Personalization QE Manager - Apple Services Engineering
Seattle, Washington, United States
Software and Services
Imagine what we could do together. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there’s no telling what we could accomplish!
The Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. We are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And we do it on a massive scale, meeting Apple’s high standard for quality and excellence, to deliver a huge variety of entertainment in over 35 languages to more than 150 countries.
Description
We are looking for a manager to lead the Personalization Quality Engineering team within Apple Services Engineering. This role will oversee employees who develop quality engineering systems and tests supporting Personalization features for products such as App Store and Apple TV. The team is responsible for qualifying a large number of diverse systems that all operate at massive scale — from server APIs, to live inference services, to data pipelines that generate ML features.
We are looking for an experienced leader with a track record of developing people, processes, and teams. You have a track record of driving quality through tools, systems, and automation, and possess a background in software development and machine learning. You are also a team player, eager to collaborate and establish partnerships with other quality and engineering organizations.
Minimum Qualifications
- Experience leading quality engineering organizations.
- Track record building and operating scalable, effective automation systems.
- Strong technical leadership and keen architecture sense.
- Honed practice of recruiting and developing employees, setting clear direction and goals, and establishing effective teams.
- Experience leading distributed teams across cultures and locations.
- High value for teamwork, collaboration, and driving cross-functional alignment. Comfortable influencing without control.
- Bachelor’s degree in a quantitative field, such as computer science, engineering, or mathematics.
- Strong practice in stakeholder management.
- Ability to drive clarity in the midst of ambiguity.
- Superb communication skills. Ability to convey complicated concepts concisely, and tailor messaging to different audiences.
Key Qualifications
Preferred Qualifications
- Experience planning and leading software release cycles preferred.
- Experience with server-side API testing preferred.
- Machine learning experience preferred.
- Experience with data quality and big data technologies preferred (e.g. Spark, Hadoop, Kafka, Flink).
Education & Experience
Additional Requirements
Pay & Benefits
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.