Beautiful, great quality jewelry! Iced Palm Tree pendant is my favorite! Easy website to maneuver (if you're old like me!) Anything Snoop Dogg recommends, is good for me! Thanks, Snoop!
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
My first order was perfect. Item arrived earlier than I expected and exactly what it looked like online great quality and a great price. I ordered a chain from a different company. I saw on TikTok. It took me a month to receive an item did not look as it did online. I’ve just placed my second order on GLD and if everything goes the same as my first order, I’ll be ordering all my drip from GLD.
I had bought the wrong size bracelet and exchanged it for a large one. Once I sent it back I received an email saying it was going to be an additional $96 even though on the website all sizes were the same price. I contact the support team and they got it all figured out on within a hour on a Sunday evening. Great customer service.
Everything I see was good. I liked the jewelry. The necklaces were awesome ordering. It was quick and easy, I'm computer illiterate, but I was able to do it by myself and everything work out great, great service.
Company details
About The GLD Shop
Written by the company
Built From The Ground Up!
The GLD Shop is a Miami-based, International Lifestyle Jewelry Brand, specializing in both Classic, Fully Iced and Customized Chains, Pendants, Bracelets, Watches, and other accessories for both Men and Women. We stand behind our quality and offer a lifetime warranty on all our jewelry products.
Founded in the streets of Pittsburgh in 2015, our Vision has always been to Inspire others to Innovate, Work Hard and Give Back. Today, the brand is popularized by collaborations with the world’s top athletes, entertainers, and music artists, as well as licensing partnerships with the NBA, NFL, MLB NCAA.
We hope that you are or will become part of the GLD Gang by repping the brand. But, no matter, join us in always being the best you can be, enjoying life, and inspiring others to do the same
Contact info
30 NE 25th St, 33137, Miami, United States
- support@gld.com
- www.thegldshop.com
Verified
I like the stuff I received but I…
I like the stuff I received but I didn’t get my full order
Date of experience: 29 January 2025
Reply from The GLD Shop
We understand your frustration about the missing items in your order. We strive to ensure all orders are complete and accurate. We're sorry for the inconvenience this has caused.
Verified
My first order was perfect
My first order was perfect. Item arrived earlier than I expected and exactly what it looked like online great quality and a great price. I ordered a chain from a different company. I saw on TikTok. It took me a month to receive an item did not look as it did online. I’ve just placed my second order on GLD and if everything goes the same as my first order, I’ll be ordering all my drip from GLD.
Date of experience: 29 January 2025
Reply from The GLD Shop
We appreciate your kind words about your first order. It's wonderful to hear that you were happy with the quality, price, and delivery speed. We understand that your experience with another company was disappointing. We strive to provide our customers with a positive and reliable experience. We hope your second order with us meets your expectations.
Verified
Reply from The GLD Shop
We appreciate your continued loyalty and support. It's wonderful to hear that you've been a satisfied customer for so long.
Verified
Great items just had some slip ups with…
Great items just had some slip ups with the shipping but overall products are good
Date of experience: 29 January 2025
Reply from The GLD Shop
We appreciate your feedback! We're glad you enjoyed the products, and we're sorry to hear about the shipping hiccups. We're always working to improve our shipping process and ensure a smooth experience for all customers.
Verified
Yeah the product is very good � and My…
Yeah the product is very good � and My matching chain and bracelet straight fire 🔥
Date of experience: 29 January 2025
Reply from The GLD Shop
We're thrilled to hear you're enjoying your purchase! It's fantastic to know you're loving the matching chain and bracelet.
Verified
Purchasing my necklace was easy! Can’t wait to receive it!!
Purchasing
Date of experience: 29 January 2025
Reply from The GLD Shop
Your review is highly appreciated and we hope to see you again soon as part of the GLD family!
Verified
The whole shopping process is easy and…
The whole shopping process is easy and they always have great deals! I love how each piece of jewelry comes individually wrapped
Date of experience: 29 January 2025
Reply from The GLD Shop
Thank you for your kind words! We're so happy to hear that you enjoy the shopping experience and appreciate the deals we offer. We strive to make the process easy and enjoyable for our customers, and we're thrilled that you love the individual wrapping of our jewelry pieces. We appreciate your support and hope you continue to enjoy our products.
Verified
Fab jewelry and caring customer service!
The products are great and the customer service team is even better. I had to make an exchange for a larger sized bracelet and the team was sooooo helpful! They made it a very easy process.
Date of experience: 29 January 2025
Reply from The GLD Shop
Thank you for your kind words! We're thrilled to hear you love our products and that our customer service team was able to make your exchange a smooth and positive experience. We appreciate your feedback and look forward to serving you again in the future.
Verified
Reply from The GLD Shop
We are so happy to hear that you loved your experience! Thank you so much!
