Trustap Reviews 93

We bought a company domain through Trustap, for $35,000. The service was excellent. Like over and above what was needed.

They built trust between both parties buyer and seller despite neither of us having met in person or spoken, purely online interactions. To us it is a large sum of money but we felt comfortable and secure throughout the process.

They then went a step extra upon the request of the seller to have a contract agreement drawn up for the purchase / sale which the trustap team turned around in less than a day. Really thankful for the speed here because you don't want the other side of the transaction to get worried and pulling out.

I won't go anywhere else for future escrow services, they've got a customer for life on the back of my first experience.

Thanks particularly to Ciara our point of contact and to Conor for the initial conversation. See more

I wanted to try them out for my agency, so I created an account. We then did a test transaction which seemed to work at first, but then they deactivated my account…. without any notice or reasoning. I created another one since their support did not cooperate at all, and that one got deactivated as well.

Conclusion is they are not only untrustworthy to buyers as you can see from the other reviews but are completely unreliable to sellers as well. Save the time and nerves.See more

They are very carefully support every my question and request. So far best escrow payment platform.
Make sure you do legit transaction and they will be good for you.

Review from Kieu Nhat, CEO of EazyViral.com
Social Media Services and Social Media Accounts Marketplace

Update 18/12/2024
Trustap still worthy till now for my business. I don't have any problem so far. Still 5 Stars rating for now.
The only small issue is I don't have a payout report dashboard where I can easily track my payout payment, summary...etc.See more

Buyer beware! No complaint button. In their terms of service they say that it's safe because there's a 24 hour complaint period at which anytime you can use the complaint button on their website to hold. I used two different devices and two different web browsers. There is no complaint button. I even downloaded the app. They are going against their own TOS.
Edit 8/2/24 Trustap has harassed me (to change my review) after unlawfully taking money out of my account after not having a complaint button and after their personnel told me that my money wouldn’t be taken out of my account. Bottom line: Don’t trust Trustap.

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