Nicola Godman gave great advice on location and alternative options.
We wanted a stop over in Dubai which we were unable to arrange via a high street travel agent.
Nicola arranged it all on our behalf, within budget, taking all the stress out of researching it personally
Nicola even managed to negotiate a great upgrade to a luxury hotel at no extra cost.
Thank you so much 😊
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Elliott was fantastic in helping us plan our trip to Bali. His communication was excellent throughout, always quick to respond and happy to adjust the package based on our feedback. He took the time to understand our budget and made sure we got the best possible experience without overspending. His attention to detail planning our trip was outpacing, he tailored the itinerary perfectly, ensuring we are able to make the most of our time there. The whole process felt easy and stress free, couldn’t have asked for a better service. Highly recommend!
Greg Warner from Not Just Travel clearly has a real passion for travel and sharing his personal experiences and expertise in helping others achieve their best holiday. He genuinely cared about every detail and took away all the stress for planning for our holiday. We said what we wanted and he delivered on all levels. The feeling of being looked after didn't end until we arrived home safe and sound. Throughout the trip we experienced an excellent professional service, and we will definitely be contacting him again for our next adventure. Thanks Greg!
Elliott was amazing! I cannot praise him enough. From my first enquiry it took less than 48 hours for him to come back to me with various proposals for our dream 3 destination holiday, all of which were carefully thought out to meet our needs. The booking process was simple and he made sure we had everything in order (travel insurance, visas etc) before the day of departure. Elliott took the stress away, checked us in for our various flights throughout the holiday and even made sure we had little welcome notes and gifts at each destination. It was a holiday of a lifetime and I can’t thank him enough! More than just a travel company, he gives your holiday a personal touch. Thank you so much!
Company details
- Travel Agency
- Airline Ticket Agency
- Cruise Travel Agency
- Holiday Accommodation Service
- Travel Aggregator
- Travel Insurance Company
Written by the company
In a fast-paced world where we all value time off, spending quality time away is one of the most important things to get right. If you value your time, especially your travel time, then booking holidays or special trips with a Personal Travel Consultant might be worth considering. Imagine a personal travel consultant of your own. Someone who has taken the time to understand your needs, and interests. You can search by location on our website to find someone local to you. A personal travel consultant will become an expert on YOU learning what makes you tick, to create the perfect holiday every time. A personal travel consultant will listen to your needs saving you time searching online, give you better and more choices with over 2,000 travel brands at their fingertips. Make your life easier a one-stop-shop for flights, hotels, insurance, attractions, tours, transfers etc. Protect you with ABTA approved holidays this covers your holiday from start to finish. Share their expertise and knowledge to provide creative suggestions. Give you financial flexibility with a direct debit payment option it’s never been easier. Always be on the lookout for extras for you like airport passes, upgrades, freebies etc. If you’re looking for a holiday or for some help to try to rearrange one which hasn’t gone to plan, or you just have a date in mind, our travel consultants are here to help.
Contact info
Basepoint Business Centre, Aviation Business Park, Hurn, , BH23 6NX, Christchurch, United Kingdom
- 01202 978219
- fanatical@notjusttravel.com
- www.notjusttravel.com
Nicola Godman (Absolute legend)
We were dealing with a lovely lady called Nicola Godman. She was so so helpful with information and communicating with us about options and prices. We have booked our long haul flights with her and she has been an absolute legend. We will use her again to book future holidays 💯
Date of experience: 12 January 2025
Nicola Godman, excellent!
Nicola Godman has been nothing short of first class with her help, dedication and commitment to meeting our requirements! Our travel is complicated, but Nicola managed to find an excellent itinerary, at a reasonable cost, but most importantly her communication is excellent, prompt and honest!
Date of experience: 11 January 2025
Best service ever
Always excellent service, very helpful from the time we book to when we return home
Thank you Adrian for always being there for us, we really appreciate the service we receive from you
Date of experience: 12 December 2024
Sarah listened to exactly what we…
Sarah listened to exactly what we wanted from our trip to New York . The hotel was perfect and in the perfect location . Sarah also was so helpful with advice about the flights , baggage and trips . Nothing was too much trouble . Always feel safe booking with Sarah
Date of experience: 18 December 2024
Great experience.