Verified
I absolutely love my rope necklace in…
I absolutely love my rope necklace in Yellow Gold! The online experience was simple and the package was delivered in no time!
I would recommend!!
Date of experience: 26 January 2025
Reply from The GLD Shop
Thank you for your kind words! We are delighted to hear you love your rope necklace and had a positive online experience. We strive to provide a seamless and enjoyable shopping journey for all our customers. We appreciate your recommendation and hope you continue to enjoy your beautiful jewelry.
Verified
Purchase review
Easy to navigate website and simple check out process
Date of experience: 29 January 2025
Reply from The GLD Shop
Thank you for your feedback! We're glad to hear that you found our website easy to navigate and that the checkout process was simple. We appreciate your support!
Verified
Best jewelry best price
Got a couple pieces a couple years ago n looks new still highly recommend if you tryna save but look fly def shop with gld
Date of experience: 29 January 2025
Reply from The GLD Shop
Hello Deconte,
Thank you so much for your awesome review! We're thrilled to hear that your pieces are still looking as good as new after all this time. We’re so glad that you’re happy with your purchase and appreciate your recommendation! At GLD, we’re all about helping you look great without breaking the bank.
Thanks for your continued support, and we look forward to serving you again soon!
Best regards,
Verified
Good very easy coupons help a lot…
Good very easy coupons help a lot coupons are the reason I keep ordering
Date of experience: 29 January 2025
Reply from The GLD Shop
Hello Hudson,
Thank you so much for your great review! We’re thrilled to hear that the coupons have made your shopping experience even better. We always aim to offer great deals, and we’re so happy to know that it’s one of the reasons you keep coming back!
We truly appreciate your continued support and look forward to serving you again soon!
Best regards,
Verified
�✨💗🕊�
�✨🕊��✨🕊�✨🕊�✨🕊�
Date of experience: 29 January 2025
Reply from The GLD Shop
Hello Ryan,
Such a beautiful and peaceful message! If there's anything else you'd like to share, we are here for it!
Best regards,
Verified
Reply from The GLD Shop
Hello Michael,
Thank you so much for your fantastic review! We’re so glad to hear that you had an excellent experience with our customer service. We strive to provide the best support, and it’s great to know that we succeeded in making your experience a positive one.
We truly appreciate your feedback and look forward to serving you again soon!
Best regards,
Verified
Reply from The GLD Shop
Hello Reese,
Thank you so much for your amazing review! We’re thrilled to hear that your experience was exceptional. We always aim to deliver the best, and it’s wonderful to know we hit the mark for you.
We truly appreciate your feedback and look forward to assisting you again soon!
Best regards,
Verified
wonderful customer service
wonderful customer service. Fast and Friendly
Date of experience: 29 January 2025
Reply from The GLD Shop
Hello Tracy,
Thank you so much for your kind review! We’re so happy to hear that you had a fast and friendly experience with our customer service. We always strive to provide excellent service, and it’s great to know we met your expectations.
We appreciate your feedback and look forward to serving you again soon!
Best regards,
Verified
Customer Service was very helpful
Customer Service was very helpful and straight to the point. I really appreciated the efforts they went to, to insure I received my package. Loved it !
Date of experience: 20 January 2025
Reply from The GLD Shop
Hello Em,
Thank you so much for your wonderful review! We’re thrilled to hear that our customer service team was able to assist you and ensure that you received your package. We always aim to be efficient and helpful, so it’s great to know that you appreciated our efforts. We're also so glad you loved your purchase!
We truly appreciate your feedback and can’t wait to assist you again in the future.
Best regards,
Verified
Great service
Everything I see was good. I liked the jewelry. The necklaces were awesome ordering. It was quick and easy, I'm computer illiterate, but I was able to do it by myself and everything work out great, great service.
Date of experience: 29 January 2025
Reply from The GLD Shop
Hello Pat,
Thank you so much for your kind review! We’re so happy to hear that you loved the jewelry and had a smooth and easy ordering experience. It’s great to know that even with limited experience, you were able to navigate our site with no issues. We strive to make everything as simple and enjoyable as possible, so your feedback means a lot to us!
We truly appreciate your support and look forward to serving you again soon!
Best regards,
Verified
I did an exchange on a BOGO order and…
I did an exchange on a BOGO order and feel I should have been charged half price for my replacement like my first order.
Date of experience: 29 January 2025
Reply from The GLD Shop
Hello,
I’m truly sorry for the confusion regarding your BOGO exchange. I completely understand your expectation to be charged half price for your replacement, just like your original order. I apologize for any frustration this may have caused.
I’ll follow up shortly to investigate this further and make sure everything is sorted out for you. Thank you for your patience as we work through this.
Best regards,
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people write reviews about real companies.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.