JB Prince Company Reviews 3,053

•
TrustScore 4.5 out of 5

4.7

Restaurant


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Rated 5 out of 5 stars

I have been looking for a certain small spatula for quite a while. I broke my husbands’ spatula and felt terrible about it and wanted to replace it. Could not find it anywhere but on a general search it came up on your website. Even the correct color. The delivery was quick and on Christmas morning we both had a good laugh because I finally found it. Thank you!!

Rated 5 out of 5 stars

This was my first order from JP Prince Co. I easily found a specific single item I was searching for, at a competitive price; ordering was a breeze. Shipping was fast, tracking accurate. I will be shopping at JB Prince Co again.

Rated 5 out of 5 stars

I read a very positive review of the Gray Kunz spoons. Apparently, black plastic spoons are bad for our health. I searched online and found them easily -- lots of choices and reasonably priced. The spoons arrived in short order, and they look great! Some are for Christmas gifts, but mostly for me! I may have to get a few more of the extra large sizes!


Company details

  1. Restaurant
  2. Food Products Supplier
  3. Furniture Store
  4. Kitchen Supply Store

Written by the company

JB Prince is a provider of the world's finest chef tools, cutlery and equipment for professionals in the culinary industry. We have only quality products. Shop online or visit our store in New York!

Contact info


Rated 5 out of 5 stars
Verified

Found a hard to find item

I have been looking for a certain small spatula for quite a while. I broke my husbands’ spatula and felt terrible about it and wanted to replace it. Could not find it anywhere but on a general search it came up on your website. Even the correct color. The delivery was quick and on Christmas morning we both had a good laugh because I finally found it. Thank you!!

Date of experience: 13 December 2024

JB Prince Company logo

Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience and able to replace your husbands spatula!

Rated 5 out of 5 stars
Verified

Product came in great time

Product came in great time. Good quality product

Date of experience: 18 December 2024

JB Prince Company logo

Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!

Rated 2 out of 5 stars
Verified

Process to buy gift cards needs to be…

Process to buy gift cards needs to be updated and more automatic.

Date of experience: 17 December 2024

JB Prince Company logo

Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we apologize for any inconvenience. We are working on improving that system as we speak!

Rated 5 out of 5 stars
Verified

It's always a pleasure doing business…

It's always a pleasure doing business with JB Prince.

Date of experience: 16 December 2024

JB Prince Company logo

Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience! We greatly appreciate your patronage!

Rated 5 out of 5 stars
Verified

Quick & Efficient

Really good, fast shipping. One of the spoons came with small stain. Not a big deal but worth pointing out

Date of experience: 16 December 2024

JB Prince Company logo

Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we apologize for any inconvenience and will note your spoon. In the future, please give customer service a call so we make that correct for you!

Rated 1 out of 5 stars
Verified

Im sure the the steel pans will work…

Im sure the the steel pans will work fine but my problem is the unfinished edges… they are so sharp I don’t dare handle them. I would highly suggest a finished safer edge be fabricated for these pans.

Date of experience: 16 December 2024

JB Prince Company logo

Reply from JB Prince Company

Hi Chef, sorry for the inconvenience, please reach out to our customer service for assistance at customerservice@jbprince.com or toll free 800-473-0577. I have made them aware of your feedback and have a few options to help! Thank you.

Rated 5 out of 5 stars
Verified

Great Company and Great Products

Excellent communication!
Fast delivery!
High performance products!

Date of experience: 11 December 2024

JB Prince Company logo

Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!

Rated 5 out of 5 stars
Verified

High quality equipment.

High quality equipment.
Same day shipping. Excellent comunication

Date of experience: 11 December 2024

JB Prince Company logo

Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!

Rated 5 out of 5 stars
Verified

Great customer service that was very…

Great customer service that was very easy to deal with.

Great merchandise!

Date of experience: 04 December 2024

JB Prince Company logo

Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!

Rated 5 out of 5 stars
Verified

I'm pleased

Very punctual. The package had a lot of 😅😅paper in it!

Date of experience: 03 December 2024

JB Prince Company logo

Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience! We just want to make sure your package arrives safe and sound!

Rated 4 out of 5 stars
Verified

Satisfied

Was exactly what my son wanted

Date of experience: 02 December 2024

JB Prince Company logo

Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!

Rated 5 out of 5 stars
Verified

Great resource for cooks

I read a very positive review of the Gray Kunz spoons. Apparently, black plastic spoons are bad for our health. I searched online and found them easily -- lots of choices and reasonably priced. The spoons arrived in short order, and they look great! Some are for Christmas gifts, but mostly for me! I may have to get a few more of the extra large sizes!

Date of experience: 02 December 2024

JB Prince Company logo

Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!

Rated 5 out of 5 stars
Verified

Excellent product selection

Excellent product selection, prompt shipping!

Date of experience: 09 December 2024

JB Prince Company logo

Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!

Rated 5 out of 5 stars
Verified

Quick delivery

Quick delivery, product was packaged well and was as described/pictured on website. JB Prince offers sustainable, well designed products for the kitchen.

Date of experience: 02 December 2024

JB Prince Company logo

Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!

Rated 3 out of 5 stars
Verified

Bought e-gift card

Bought e-gift card. Purchased on Fri evening. Had to wait for it to be emailed - finally received Monday evening. The printable ecard was not very good looking and did not print well. Other companies I purchased ecards from were quicker and had better looking printable card.

Date of experience: 09 December 2024

JB Prince Company logo

Reply from JB Prince Company

Hello Chef, We apologize for any inconvenience this may have caused. We are working on improving our gift card system for more time sensitive situations as well as design! Stay tuned!

Rated 5 out of 5 stars
Verified

Great

Great, easy to use

Date of experience: 06 December 2024

JB Prince Company logo

Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!

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