Fast shipping but packaging could be better. An extra protective box would be nice for sensitive goods like monitors. Mine came in good condition, though there were some holes in the box.
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
Great electronics shop, with free shipping to Finland. Here, I frequently find the best deals, much better than elsewhere. Also, I had to return an expensive item once, which had shipping damage. It was replaced with a new one, after very smooth communication, so they have your back.
Proshop is now my trusted store because the prices are very competitive and deliveries are always very fast. The stock status has always been up-to-date, and after numerous orders, I haven't had a single problem over the years. Nowadays, the first thing I do is check Proshop's site for the products I need. Keep up the good work, and you can trust that I will continue to order from you, and many of my friends now order from you too!
Great product, great delivery
Company details
Information provided by various external sources
Laaja valikoima, halvat hinnat ja nopea toimitus – Proshopilta löydät aina ajankohtaisimmat tuotteet parhailla hinnoilla.
Contact info
Finland
- www.proshop.fi
Fast shipping but packaging could be…
Fast shipping but packaging could be better. An extra protective box would be nice for sensitive goods like monitors. Mine came in good condition, though there were some holes in the box.
Date of experience: 02 January 2025
Great electronics shop
Great electronics shop, with free shipping to Finland. Here, I frequently find the best deals, much better than elsewhere. Also, I had to return an expensive item once, which had shipping damage. It was replaced with a new one, after very smooth communication, so they have your back.
Date of experience: 12 December 2024
Bought 4 fans and RAM for my new build.
Bought 4 fans and RAM for my new build.
Price for RAM was 244,44 as black friday, after black friday is over price dropped to 239,90???
Date of experience: 11 December 2024
Free and fast shipping
Free and fast shipping. Price was also cheap 67.90e
Date of experience: 09 December 2024
Excellent PC build
Payment and communication went very smooth, the hardware configuration I ordered came correctly assembled, well packaged and in good time, everything seems functioning so far. Would buy again.
Date of experience: 04 December 2024
There is no warning about double…
There is no warning about double taxation when ordering from Aland.
Date of experience: 02 December 2024
Solid delivery
Good price & Solid deliver. estimated deIivery time was about right. Package was a bit broken when I reveived, but the goods were in good condition.
Date of experience: 27 November 2024
Proshop is my trusted store …
Proshop is now my trusted store because the prices are very competitive and deliveries are always very fast. The stock status has always been up-to-date, and after numerous orders, I haven't had a single problem over the years. Nowadays, the first thing I do is check Proshop's site for the products I need. Keep up the good work, and you can trust that I will continue to order from you, and many of my friends now order from you too!
Date of experience: 28 November 2024
Please don't trust this website
Please don't trust this website, I ordered tow items, before I purchased I cheked delivery time, which clearly mentioned it's 2-3 days, after 4 days of ordering my items I decided to track my parcel, and I realized that I will get my order after 19 days !!!!! 19 days only for delivery time?!!!! It was soooo disappointing, I ask them for refund but I even douted to get my money back .
It was my first time purchasing from Proshop and definitely last time.
Date of experience: 24 November 2024
Reply from Proshop
Hello,
thank you for the review.
Could it be that you have misunderstood the information on our page? We have not had the item in stock since September. We tell how many items we have in stock if the we have it and the delivery time is 2-5 days. We are expecting to get the product in stock 4.12. and that you can also see on the product page. You have also got an order information to your email right after ordering that tells the estimated delivery time.
it is not in anyone's interest for us to deliberately provide incorrect information on our website, but of course delays might occur sometimes. And of course you will get your money back, that happens automatically when order is canceled. You can also cancel your order yourself on the customer account.
I hope this clarifies the situation a bit.
Have a nice day.
greetings,
support@proshop.fi
Cheap and FAST!
Cheap and FAST!
Nothing to complaint. Very good deal and service! Only positive vibes.
Date of experience: 22 November 2024
0000
What should I evaluate? I have not received the parcel. Your website says 2-5 days. Now 13 days have passed. The parcel has not arrived.
Date of experience: 10 November 2024
Reply from Proshop
Hello,
and thank you for the review.
We are sorry to hear that you haven't got your parcel. It seems like there is a problem with the delivery. I have created a shipping claim and will contact you to tell how we proceed.
If the parcel doesn't arrive in time, it's always good to contact us, so we can help.
Greeting,
support@proshop.fi
reliable and fast delivery
Date of experience: 30 October 2024
my computer mouse doesn't work and the…
my computer mouse doesn't work and the return policy is described as if I received a defective product, I will owe you the money, not you
Date of experience: 22 October 2024
Reply from Proshop
Hello and thank you for the review.
We are sorry to hear that you have got a faulty product. I´m not sure what you mean by that return policy. You can send the faulty product back to us and we will send you a new one or we make a credit note and you will get the money back.
I hope this clarifies the matter a bit or you can contact us by email or call.
Greeting,
support@proshop.fi
👍 Fast delivery.
Date of experience: 16 October 2024
Good selection, reliable
Site has good selection and plenty of filters to make browsing convenient. Never had problems with delivery either.
Date of experience: 10 September 2024
Wrong Wi-Fi board Type!!!
I ordered a card with an E key, you sent it with an A/E key, it doesn't fit my laptop! I disappointed!
Date of experience: 30 August 2024
Reply from Proshop
Hello and thank you for the feedback.
We are sorry to hear that you have received a wrong product. In these cases is very important to contact the customer support and send pictures of the item so we can start investigating what has gone wrong. I can see that you have already sent the product back to us. Our technical department will handle the case and will make you a credit note.
We are sorry for the inconvenience.
Have a nice day.
Do not buy anything from ProShop
Do not buy anything from ProShop. The Finnish ProShip is just a drop shipping company and products come from Denmark. This means a long delivery time and no physical store to help you. If you really want to have reliabile company just use anything else (Verkkokauppa, Gigantti, Power, Jimms etc). If you have any problems you are screwed. They also charge for return (not like Verkkokauppa, Gigantti, Power, Jimms etc and all the other stores). I will never buy anything from ProShop again (this year I have bought about 2000€ of components from them). Cheaper price from ProShop - no way ever! It's not worth it! You can screw your custemers once and they will remember it forever & spread the word for bad experience. I rather pay more for proper exprerience - this was not it.
Date of experience: 06 September 2024
Reply from Proshop
Unfortunately you have not added your order number, so we can not look into your case to form a more precise reply to your review. I apologize that your experience has not been as expected.
We are a Danish company located in Aarhus and we do have quite fast delivery times. If you ever experience a delay, you can always contact our customer service. We are more than happy to help you :)
You can read more about our return policy on our website, where we explain the terms and conditions.
Please contact us at support@proshop.fi, so we can further assist you.
- support@proshop.fi
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people write reviews about real companies.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.