I've been using JM Wholesale for nearly 3 years and find them to be very professional and reliable. The customer service is also good and they seem ready to please. Thanks JM
JM Wholesale Ltd Reviews 1,308
•
4.7
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My phone died whilst going through payment details.
A later e-mail was sent, referencing order number.
Swift response received advising simple order payment details.
Delivery was received next day.
Super fast delivery, products fantastic and always make sure you are happy.
Highly recommend this company
Been using JM Wholesale for Drop-Shipping on my website for several months now, at the start i had a few issues and my emails would take a day or 2 to get a response, but when you have customers waiting it adds extra pressure. Now that Jade has stepped in things couldn't be simpler! I know my email's will get replied to quickly, no issue is too big or too small for her. She values her customers and their customers and understands the importance and urgency of the matter. She is a great asset to the company and the Drop-Shipping department! Great job Jade!
Company details
Written by the company
Welcome to JM Wholesale, the UK’s largest wholesaler within the vaping, CBD and smoking sector. With an ever-expanding inventory, we currently sell over 15,000 products, and are pioneering within one of the fastest-growing industries Worldwide! Our comprehensive product range extends beyond CBD and vape items, encompassing a diverse selection of nootropics, supplements, cosmetics, and vegan health foods. We are committed to providing our customers with the widest array of cutting-edge products, ensuring you always have the latest and greatest at your fingertips. Driven by a passion for innovation and a commitment to excellence, we continuously seek ways to enhance our offerings and services. Our dedicated stock control and purchasing team meticulously curates our product selection, guaranteeing that you not only have access to the latest trends but also find the most unique and sought-after items on the market. In line with our philosophy of exceptional customer relations, we now offer a suite of exciting e-commerce solutions, including Drop Shipping, White Label, and Fulfilment services. These tailored solutions are designed to empower retail businesses of all sizes to thrive in the ever-evolving digital landscape. Our team of experienced and enthusiastic customer service representatives is always available to provide you with the expert guidance and support you need to succeed. Join forces with JM Wholesale, the UK's undisputed leader in vaping, CBD, and smoking accessories. Embrace the future of wholesale and elevate your business to new heights.
Contact info
1 Brook Street, , LE8 6LA, Leicester, United Kingdom
- +44 116 273 1706
- sales@jm-wholesale.co.uk
- www.jm-wholesale.co.uk
4.7
Excellent
1K reviews
Replied to 46% of negative reviews
Typically replies within 1 week
Verified
Very Professional & Reliable
I've been using JM Wholesale for nearly 3 years and find them to be very professional and reliable. The customer service is also good and they seem ready to please. Thanks JM
Date of experience: 18 March 2025
Verified
Parcel was for a saturday delivery
Parcel was for a saturday delivery, still hasnt arrived.
Date of experience: 06 March 2025
Reply from JM Wholesale Ltd
Hi Shane, we have reached you to via email concerning this after our investigation with Yodel. We look forward to discussing this further with you and putting this right. Thanks
Verified
Excellent as always
Date of experience: 13 March 2025
Reply from JM Wholesale Ltd
Hi Michael, Thank you so much for the wonderful feedback. We will pass this onto all involved with your account
Verified
Phone died during payment…
My phone died whilst going through payment details.
A later e-mail was sent, referencing order number.
Swift response received advising simple order payment details.
Delivery was received next day.
Date of experience: 12 March 2025
Reply from JM Wholesale Ltd
Hi Dawn, Thank you so much for your lovely comment, we aim to make sure the high expectations we set for ourselves are met everyday :) Thank you again
Verified
Always great service!
Date of experience: 07 March 2025
Reply from JM Wholesale Ltd
Thank you so much for the lovely comment - I will pass this onto all the team involved with your account.
Verified
Super fast delivery
Super fast delivery, products fantastic and always make sure you are happy.
Highly recommend this company
Date of experience: 26 February 2025
Reply from JM Wholesale Ltd
Hi Beverley, thank you so much for the lovely comment! We look forward to seeing you again
Verified
Love this company !
