Visit website

Garden State Tile Reviews 777

•
TrustScore 5 out of 5

4.9

Bathroom Remodeler

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

When I finished the refurbishment in my house, I understood that I didn't finish the bathroom. I required a rapid solution to this issue as I promised my wife to finish it within a month.
Fortunately, I faced this company and explained them all th details, what do I require and which budget I am ready to zallocate. I provided them with the mockups and they even added some details according to their view. Frankly, they did it perfectly, and their details seem perfect as well. Guess that if there will be a necessity to make a new design of my bathroom, I would certainly apply to them once again.

Rated 5 out of 5 stars

My partner and I had the best experience here working with their representative Carolyn. She spent a lot of time with us picking out the perfect tile. Cannot recommend enough. She was fantastic.

Rated 4 out of 5 stars

GST have great product selection and options for tile and accessories trade w/ delivery options too.
Some of the price sheets are inaccurate and I have had to purchase more product than intended or quoted to my client- unfortunately.
The staff is friendly, and helpful. However,
staffing has had a lot of ongoing turnover challenges which can cause a lot of delays in getting correct information, details, deliveries. Remodeling is always dealing with someone's deadline, so that can be an issue at times.

Rated 5 out of 5 stars

Maria at Garden State tile was extremely helpful in helping create a spectacular master bathroom for us. Anna at Garden State tile was very helpful in helping us pick up the tile during these trying times. We used Garden State tile last year for another bathroom and we used them over twenty years ago for a kitchen and bath renovation. Each time we were very pleased with the tile purchased as well as the service we received.

Company details

  1. Bathroom Remodeler
  2. Architect
  3. Construction Company
  4. Day Spa
  5. Furniture Store
  6. Interior Designer
  7. Kitchen Supply Store
  8. Living Room Furniture Store

Information provided by various external sources

Garden State Tile is built on the idea that people make all the difference. Since 1957, we have proudly served the East Coast and beyond. The service and design expertise we provide have defined our reputation. With over 50 years of tile and stone experience and a long tradition of providing exceptional service, we are here to guide, educate, and consult.

Contact info

Rated 5 out of 5 stars
Invited

We started our reno just before the…

We started our reno just before the virus impacted the state. The folks at Garden State Tile have been amazingly patient.Our Order is still waiting in their warehouse.
I can't thank you enough.

Date of experience: 08 April 2020

Garden State Tile logo

Reply from Garden State Tile

Thank you for your 5-star review! We're more than happy to accommodate the needs of all of your customers during this challenging time. Stay safe and we'll see you soon!

Rated 5 out of 5 stars
Invited

Excellent customer service

Excellent customer service and friendly staff. Bonnie assisted us patiently to choose the perfect tile for our bathrooms. Love my new tile floors and shower. Will not go anywhere else for tile and definitely go back for tile for my kitchen renovation.

Date of experience: 07 April 2020

Garden State Tile logo

Reply from Garden State Tile

We're so glad you love your new bathroom! Thank you for your review, we can't wait to see you soon for your kitchen renovation!

Rated 3 out of 5 stars
Invited

Not pleased

Not pleased, unable to return a tile that I can not use. GST should be willing to make a cash customer happy.

Date of experience: 07 April 2020

Garden State Tile logo

Reply from Garden State Tile

We are sorry to hear that you were unsatisfied with the service you received. Unfortunately, most of our vendors do not take returns on special order material and in reviewing your order, the material you purchased was a non-stock special order item. Was there something wrong with the product that you were not able to use it after you purchased it? Please reach out to me to discuss in more detail when you have time. My phone # is 732-809-5626 or you can reach me via email @ ciacometta@gstile.com. As our showrooms are currently closed, I am available to try and resolve your issue if possible. Thank you

Rated 5 out of 5 stars
Invited

Very pleasant experience

Very pleasant experience. Dealt with Lindsay; she could not have been more
helpful. Great customer service; product delivered as promised

Date of experience: 07 April 2020

Garden State Tile logo

Reply from Garden State Tile

We're so glad you had such a wonderful experience. Thank you for your 5-star review!

Rated 5 out of 5 stars
Invited

Find Your Perfect Tile Here

Just the right-sized store packed with a quality selection of tile. Maria and Carolyn were very friendly, patient and extremely helpful in helping us to find the perfect tile.

We visited a few tile stores before finding Garden State Tile and it's the only tile store I'd recommend.

Date of experience: 07 April 2020

Garden State Tile logo

Reply from Garden State Tile

Thank you for your review and recommendation! We're so glad you enjoyed our renowned concierge service and were able to find the perfect tile.

Rated 5 out of 5 stars
Invited

Maria is the best and the reason we…

Maria is the best and the reason we keep coming back!

