 26 July 2017

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Reply from Garden State Tile

We could not have said it better. So thrilled for the shout out regarding your experience and your perfect description of Jessica!

Rated 5 out of 5 stars
Invited

I would definitely recommend Garden …

I would definitely recommend Garden State tile to everyone. The service and quality was excellent. Donna was a huge help!

Date of experience: 26 July 2017

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Reply from Garden State Tile

In such a short time, Donna has already made a big difference in our Warminster showroom.
Thank you for noticing!

Rated 5 out of 5 stars
Invited

They were very helpful with the design …

They were very helpful with the design and ordering of the tile. We would definitely use them again. Anna and her team were very responsive.

Date of experience: 25 July 2017

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Reply from Garden State Tile

Thank you for choosing us to be part of the design process. We'd love to see you again!

Rated 5 out of 5 stars
Invited

Big inventory

Big inventory. Many price ranges Professional help in choosing..

Date of experience: 25 July 2017

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Reply from Garden State Tile

Thank you for reviewing us. We truly hope you enjoyed your experience!

Rated 5 out of 5 stars
Invited

The sales staff is excellent

The sales staff is excellent. They have good color and design skills, know their inventory and are extremely helpful.

Date of experience: 25 July 2017

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Reply from Garden State Tile

Thank you Laura! We truly appreciate the feedback.

Rated 5 out of 5 stars
Invited

Our experience with Garden State Tile …

Our experience with Garden State Tile was beyond our expectations. Jessica Ogg at the Walnut Street Showroom was professional, creative and responsive to all of our needs. The coordination with ordering and pickup in Warrington was flawless.

Date of experience: 18 July 2017

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Reply from Garden State Tile

We are so pleased you took the time to let us know. We think Jessica is amazing too!

Rated 5 out of 5 stars
Invited

As a designer

As a designer, it's always great to work with people who care as much about their work as I do mine. Everyone at GST Philly is professional, knowledgeable, and always willing to lend assistance. Often times if I don't have the sample here in our showroom, I ask for help with product for a particular project and they are always willing to help and give great options. Their follow-up is beyond compare. I would say one of the best suppliers that I work with on a daily basis.

Date of experience: 12 July 2017

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Reply from Garden State Tile

A sincere thanks, Marcy, for your review and recognition of the dedication our team in Philadelphia daily demonstrates.
Our commitment to service will always remain paramount in our collaboration with our professional partners in the design community!

Rated 5 out of 5 stars
Invited

Extremely helpful

Extremely helpful! The tile we picked looks beautiful. They have a great selection of tiles in all price ranges. Thank you to Robin for helping us.

Date of experience: 09 July 2017

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Reply from Garden State Tile

We are delighted to have been part of your project!

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