Interactive Producer, Marcom Japan
Tokyo, Tokyo-to, Japan
Marketing
Marcom is the creatively-led global team that oversees Apple’s consumer facing marketing. We ensure the flawless development and execution of world-class communications across all medias and platforms. Every day, hundreds of millions of Apple customers around the world interact with our products.
We drive the strategy and creative work that provide both new and existing customers with simple, engaging and inspiring marketing experiences!
The Interactive team is looking for an exceptional individual with the perfect blend of technical expertise and project management skills who can deliver high-volume and ever expanding websites and email communications successfully in a rapidly-changing, fast-paced, time-sensitive environment.
Attention to detail and executional creative excellence is key to meet exacting Apple Marketing standards.
Description
• Upgrade the existing production team within external agency teams, including helping on recruiting and training to meet our expectations of the project delivery
• Manage stakeholders and lead projects end to end, including but not limited to Japan and WW reviews and partnership with cross-functional teams
• Partner closely with Data Science team to plan and perform pilots/tests for optimization of customer experience on Apple owned digital platforms
• Lead, and maintain a group of Interactive project managers and external agency teams to deliver localization/origination/optimization projects across our global marketing websites and email communications
• Manage agency team’s budget, deliverable quality, resource allocation and training of project managers
• Prioritize projects and changes effectively in real time and align with partners in Japan and WW teams
• Build strong relationships and effectively collaborate with creative, development, and cross-functional teams within Japan and WW
• Handle risk and resources in real time, and refine the end to end delivery processes and workflows based on feedback, and drive innovation and improvement
• Drive successful execution of new platform rollout to enable production scalability and efficiencies, and resolve local organizational and workflow needs; identifying structural, talent and external agency impacts
Minimum Qualifications
- A Bachelor’s degree or equivalent experience is required
- Business Level proficiency in Japanese and English
- Flexibility to working during non-business hours as needed, to support projects such as global product launches, campaigns, and other business critical requests
- Able to travel abroad
Key Qualifications
Preferred Qualifications
- Excellent written and verbal communicator with great interpersonal, negotiation and presentation skills in Japanese and English
- Demonstrated track record of leadership at a project delivery level: excellent project and time management skills to deliver complex programs with ambiguity in fast paced and changing environments under tight deadlines
- Exceptional relationship-building skills with an ability to collaborate closely with other teams to solve problems and implement programs that achieve core business objectives
- Strategic thinker, comfortable navigating and ensuring alignment with overall business strategy
- Committed to excellence and an outstanding attention to detail
- Solid understanding of end-to-end web technologies
- Hands on experience with large-scale and high-volume corporate digital platforms using enterprise level content management systems
- Knowledge and understanding of data analytics and AI are preferred
- 7+ years of relevant work experience in a leading digital creative agency, in-house marketing communications, or digital marketing department is preferred