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5つ星のうち5の評価

I've used Jetpac several times in North America and their Global pack. I've never encountered an issue (Pixel 7a). I recommended it to a travelling companion who was tired of being stuck with potentially huge data bills from their Canadian carrier. We managed to get it set up with little effort (iPhone) despite neither of us being very familiar with Apples esim nomenclature.
Note: It appears that having the esim active does chew up battery a little quicker than normal (not terrible though) since it is regularly seeking the strongest local carrier when there is a choice in your current travel zone.

5つ星のうち5の評価

I have had not problems with Jetpac every time I've been to India. Highly recommend. Refilling is very easy. When you're low while you're traveling, before it runs out, while having your on your own data through the esim, it is secure for you to pay on the website with your credit card. Jetpac often offers discounts. This has been my first experience of esim use and I haven't had to consider another company.

5つ星のうち1の評価

Completely untrustworthy. eSIM installation does not work out of the box, and needs manual setup a know-how. Customer support is slow, and you constantly need to start over explaining the issue. eSIM settings keeps on reverting back to not functioning setup, causing connection to be lost until manually fixed again. Useless service, terrible support. Do not use.

5つ星のうち4の評価

Used Jetpac for the second time this time in Fort Myers Florida. Successful overall but had some issues with a golf gps app. The app was having difficulty for some reason and it has been flawless when I have used physical sims on previous trips. Luckily the carts had accurate gps units so it wasn’t needed. Worked well for navigation while driving and all other access needs. Will try again on next trip.

企業情報

  1. テレコミュニケーション サービス プロバイダー
  2. トラベル ラウンジ

当該企業による記述

Jetpac was created to solve your roaming problems, period. We aim to get rid of all your woes and replace them with your 100% travel freedom. Data roaming doesn't need to be this hard and we know it. Hence for us, we take pride in absolute convenience and value just for you, fellow Jetpacker. Travel like a boss without having to worry about connectivity or bill shocks again because we've got you covered. Psst, we've also just won Travel Product of the Year 2023 in Asia! So...What exactly is Jetpac? With just 1 eSIM to be used across multiple destinations in 30 days, Jetpac is perfect for that country-hopping trip you've always done (or get started now!). Think Europe, Asia, USA, United Kingdom..and more. All with just 1 eSIM. And to sweeten this up, free lounge access is to die for especially when your flight delays! Here, we provide huge data roaming packs across multiple regions and manage all your services in one app - it's that easy. It's time to Roam the Jetpac way!

連絡先

5つ星のうち5の評価

Used multiple times 👍

I've used Jetpac several times in North America and their Global pack. I've never encountered an issue (Pixel 7a). I recommended it to a travelling companion who was tired of being stuck with potentially huge data bills from their Canadian carrier. We managed to get it set up with little effort (iPhone) despite neither of us being very familiar with Apples esim nomenclature.
Note: It appears that having the esim active does chew up battery a little quicker than normal (not terrible though) since it is regularly seeking the strongest local carrier when there is a choice in your current travel zone.

体験日: 2024年11月26日

5つ星のうち5の評価

Brilliant service

Brilliant service. Had an issue after a week into our trip. Contacted the support team and got a quick response that helped me resolve my problem.

体験日: 2024年12月22日

5つ星のうち5の評価

Great!

First time I used Jetpac was great! I went to Japan and everything worked. Now I used it a second time for my trip to LATAM and I was having trouble in connecting. After trying several time myself I started chatting with them. Super fast! We solved the issue. Thank you so much.

体験日: 2024年12月22日

5つ星のうち5の評価

Highly recommend. Smooth Use

I have had not problems with Jetpac every time I've been to India. Highly recommend. Refilling is very easy. When you're low while you're traveling, before it runs out, while having your on your own data through the esim, it is secure for you to pay on the website with your credit card. Jetpac often offers discounts. This has been my first experience of esim use and I haven't had to consider another company.

体験日: 2024年10月15日

5つ星のうち5の評価

Straight forward again

I've been in Thailand from 21.11. I tried to buy the DTAC 200 Baht/30 days SIM card in Seven Eleven.
This promotion was sold out at many 7eleven.
That's why I had to change to eSim card from Jetpac.
On 25. november I bougth, activated and called during my vacation with this service.
No problems at all with the Jetpac eSim card.
Thanks again for the perfect eSim card service.
Philipp

体験日: 2024年11月25日

5つ星のうち5の評価

Today had a issue of eSim not getting installed

Today had a issue of eSim not getting installed on new device. On reaching to the support via chat, first the support guy Jay asked few questions to confirm the issue, then asked for a screenshot of the issue and then quickly helped to send a new QR code for set up which worked perfectly fine. Since we are travelling tomorrow, getting the issue resolved in quick time was extremely important and that's exactly what happened. Extremely happy with the kind of service Jetpac is providing.

体験日: 2024年12月19日

5つ星のうち1の評価

Completely untrustworthy

Completely untrustworthy. eSIM installation does not work out of the box, and needs manual setup a know-how. Customer support is slow, and you constantly need to start over explaining the issue. eSIM settings keeps on reverting back to not functioning setup, causing connection to be lost until manually fixed again. Useless service, terrible support. Do not use.

体験日: 2024年12月19日

Jetpac Travel eSIM logo

Jetpac Travel eSIM からの回答

Hi there, we are sorry if you feel we haven't met your expectations. It is always our intention to resolve things quickly for our customers. We want to make things right for you, including refunding your payment as necessary, but we would need your details to assist further. Do head to our contact us page via the Jetpac Global App. We look forward to hearing from you soon and we wish you safe travels!

5つ星のうち1の評価

This company is a scammer don't work…

This company is a scammer don't work with this company!!!! 

体験日: 2024年12月12日

Jetpac Travel eSIM logo

Jetpac Travel eSIM からの回答

Hi there. We are sorry if you feel that we haven't met your expectations. We take pride in delivering great service to our customers. With that said, we'd love to be able to check and assist you further. Please head over to our contact us page via the Jetpac Global App, and provide us with more details so we can resolve it promptly. Safe travels!

5つ星のうち5の評価

Bought E-sim for Europe

Bought E-sim for Europe - very cheap, easy to install with excellent instructions and worked well. I had to contact Jetpac to enquire about getting discount and someone got back to me immediately and explained what to do so I rate service as excellent and would recommend.

体験日: 2024年11月23日

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