Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Quality product that was easy to order and shipped quickly. This is the second mat I have ordered for my home. These mats are nice looking, hold up well, and appear to be constructed very much like mats I have purchased from popular catalog/online retailers that cost twice as much.
When we first started inquiring about mats for our offices we had no idea of what an overwhelming task that was going to be. All the different pile heights, styles, colors, sizes etc.
Ultimate Mats has made ordering mats truly a great experience. The personal care you receive from staff/ownership to the mats you will receive is top notch.
I was able to order a Waterhog mat in the exact size that I needed. Sandra was great and proactively reached out to let me know timelines, having a real person to communicate to is rare so i really appreciate the outreach! Service was excellent! Will be using ultimate mats for future purchases.
We ordered the WaterHog Fashion Diamond mats. They are great: no sliding, no curling edges and no creasing. We will buy from Ultimate Mats again in the future for our business needs.
Ultimate Mats is a company that is just that: a proud company that carries only the ultimate matting options for any facility, business, or application. We take great pride in our outstanding collection of anti-fatigue mats, entry mats, and logo mats. A very common mistake when it comes to mats is the misuse of a mat for the area it is being used for. For this reason, Ultimate Mats enjoys having the opportunity to educate and guide you while you make your selection for your specific needs and desires for your business. Usually, the premium brands and quality comes with a hefty price, which is where Ultimate Mats stands out from the rest; we have the lowest prices for the best mats around! Our representatives are available and eager to assist you in making the right selection for you and your business.
1311 Monticello Drive, 75078, Prosper
Quality product that was easy to order and shipped quickly. This is the second mat I have ordered for my home. These mats are nice looking, hold up well, and appear to be constructed very much like mats I have purchased from popular catalog/online retailers that cost twice as much.
Date of experience: 17 January 2025
When we first started inquiring about mats for our offices we had no idea of what an overwhelming task that was going to be. All the different pile heights, styles, colors, sizes etc.
Ultimate Mats has made ordering mats truly a great experience. The personal care you receive from staff/ownership to the mats you will receive is top notch.
Date of experience: 13 January 2025
Reply from Ultimate Mats
Thanks for the Great Review! We do our best to help our customers understand the many different options for their floor mats needs.
I was able to order a Waterhog mat in the exact size that I needed. Sandra was great and proactively reached out to let me know timelines, having a real person to communicate to is rare so i really appreciate the outreach! Service was excellent! Will be using ultimate mats for future purchases.
Date of experience: 13 January 2025
Reply from Ultimate Mats
Thanks for the Great Review! Thanks for the kind words for Sandra, She does a great job for us keeping our customers inform on the progress of their orders. Look forward to serving you on your next order.
Communication was excellent.
Product is great.
I would buy from them again.
Date of experience: 10 January 2025
Reply from Ultimate Mats
Thanks for the Great Review. Look forward to your next order.
We ordered the WaterHog Fashion Diamond mats. They are great: no sliding, no curling edges and no creasing. We will buy from Ultimate Mats again in the future for our business needs.
Date of experience: 09 January 2025
Reply from Ultimate Mats
Thanks for the Great Review! All the mats we sell have a rubber backing, so none should slide or crease, and the edges should never curl up or crack. Looking forward to doing business with you again.
Reply from Ultimate Mats
Thanks for The Great review! Glad the Preschool loves the Super Berber Entry Mat,
Great customer service, follow up, and Diane was great.
Date of experience: 30 December 2024
Reply from Ultimate Mats
Thanks for the Great Review! And Thanks for the kind words for Diane, She thrives on providing great customer service.
I started with one Micrloxx mat to see it it cut down on dust and small rocks getting into our house. I’m happy to write that I was very satisfied and ordered two more for entry ways. The rug is thin enough to fit under almost all of our doors. I would highly recommend this product.
Date of experience: 02 December 2024
Reply from Ultimate Mats
Thanks for the Great Review! The MicroLuxx mat is great at trapping dirt and fitting under most doors, even with the thicker carpet.
