Platform Demand Planner, Cloud Infrastructure Business Operations
Austin, Texas, United States
Software and Services
Join a team transforming the way Apple plans, strategizes and delivers its cloud infrastructure footprint. We are seeking an experienced Cloud Infrastructure Demand Planner who will be responsible for driving the infrastructure planning process. This is a cross functional and strategic role, where you will be collaborating with services engineering, hardware engineering operations and finance teams.
Description
In this position, we drive the planning process for Apple Services to support Apple’s applications, including customer-facing ones like iCloud, Apple Pay and Media.
You’ll be part of a small team dedicated to building out the Cloud Demand Planning function and work with cross functional business partners to aggregate demand.
In this role, you will:
We own, define and build the entire suite of reporting for infrastructure requirements, which will drive actionable insights on infrastructure planning and product deployment
Propose strategies on how to optimize the planning and delivery of those infrastructure requirements, including buffer assessment, inventory management and liability management
We work with managers and directors to review requirements, schedules and analyses in order to acquire approval for procuring and deploying infrastructure
Manage risks, schedules, and partners to successfully launch infrastructure programs supporting a wide array of Apple services
Build and drive process implementation and outlining requirements for new tool development
Work closely with Infrastructure Software Dev Platform team for ongoing improvements to automate capacity models with intent to reduce reliance on Excel based planning tools
Integrate various capacity planning practices to ensure capacity models used across larger properties leverage comparable methodologies, tools and process flows.
Minimum Qualifications
- 5 years of experience in business planning, operations, supply chain, or related fields
- Strong verbal/written skills with an ability to distill complex ideas into concise, high impact communications
- Experience presenting to senior leadership, up to and including VP level
- Able to manage through ambiguity and respond quickly to new requirements and data in a highly dynamic environment
- Proven cross-functional program management skills with an ability to rapidly develop solid understanding in new areas quickly
- Able to influence in a multi-functional matrix organization
- Self starter mentality with a strong leadership drive
- BA/BS degree in business, operations, finance, engineering, or a related field
Key Qualifications
Preferred Qualifications
- Deep understanding of various cloud architectures (e.g. micro-services vs monolithic) and associated operations models
- Advanced modeling and predictive analytical skills; "Advanced User" of MS Excel with deep understanding of Excel techniques. VBA, Python, SQL, Tableau, or similar data visualization tools
- MBA in related field or equivalent experience
Education & Experience
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.