4.8
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Ordered compost and top soil Tuesday. They delivered Wednesday... I didn't think it would come so fast and no one was home... the delivery man was so efficient and made great communication with me... we spoke over the phone and he put the delivery exactly where I asked.
So very happy with the service and exemplary communication.
Great job..
Don't know the man's mane but thanks for everything.
Good price and delivery was excellent and free for my order. Smaller orders you will be charged for but very resonable.
Reliable and Sound-
Bailed me out on short notice after Brooks timber totally screwed me over. Quick delivery, accomodating, and I've only dealt with nice people.
Whenever I order from MD O’Shea’s I have a great experience. It’s always really quick and the deliveries guys have always been so nice and helpful. I love dealing with MD O’Shea.
MD O'Shea & Sons is a builders merchants, DIY superstore and Garden Centre in Ballincollig, Co. Cork and Killarney, Co. Kerry. We supply a huge range of stock in all our departments. Building and Construction, Electrical, Gardening, Paint, Tools and D...
4.8
995 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Good price and delivery was excellent and free for my order. Smaller orders you will be charged for but very resonable.
Date of experience: 26 February 2025
Reply from Md O Sheas
Hi Cory,
Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!
MD O'Shea Online Team
Was good value delivered from Cork to galway in the time agreed.
Date of experience: 25 February 2025
Reply from Md O Sheas
Hi John,
Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!
MD O'Shea Online Team
Ordered compost and top soil Tuesday. They delivered Wednesday... I didn't think it would come so fast and no one was home... the delivery man was so efficient and made great communication with me... we spoke over the phone and he put the delivery exactly where I asked.
So very happy with the service and exemplary communication.
Great job..
Don't know the man's mane but thanks for everything.
Date of experience: 05 March 2025
Reply from Md O Sheas
Hi Barbara,
Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!
MD O'Shea Online Team
Reply from Md O Sheas
Hi Anthony,
Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!
MD O'Shea Online Team
Whenever I order from MD O’Shea’s I have a great experience. It’s always really quick and the deliveries guys have always been so nice and helpful. I love dealing with MD O’Shea.
Date of experience: 25 February 2025
Reply from Md O Sheas
Hi Emer,
Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!
MD O'Shea Online Team
Reliable and Sound-
Bailed me out on short notice after Brooks timber totally screwed me over. Quick delivery, accomodating, and I've only dealt with nice people.
Date of experience: 27 February 2025
Reply from Md O Sheas
Hi Brendan,
Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!
MD O'Shea Online Team
Reply from Md O Sheas
Hi Tatjana,
Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!
MD O'Shea Online Team
Excellent customer service. I had several items delivered to my home and ended up needing to return two of the items. The driver picked up the items and I received reimbursement to my credit card.
Date of experience: 24 February 2025
Reply from Md O Sheas
Hi Brady,
Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!
MD O'Shea Online Team
Reply from Md O Sheas
Hi Joseph,
Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!
MD O'Shea Online Team
Eileen is just fantastic at the counter .was in yesterday as I had to return a purchase as it wasn’t suitable returned and met Eileen she went to the trouble of taking out a different product and explained every aspect .She was a pleasure to deal with . Thank you Eileen .
Date of experience: 25 February 2025
Reply from Md O Sheas
Hi Kathleen,
Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!
MD O'Shea Online Team
Customer service was horrendous.
I rang to ask for an approximate lead time for my order as the email didn’t give any info, it just said we will contact you when it’s in stock, I was told the email was “fairly self explanatory” on the phone. I was calling as I was under time pressure and I just wanted to know if it was going to be days or weeks. I thought it was a fairly typical question to ask, didn’t think it was an over the top request.
I was Never asked for my order number, he didn’t want it when I offered and then put me on hold for a few mins to tell me it would probably be in after a day or 2, which seemed like a guess when he didn’t know my name, order number or what I ordered.
When I eventually was able to go and collect, I received a mail to tell me to proceed to the plumbing yard to pick it up, when I arrived and showed the email, I was given out to for not arriving with a docket and the attendant begrudgingly went to pick out my item.
Will be pretty hesitant in using MD O’Shea’s in future.
Date of experience: 01 February 2025
Reply from Md O Sheas
Dear Brian,
We’re sorry to hear that your experience did not meet your expectations. We strive to give our customers the best experience possible and are extremely disappointed that we couldn't do that on this occasion.
You should have been provided with an approximate lead time for your order as provided by our supplier once you were notified that the item was out of stock. A member of staff should have been in touch with you today to extend our apologies for the response you got.
We sincerely apologize for any inconvenience caused and truly appreciate your understanding. Should you have any further concerns, please don’t hesitate to reach out directly. We would love to see you back at MD O'Sheas again in the near future.
Kind regards,
MD O'Sheas Online Team
Pleasant efficent delivery driver- very helpful. Everything was seamless
Date of experience: 01 February 2025
Reply from Md O Sheas
Hi Orla,
Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!
MD O'Shea Online Team
Reply from Md O Sheas
Hi there,
Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!
MD O'Shea Online Team
Placed my order one and it was delivered early the following morning. Excellent service
Date of experience: 29 January 2025
Reply from Md O Sheas
Hi Aileen,
Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!
MD O'Shea Online Team
Debbie from Killarney store was incredibly helpful.
Date of experience: 01 February 2025
Reply from Md O Sheas
Hi Nora May,
Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!
MD O'Shea Online Team
Speedy delivery and excellent customer service care
Date of experience: 31 January 2025
Reply from Md O Sheas
Hi Janice,
Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!
MD O'Shea Online Team
The items I ordered were delivered quickly and carefully by a helpful friendly driver
Date of experience: 28 January 2025
Reply from Md O Sheas
Hi Donal,
Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!
MD O'Shea Online Team
Reply from Md O Sheas
Hi Patrick,
Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!
MD O'Shea Online Team
Date of experience: 27 January 2025
Reply from Md O Sheas
Hi John,
Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!
MD O'Shea Online Team
Very good service and value for money
Date of experience: 07 January 2025
Reply from Md O Sheas
Hi Marian,
Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!
MD O'Shea Online Team
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