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I had bought the wrong size bracelet and exchanged it for a large one. Once I sent it back I received an email saying it was going to be an additional $96 even though on the website all sizes were the same price. I contact the support team and they got it all figured out on within a hour on a Sunday evening. Great customer service.
Great variety! There's not one link I don't love in their selection of chains.
My son bought a couple necklaces and charms from this company and they're beautiful and WELL MADE.
I'm a self proclaimed jewelry expert and from seeing the items my son bought from GDL I'd swear they were 100% pure gold so I had to buy some jewelry for myself. Can't wait to receive my necklaces.
Would definitely purchase from GDL in the future.
DO NOT BUY!!! I was so excited to receive my order after reading all the great reviews on this item. I ordered the Cuban Link Chain in Yellow Gold (5 mm), and when I received my order, I was highly disappointed. The chain literally feels and looks like plastic and has no weight to it at all. The yellow gold is also very "yellowish" shiny and cheap-looking. I understand that the prices are reasonable, but I feel as though a chain that was over $140 should at least be of decent quality. I will be returning.
Great website, easy to use. Great products and yall muuhfuckas always send me big discounts and $25 cards with my purchases… AMAZING
Written by the company
The GLD Shop is a Miami-based, International Lifestyle Jewelry Brand, specializing in both Classic, Fully Iced and Customized Chains, Pendants, Bracelets, Watches, and other accessories for both Men and Women. We stand behind our quality and offer a lifetime warranty on all our jewelry products.
Founded in the streets of Pittsburgh in 2015, our Vision has always been to Inspire others to Innovate, Work Hard and Give Back. Today, the brand is popularized by collaborations with the world’s top athletes, entertainers, and music artists, as well as licensing partnerships with the NBA, NFL, MLB NCAA.
We hope that you are or will become part of the GLD Gang by repping the brand. But, no matter, join us in always being the best you can be, enjoying life, and inspiring others to do the same
30 NE 25th St, 33137, Miami, United States
Great website, easy to use. Great products and yall muuhfuckas always send me big discounts and $25 cards with my purchases… AMAZING
Date of experience: 28 January 2025
Date of experience: 28 January 2025
I needed to make an exchange and they were so easy to work with. They responded very quickly and even after carrier issues with the package they continued to be so helpful and easy to work with. 5 stars!
Date of experience: 28 January 2025
I had my eye on the Valentina set for a while I seen the 50% off and I really jumped on it. I had forgot to get my free chain customer support was awesome and helped me quickly.
Date of experience: 28 January 2025
I have been buying jewelry from here since 2019. I have never had a problem with them, and have always highly recommended them to others. The past couple of years I have begun having issues from quality control, their "lifetime warranty," and their customer service. I have bracelets that have had their clasps break within a week of wearing them, rings that turn silver from yellow gold after a month, and more. Last night I ordered a chain and bracelet, immediately realized I ordered the wrong sized chain, and attempted to go cancel the order so I could reorder the correct size. There was no option in the confirmation email to cancel the order. As I type this, the order is still "processing" and has not shipped yet. Last night I chatted support, and they said they sent my inquiry to a live agent. This morning I learned that the order needed to be canceled within 2 hours. Even though I tried to cancel it immediately, I'm SOL. I have to wait for the order to arrive, request return information, pay a shipping/processing fee, ship it, wait for my refund, and THEN I can reorder. By that time whatever sale they have going on currently will not be happening. This is absolutely ridiculous, and y'all should be ashamed of how bad your customer service has gotten recently.
Date of experience: 28 January 2025
DO NOT BUY!!! I was so excited to receive my order after reading all the great reviews on this item. I ordered the Cuban Link Chain in Yellow Gold (5 mm), and when I received my order, I was highly disappointed. The chain literally feels and looks like plastic and has no weight to it at all. The yellow gold is also very "yellowish" shiny and cheap-looking. I understand that the prices are reasonable, but I feel as though a chain that was over $140 should at least be of decent quality. I will be returning.
Date of experience: 26 January 2025
Date of experience: 28 January 2025
I got a college team pendent and free chain for $40 because of GLD’s generous discounts, saving about $120.
Date of experience: 28 January 2025
Super amazing communication and amazing discount!
Date of experience: 28 January 2025
The pendants come out exactly how I thought they were very beautiful pendants. Definitely going to buy more. Put them on and I had a new feeling about myself.
Date of experience: 28 January 2025
I have bought so many necklaces from the shop and I love it they are amazing quality I’m very particular on where I get jewelry from I will and only continue to get my jewelry from here!!!!
Date of experience: 28 January 2025
Deal made it hard to turn down and the chains look great. Website was easy to navigate and payment plan made purchasing easier.
Date of experience: 28 January 2025
Date of experience: 28 January 2025
Amazing wide range of products all of which extremely high quality. Excited to receive my package!
Date of experience: 28 January 2025
We ordered from your company before and got them in the mail fast
Date of experience: 28 January 2025
There should be a timeframe frame for cancellation even if it’s just 30 minutes. It’s ridiculous how fast they’ll take your money as opposed to giving it back.
Date of experience: 28 January 2025
Reply from The GLD Shop
Hello Janean,
Thank you for sharing your feedback. I’m truly sorry for any frustration this has caused and completely understand your concern about the cancellation timeframe. Your feedback is important, and I’ll be reviewing this further to see how we can improve our process.
I’ll follow up with you shortly to address your concerns.
Best regards,
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