Apple is now seeking for an extraordinary Facilities Manager to support the
growing team in Singapore. The Facilities Manager is the culmination of all the skills and resources of a validated facility professional with additional cross-functional administration expertise and exceptional customer experience skills. As a Facilities Manager, you will hold a strong emphasis in running site operations
critical to ensuring consistent delivery and the highest performance levels for Soft & Hard Services. You will have the ability to harmonize with Apple corporate business functions & Customers at all levels and provide multiple structured and/or ad-hoc timely and accurate status reporting.
Description
Responsible for the delivery, management and maintenance services within
Singapore offices including:
- Hands-on provision site Soft & Hard Services
- Collaborating with Apple's LOB, RE&D and their nominated internal/external vendors/partners
- Input to in-GEO OPEX planning and budgets
- Handle RE&D commercial obligations e.g. Lease, Utility & Vendor payments
- Drive consistency in RE&D site services and resources as directed
- Create and sustain Best Practices for the Facility Team
- Run single to multiple, simple to complex Facility initiatives, programs and projects
- Adherence to the use of established protocols, tools & processes
- Follow-up with Apple customers on site services delivery tracking, issues risks and results
- Ensure Vendors compliance with agreed SLA's and KPI’s
- Implement tools, standards, policies, guidelines and processes
- Input on Facility Management improvement programs
- Advising and driving improvement changes in RE&D Facility Management services at the Site level
- Support site OH&S compliance
- Manage office occupancy report and space planning
Minimum Qualifications
- 5+ years in Facility Management or related field
- Degree qualified in related field e.g. Facility Management
- Related experience, including high-end corporate office environment preferred
- Contract/Operations Management experience
Key Qualifications
Preferred Qualifications
- Excellent communication and presentation skills
- Passion for Facility Management and best in class services and deliverables
- Ability to connect with dispersed internal/external teams
- Strong problem-solving and negotiations skills
- Experience with Space Management/Churn Projects
- Effective verbal and written communication skills
- Passionate about Customer Services and end-user experience
- Self starter and capable individual contributor
- Professional Certification - IFMA certification desirable but not required
- Project Management experience an advantage
- Experience managing critical facilities an advantage