Stay away from British Gas
As a new customer (less than 15 days), my journey with British Gas has been a total mess so far. Do not even try to open an account with them. I have been wasting hours on the phone dealing with agents by now. The ongoing situation is unacceptable, shame on British Gas.
Data dell'esperienza: 23 maggio 2022
Risposta di British Gas
Hi Francesco, thanks so much for taking the time to share your journey with us so far. It's disappointing to see it's not been a better experience & we'd love the opportunity to turn this around & get things on track.
So we can find out what the delay is here & get a plan in place, please get in touch over Facebook or Twitter with your details & include #Trustpilot in your message. If you don't have access to do this, you can use the live chat option via the website or app. Thanks, Charlotte
