JB Prince Company Reviews 3,061

•
TrustScore 4.5 out of 5

4.7

Restaurant


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Rated 5 out of 5 stars

I have been looking for a certain small spatula for quite a while. I broke my husbands’ spatula and felt terrible about it and wanted to replace it. Could not find it anywhere but on a general search it came up on your website. Even the correct color. The delivery was quick and on Christmas morning we both had a good laugh because I finally found it. Thank you!!

Rated 4 out of 5 stars

Ordered wrong size knife. Was corrected and purchase completed promptly!
Ordered from them in past and always been satisfied!

Rated 5 out of 5 stars

Even though it came in a day late for Christmas, it was a very nice product to give my son


Company details

  1. Restaurant
  2. Food Products Supplier
  3. Furniture Store
  4. Kitchen Supply Store

Written by the company

JB Prince is a provider of the world's finest chef tools, cutlery and equipment for professionals in the culinary industry. We have only quality products. Shop online or visit our store in New York!

Contact info


Rated 5 out of 5 stars
Verified

Super Spoons - Gary Kuntz

High quality products at fair prices

Date of experience: 02 December 2024

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Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!

Rated 5 out of 5 stars
Verified

great spoon

great spoon
waiting to see what comes next
i think they should have better packaging for the collabs

Date of experience: 20 November 2024

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Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!

Rated 4 out of 5 stars

great service

great service. recommend

Date of experience: 27 November 2024

JB Prince Company logo

Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!

Rated 1 out of 5 stars
Verified

Shipping too expensive for two small…

Shipping too expensive for two small spoons

Date of experience: 19 November 2024

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Reply from JB Prince Company

Hi chef, We understand your frustration. We attempt to offer the most competitive shipping rates both via Fed Ex and UPS carriers and show both for our customers upon checkout. Unfortunately shipping has become costly for businesses and consumers worldwide. We will continue to push for the best rates possible for our customers.

Rated 5 out of 5 stars
Verified

Great quality and customer service

Great quality and customer service! I had an issue with my order and it was resolved within an hour. A new item arrived in just a couple of days. Thank you!

Date of experience: 18 November 2024

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Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!

Rated 5 out of 5 stars

Your product selection is top-notch

Your product selection is top-notch! I love finding unique items.
Impressed����!!

Date of experience: 26 November 2024

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Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience! Keep checking back for new items added regularly! Our new Tilit x GK Spoon collab just dropped and some new titanium tools we just got in as well!

Rated 5 out of 5 stars
Verified

Awesome products!

I love ordering from your company. The products are always excellent and they arrive quickly and safely. Thank you.

Date of experience: 18 November 2024

JB Prince Company logo

Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!

Rated 2 out of 5 stars
Verified

One item missing a part

Order contained all items, but one item was missing a part that drastically hindered the potential use of the item.

Date of experience: 18 November 2024

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Reply from JB Prince Company

Hi Chef! We greatly apologize for any inconvenience this may have caused. I went ahead and forwarded this to my customer service team who I see has issued a refund as per your request at this time. If there is an issue in the future please give us a call Toll Free: 800-473-0577 of Customerservice@jbprince.com for assistance!

Rated 5 out of 5 stars
Verified

Will definitely be ordering again!

High quality stuff. Quick shipping.

Date of experience: 13 November 2024

JB Prince Company logo

Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!

Rated 5 out of 5 stars

Great Costumer Service!

Awesome and kind costumer service!

Date of experience: 15 November 2024

JB Prince Company logo

Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!

Rated 5 out of 5 stars
Verified

A+ seller

Product arrived on time, as advertised. Would do business with again. A+ seller.

Date of experience: 07 November 2024

JB Prince Company logo

Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!

Rated 5 out of 5 stars
Verified

Consistently Excellent

As always, great selection and quality products offered. Service always top notch as well. My go to for high quality kitchen equipment.

Date of experience: 06 November 2024

JB Prince Company logo

Reply from JB Prince Company

Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!

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