Sarah is so lovely. She listened to what we needed and offered us a range of options. Holiday went without a hitch and she regularly checked that everything was going to plan. We will be using her again.
Date of experience: 27 December 2024
Rachel Tredwell
We’ve just come back from our honeymoon in Thailand, which was brilliantly organised by Rachel Tredwell, and we couldn’t be more thrilled with how everything turned out. Right from the start, she offered fantastic advice on the itinerary, ensuring the perfect mix of cultural exploration and relaxation. Every aspect of the trip was thoughtfully arranged, and she managed to put together an amazing holiday at a great price.
The experience was truly unforgettable. From the buzzing atmosphere of Bangkok to the enchanting jungle camp and the pure luxury of our honeymoon suite at a resort in Khao Lak, it was the perfect blend of adventure and relaxation. Everything went smoothly, from the transfers to the accommodations, and Rachel’s attention to detail really shone through. We’d highly recommend her to anyone looking for a stress-free and beautifully planned trip.
Date of experience: 03 November 2024
Mark sorted all aspects of our bookings…
Mark sorted all aspects of our bookings to Tenerife and kept us informed. Very friendly and professional. Would recommend.
Date of experience: 09 January 2025
We've recently returned from a P&O cruise.…
We've recently returned from a P&Qcruise, after taking advice from zoe harmer and letting her book it for me, I have to say, best holiday yet. 2 adults, a child and a grandma, something for all.
Zoe took away any stress or worry I had about going on a cruise, booking online baffles me with so much choice, using her as my agent meant I could ask advice about a drinks package, did I need towels, was it really dressy, where would our cabins be etc all little niggles.
I could've probably found this out myself eventually but with a quick text to zoe, it was all answered swiftly and professionally.
AND I didn't pay zoe a fee, I paid no more than I would've done online, tour operators pay any fee. Win, win in my opinion.
I will definitely use zoe again and would not hesitate to recommend her to friends. and family.
Date of experience: 14 December 2024
Donna Cody from Not Just Travel made a…
Donna Cody from Not Just Travel made a real difference to how we will in future manage all of our holidays overseas. Donna saved us a huge amount of research time and effort as we advised her of our holiday likes and dislikes. Donna choose the perfect hotel for us in a location perfect for us. The fact is that Donna’s network and experience is much greater than we don’t have. She even followed up with us about building work that was taking place at the hotel and if we needed her help, we assured her that it was not a problem and did not interfere with us. Next and every other time we will be heading to Donna to sort our holiday, well done.
Date of experience: 02 January 2025
Ligia Schuurman went above and beyond
Ligia helped me plan and book my travels through South America. Right from the first call she was engaged and seemed as excited as me to be planning the trip. I gave her some ideas of what I wanted to cover and she came back with recommendations and suggestions that ticked all the boxes. She was eternally patient as we refined the itinerary and got the timing and pricing right. Her tips meant I managed to get more in than I'd hoped for the time and price. The service didn't stop when the trip was booked. Ligia helped me out while I was away - sorting a hotel booking that had got lost and helping me look into changing the route and dates mid trip. As it was such a long trip, she also occaisinally checked in to make sure everything was going to plan. I highly recommend using Ligia to plan your trip. It took a lot of the hassle out of the whole thing and made it all the more enjoyable.
Date of experience: 03 September 2024
We have used Not Just Travel over 4…
We have used Not Just Travel over 4 times now the last was a Cruse in the Canary Islands which they organised right through to checking us in for our return flight. They don’t just book our holiday they keep in contact right the way through out trip until we returned home.
Date of experience: 14 December 2024
Amazing!!!
Having been on so many holidays with Sejal over the years, I knew she would instinctively know exactly what I was looking for in a family trip to Luxor, Egypt. She is brilliant at what she does, she took the stress out of the whole process, liaised with the hotel, facilitated my cousin flying over from Nairobi to meet us and recommended great excursions and activities. Her attention to detail, passion for travel, and vast knowledge makes even the fussiest control freak like me feel at ease, knowing she will be planning my trip with the same care that she would take when planning her own. Thank you so much my dear friend!
