Apple Retailは、Appleが提供する最高の製品やサービスが集結する場所です。私たちは専門的スキルを発揮しながら、お客様が大好きなことを追求できるようサポートし、Appleならではのエクスペリエンスを提供します。Appleでは、インクルージョンは全員が果たすべき共通の責任であると考えているため、誰もが帰属意識を持ち、最高の仕事をしたいという意欲が得られるカルチャーを協力して育みます。
テクニカルスペシャリストは、技術的なサポートと熟練したトラブルシューティングをすべてのお客様に提供すると同時に、Appleの製品やサービスに対するワクワク感を生み出します。また、卓越したサービスを提供し、お客様がAppleの製品を最大限に活用できるようにします。
修理オプションとAppleの製品やサービスについてもお客様に説明します。
Apple Retailは、Appleが提供する最高の製品やサービスが集結する場所です。私たちは専門的スキルを発揮しながら、お客様が大好きなことを追求できるようサポートし、Appleならではのエクスペリエンスを提供します。Appleでは、インクルージョンは全員が果たすべき共通の責任であると考えているため、誰もが帰属意識を持ち、最高の仕事をしたいという意欲が得られるカルチャーを協力して育みます。
オペレーションエキスパートは、オペレーション、インベントリーの正確性、プリザベーションに関する業務において卓越した成果を生み、セールスの促進とカスタマーエクスペリエンスの向上に努めます。オペレーション業務に対する深い理解があり、オペレーションに関するタスクをRetailインベントリープロセスに従って正確に実施ができるよう、オペレーションチームのメンタリングを行います。
Apple Retailは、Appleが提供する最高の製品やサービスが集結する場所です。私たちは専門的スキルを発揮しながら、お客様が大好きなことを追求できるようサポートし、Appleならではのエクスペリエンスを提供します。Appleでは、インクルージョンは全員が果たすべき共通の責任であると考えているため、誰もが帰属意識を持ち、最高の仕事をしたいという意欲が得られるカルチャーを協力して育みます。
スペシャリストは、ブランドロイヤルティを構築し、Appleの製品やサービスのオーナーを創出します。そして、ほかに類を見ないカスタマーサービスを販売、提供することに力を尽くします。スペシャリストには好奇心が必要です。お客様のニーズを知るために質問し、お客様の人生を豊かにする製品やサービスを提案します。
この職種では、フルタイム、パートタイム、期間限定のパートタイムなど多様な働き方が可能です。
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