Easy and quick response from manufacturer. Rug looks great!
Date of experience: 16 December 2024
Reply from Ultimate Mats
Thanks for the great review. Just to be clear, we are a distributor, not a manufacturer.
My husband did not like the carpet I ordered at all. He said it was ugly. However, it was what I wanted to make sure it didn't move when walked upon. It is in my entry way. The sizing wasn't what I thought I was getting either. It was not quite wide or long enough to cover the entire floor. So, I called the owner and explained the situation. He wanted us to be happy with our purchase and told me that the only carpet that could be cut to exact measurements needed was the Berber. He offered to send me samples, which he did. He gave me multiple options to replace or return the one I bought. I received the samples via Fed Ex within a few days. Upon receipt of the samples, it was clear to me that it did not have the "absolute no slip no matter what you do" backing which is the reason I chose the carpet I did. I decided to keep the one purchased as it was all that it was described to be. Once down and we had time to get used to it, even my husband was good with it. Many thanks to Ultimate Mats for thinking about me, the customer first.
Date of experience: 16 December 2024
Reply from Ultimate Mats
Thanks for the Great review. We do our best to make sure you are completely happy with your order from Ultimate Mats.
Everything was great. Nice to phone in and someone anwer right away. Diane is very pleasant to speak with and order was placed and rec’d quickly
Date of experience: 12 December 2024
Reply from Ultimate Mats
Thanks for the Great Review! We're glad we were able to answer your call right away. If we're busy on the other line, please leave a voicemail, and we'll call back ASAP.
The price is reasonable, shipping was done in a timely fashion and I got the product I ordered. Will shop with them again
Date of experience: 18 December 2024
Reply from Ultimate Mats
Thanks for the Great review! Looking froward to working with again.
Excellent products, excellent service, lightning fast shipping, very friendly and helpful folks there! They are all about helping the customer at Ultimate Mats, so buy here with confidence!
Date of experience: 19 December 2024
Reply from Ultimate Mats
Thanks for the great review!
second time buying, wonderful people to work with
Date of experience: 16 December 2024
Reply from Ultimate Mats
Thanks for the great Review and the Second order!
Clear website, terrific product options, easy ordering and quick delivery. Perfect!
Date of experience: 09 December 2024
Reply from Ultimate Mats
Thanks for the great review. We love hearing we are providing Perfect ordering experience for our customers. Thanks again for ordering from Ultimate Mats.
If you are in the market for a customized area rug, you have come to the right place. Ultimate Mats did an impeccable job customizing the mat/rug we had made for the fraternity. Further, whenever I had a question or request, I received personalized attention and support. The quality of the mat/rug is exactly what you would wish for and the colors are perfect! I will definitely order from Ultimate Mat again!! The chapter is so proud of the mat/rug displayed in the foyer of the fraternity! And a huge THANK YOU to David for all of his time and effort!!!
Date of experience: 06 December 2024
Reply from Ultimate Mats
Thanks for the great review. Was my pleasure getting the perfect design and getting the mat there in time for the party.
Reply from Ultimate Mats
Thanks for the great review. Glad we were able to get you the perfect design on the Super Berber Logo mat.
The mats are great quality and arrived in a timely manner. We are very happy with our order and will definitely order from here again!
Date of experience: 02 December 2024
Reply from Ultimate Mats
Thanks for the great review. Look forward to hearing from you again.
Great service and quick processing and delivery. Thank you.
Date of experience: 02 December 2024
Reply from Ultimate Mats
Thanks for the great review. We do our best to get you your order ASAP.
I recently received my new floor mat, and it is beautiful!! It is used on a hardwood floor entering the front of my house. The color Khaki works well with my hardwood floor entrance. The product and service that I received is 5 stars!!! I highly recommend it!!!
Date of experience: 02 December 2024
Reply from Ultimate Mats
Thanks for the great review. Glad the Khaki color went well with your floors.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people write reviews about real companies.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