Date of experience: 07 April 2020

Garden State Tile logo

Reply from Garden State Tile

Thank you for your review! We're so happy you've had such a wonderful experience with our Design Sales Consultant. We can't wait to continue creating beautiful spaces with you!

Rated 5 out of 5 stars
Invited

Happy Customer

Excellent servicefrom start to finish. Good communication and follow through. Met all schedules for delivery.

Date of experience: 01 April 2020

Garden State Tile logo

Reply from Garden State Tile

Thank you for your 5-star review! We look forward to working with you again!

Rated 5 out of 5 stars
Invited

Great customer service

Prompt, friendly and helpful answers to questions. Would definitely go here again for tile needs

Date of experience: 01 April 2020

Garden State Tile logo

Reply from Garden State Tile

Thank you for your 5-star review and recommendation!

Rated 5 out of 5 stars
Invited

Bonnie was a great

Bonnie was a great! She helped us to select our tile, and was very patient with us as we mulled over MANY options. We couldn't be happier with the final result.

Date of experience: 31 March 2020

Garden State Tile logo

Reply from Garden State Tile

Thank you for your 5-star review! We're so happy you love the way your project came out.

Rated 5 out of 5 stars
Invited

As a neophyte tile purchaser

As a neophyte tile purchaser, my experience doing business with Garden State Tile could not have been better. My wife & I decided to remodel our master bathroom. I went to the showroom in Center City Philadelphia near where I work. The design sales consultant,Jennifer Kusiak, was wonderful to work with. She was knowledgeable, creative, patient, and witty. After hearing what my objectives and plans were in the remodel, she educated me about the different tile options that were available and made excellent suggestions concerning the tile installation design.
The bathroom turned out great—beyond our expectations. I would not hesitate to recommend Garden State Tile.

Date of experience: 31 March 2020

Garden State Tile logo

Reply from Garden State Tile

Thank you for this incredible review and the very kind words! We take pride in our design sales consultants ability to both create and educate in order to make our customers design dreams come true.

Rated 5 out of 5 stars
Invited

Great designs

I walked in with no appointment. Amanda was great at she was able to put together many options. I walked in with no clearly defined designs and I was pleased with all the designs she created.

Date of experience: 31 March 2020

Garden State Tile logo

Reply from Garden State Tile

Thank you for your 5-star review! We're happy that our knowledgeable design consultants could help you put together a design that you love!

Rated 5 out of 5 stars
Invited

Tonie

Tonie was great to work with - answered all my questions - helped me get the tile I wanted and also addressed an issue with delivery from the tile manufacturer.

Date of experience: 31 March 2020

Garden State Tile logo

Reply from Garden State Tile

Thank you for your review! We're happy to hear you enjoyed our renowned concierge service.

Rated 5 out of 5 stars
Invited

Excellent

Great Selection of tiles. Helpful advice . Excellence from my salesperson, Glen.
Thank you

Date of experience: 31 March 2020

Garden State Tile logo

Reply from Garden State Tile

Thank you for your 5-star review, Annie! We're glad we could be of assistance to you and your project.

Rated 5 out of 5 stars
Invited

A great experience!

GST was the second tile store we went into. At the first store we met asalesman who was was very nice and answered my questions, but I decided to get a second opinion. My tiler recommended Garden State Tile in Dover, NJ. the design consultant at GST gave me an education! She was friendly, informative, and gave me great ideas. Her suggestions were spot on and I felt very comfortable spending the substantial money required to tile my bathroom.

Date of experience: 30 March 2020

Garden State Tile logo

Reply from Garden State Tile

Thank you for your 5-star review! We pride ourselves on being able to provide our customers with everything they need to make an informed, confident decision with their selections.

Rated 5 out of 5 stars
Invited

Very knowledgeable staff

Very knowledgeable staff, greetings with pleasant smiles and never too pushy to make sales to make clients uncomfortable. I am a professional tile installer and send my clients to their wonderfully designed showrooms.

Date of experience: 25 March 2020

Garden State Tile logo

Reply from Garden State Tile

Thank you for your 5-star review and recommendation! We are so glad to hear that we are such a valuable source for you and your clients. We can't wait to continue making beautiful spaces together!

Rated 5 out of 5 stars
Invited

My experience at Garden State Tile was…

My experience at Garden State Tile was wonderful! Carrie Freeman helped me every step of the way. She was always friendly and never seemed bothered when I was indecisive. I would work with her again and will recommend her to others. My bathroom is going to be beautiful! Thank you Carrie!

Date of experience: 25 March 2020

Garden State Tile logo

Reply from Garden State Tile

Thank you for your 5-star review and recommendation! We are so happy you had such a wonderful experience at our showroom. We can't wait to see how your bathroom project turns out!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people write reviews about real companies.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look