Love this company always got what I need at a great price! Good selection of products and delivery is quick and on time.
Date of experience: 24 February 2025
Reply from JM Wholesale Ltd
Hi Martyn, thank you for the kind words! We are looking forward to seeing you again!
Verified
Very easy to deal with
Very easy to deal with, good prices, very happy customer
Date of experience: 21 February 2025
Reply from JM Wholesale Ltd
Hi Daniel, Thank you so much - its always lovely to read comments such as these. We look forward to your next order!
Verified
Good service
Good service. Products as described and delivered on time.
Date of experience: 12 February 2025
Reply from JM Wholesale Ltd
Good Morning, Thank you so much for the lovely comment, I will pass this onto all the teams involved! We look forward to seeing you again!
Verified
This is my second order first thing is…
This is my second order first thing is service is quick and friendly, they alway go out there way to help if a issue arises and to put anything right, thank you guys
Date of experience: 11 February 2025
Reply from JM Wholesale Ltd
Good Morning Barry, Thank you for your feedback - the tea leaves are made to order which resulted in the slight delay - these have been made and dispatched - Yodel currently have the parcel and this is due for delivery either today or tomorrow. Please accept my apologies if you were not made aware of the tea being made to order. With regards to the BBF dates, please can you let me know which item this relates to? I look forward to getting this resolved! Thanks
Verified
Highly Recommended
Quality Products and excellent service, super-fast delivery received same day as ordered.
Date of experience: 06 February 2025
Reply from JM Wholesale Ltd
Hi Ray, thank you so much for your kind words, I will pass these onto the team! Thanks again
Verified
I would give JM wholesale 10/10…
I would give JM wholesale 10/10 faultless
Date of experience: 30 January 2025
Reply from JM Wholesale Ltd
Good Morning, Thank you so much for your lovely comment! We look forward to dealing with you again!
Verified
10/10
Always got what I need! Customer service is brilliant and super fast delivery �� thank you!
Date of experience: 04 February 2025
Reply from JM Wholesale Ltd
Good Morning Siobhan, It wonderful to hear such feedback like this - I will let the customer service team know. Thank you again!
Verified
10 Star Review
5 Stars Seem Too Low. I'd give 10 If I Could. Perfect Transaction. Well Trained Friendly Staff.
Date of experience: 04 February 2025
Reply from JM Wholesale Ltd
Hi Airren, this is really going to brighten everyone's Monday! Thank you so much for these lovely words! I will pass them onto the team for you. Thank you again
Verified
Good service
Good service, delivery came on time, Quality products
Date of experience: 04 February 2025
Reply from JM Wholesale Ltd
Good Morning Gary, What a wonderful comment to come into on this dreary Monday! Your comments have certainly brightened the day for all of us. Thank you again and we look forward to being able to serve you again.
Verified
Well stocked and good prices
Well stocked and good prices. Always delivery promptly too. A great supplier!
Date of experience: 31 January 2025
Reply from JM Wholesale Ltd
Good Morning Cathy, Thank you much for your kind feedback! We look forward to having the opportunity to serve you again :)
Verified
Excellent customer service and a wide…
Excellent customer service and a wide range of great quality products
Date of experience: 29 January 2025
Reply from JM Wholesale Ltd
Good Morning Joanne, Thank you for your kind words. I will pass this onto the customer service team now
Verified
Reply from JM Wholesale Ltd
Hi Stephen, Thank you so much for the kind words! I will pass this onto the team
Quick delivery
There were minor issues that were addressed quickly and effectively. The products are excellent and delivery was prompt.
Date of experience: 27 January 2025
Reply from JM Wholesale Ltd
Hi Phillip, I am so glad to hear this, I will pass your comments onto the customer service who will be thrilled to hear this!
Verified
I just love how easy it is to deal with…
I just love how easy it is to deal with these guys. Looking forward to doing more business with you
Date of experience: 22 January 2025
Reply from JM Wholesale Ltd
Hi Melanie, it is such a joy to walk into messages just like this on a Monday morning! Thank you so much for the kind words and I we look forward to serving you again!
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