Sinal
Date of experience: 26 December 2024
Zoe Harmer - Highly Recommended!
Travel consultant Zoe Harmer was helpful to the utmost degree with our travel plans to the US in December. She helped us plan the route, found the best prices, made suggestions and booked everything we needed. Any changes we made or questions we had leading up to the journey were dealt with promptly (and patiently!) Highly recommended and will definitely use again without hesitation.
Date of experience: 21 December 2024
I'm a seasoned traveller but I have…
I'm a seasoned traveller but I have never used a travel consultant before and Theresa Kelly (Theresa at Not Just Travel Wanderlust) was my first. She was professional at all times. She totally exceeded my expectation. She conducted all the research for my trip after listening to my requirements and looked after me so much leading up to, during and even after the trip - I was totally blown away with the care and attention to detail. She also had contacts locally and was able to give me lots of tips and hints which turned out to be extremely useful. I've been raving about her and Wanderlust to all my colleagues since my trip. Thank you Theresa for making this trip so successful and memorable!
Date of experience: 18 November 2024
Brilliant service from Sarah Gardner
Sarah Gardner, our travel consultant was brilliant. She took our vague brief and put together a perfect holiday for us to Tromsø. She sorted everything and made the whole booking process stress free. She booked a perfect hotel and arranged our itinerary to include the excursions we wanted. Sarah kept in contact and was there if we needed anything. I will definitely be booking out next holiday through Sarah.
Date of experience: 30 December 2024
Magical Norway for New Year’s Eve
Magical Norway for New Year’s Eve, with its mystical snow, sledging, adorable reindeers, husky sledging (and a cuddle with the puppies). New years we had a four course gala dinner and then outside for fireworks….but the night was made by the sight of the aurora. I thought I had seen everything I dreamt off and then in a hot tub, at the side of a fjord in the snow for yet again another sighting of the aurora.
Alison booked everything, sorted everything and went the extra mile to make this the best break ever. Dreams made true!! Thank-you!!
Date of experience: 31 December 2024
Thank you Lewis Jones
Our 4 days in Prague were great. Everything went smoothly and Lewis couldn't have been more helpful. Our hotel, the Botanique, did not have the most attractive surroundings but made up for it once we were inside. It's location was excellent-within walking distance of the centre and the bus, metro and tram stops were nearby (our group included someone with walking difficulties). We couldn't fault the hotel and the staff went out of their way to go the extra mile. The hotel catered very well for those with dietary requirements and we all appreciated the complimentary gluwein on Friday and Saturday night and the fizz for breakfast on Saturday and Sunday. All in all an excellent city break.. Prague is well worth a visit.
Date of experience: 13 December 2024
Not just travel NILI
We booked with NILI for the first time upon recommendation. I am so glad we did. We had the most wonderful holiday in the Maldives. NILI provided us with really sound advice. All of her tips and information was superb, helpful and 100% accurate. I would not hesitate to use not just travel with NILI again. She is a lovely friendly person who puts personal customer service at the heart of her business.
Date of experience: 06 January 2025
Perfect Customer Service.
I have just had a fantastic experience booking our city trip with Not Just Travel, more specifically Sarah Gardner. She managed absolutely everything for us, from airport parking, airport hotel the night before right through to finding us fantastic family accommodation in the perfect spot. She even booked us on the flight so all we needed to do was to turn up! I won't be going to anyone else or even spending the time scouring the internet again, (I did that with this holiday and Sarah still got it cheaper with more things included) I just be getting In touch with Sarah and leaving it with her. Such a great, personal, one to one experience, thank you Sarah.
Date of experience: 20 December 2024
I just wanted to say a huge thank you… to Anne Moseley
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Amazing Service - A Lifesaver!
I can't thank Anne Moseley enough for her incredible help this morning. I was in such a state after noticing changes to my booking that I’d completely missed. Honestly, I could have kicked myself! But Anne came to the rescue, calmly and knowledgeably getting everything back on track. Her professionalism and reassuring voice made all the difference, and I am so grateful for her support. What could have been a disaster turned into a seamless experience thanks to her. Highly recommend!
Date of experience: 06 January 2025
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