Business Development Manager, Nordics- Apple Wallet, Payments and Commerce
London, England, United Kingdom
Software and Services
The Apple Wallet and Payments Services team is seeking a Business Development Manager to manage partnerships with Nordic markets issuers and other partners within Wallet services. In this role you will be responsible for managing relationships with existing partners as well as helping to drive the adoption of new features and services in collaboration with them. You will work cross functionally with Technical, Product, Operations, Legal and Marketing teams, both within Apple and the ecosystem of partners including Issuers, their Processors and Payment Schemes.
You will be responsible for all aspects of the partner relationship, ranging from day to day management through to new opportunity identification, negotiations, launch execution and process improvement. You will guide complex cross-functional projects and develop the partnerships by combining excellent verbal and written communication skills with strong commercial skills, and an ability to understand and communicate complex technical concepts.
A successful candidate will be someone who has a passion for payments, digital services and the innovation disrupting the Financial Services sector. You will be a naturally curious person who challenges the standard ways of working and is comfortable being able to balance the needs of various internal teams with a strong sense of empathy for partners. You will be a self-motivated, driven individual who thrives in a fast-paced environment, with a high level of integrity and sense of urgency to “make things happen”.
Description
- Establish, develop and grow strong business relationships with Apple Pay Card Issuers and other relevant players in the payment value chain
- Lead all aspects of partner relationships ranging from day to day management through to the introduction of new projects
- For new projects this includes early engagement, business case development, project management involving multiple parties, contractual negotiations and execution
- Drive the implementation of solutions, ensuring all product requirements are completed to the highest standards
- Find opportunities and put in place processes to scale existing and new services through partners
- Monitor performance of services to ensure customers and partners have the best possible experiences and find opportunities for improvements
- Work with Apple Product and Engineering teams to influence product roadmap by demonstrating knowledge gained from the market, partners and customers
- Provide high quality communications to business leaders both within Apple and partners
Frequent European and some international travel is required
Minimum Qualifications
- Experience in forming and developing sophisticated partner relationships, structuring and negotiating business and technical terms to close deals
- Proven track record in assessing business and partner needs, prioritising accordingly - identifying and delivering new business, product and market opportunities with clients
- Strong knowledge of and proven experience in Nordics fintech, payment or banking services sectors
- Knowledge of Nordic mobile contactless and online payments, as well as wallet services landscape
- Excellent verbal and written communication skills, strong analytical skills
- Excellent teamwork and networking skills
- Fluency in English
Key Qualifications
Preferred Qualifications
- Self-driven attitude, with pro-active ways of working and strong ability to own and drive results
- Ability to ramp quickly and to grow and learn from subject matter experts and others in the organization
- Ability to simplify complex topics and explain them clearly and concisely
- Strong attention to detail and comfortable managing multiple ongoing programs with varying priorities, deliverables, and deadlines
- Capability to deal with ambiguity
- Additional verbal and written language skills (Swedish, Danish)
- Degree education in a relevant field desirable but candidates from all education backgrounds are encouraged to apply