Kamikoto レビュー 948

TrustScore 5段階評価の4.5

4.5

キッチン用品店


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

These knives are beautiful and appear to be very good quality as well as being scary sharp. How well they'll hold an edge, and how difficult it will be to sharpen them with the unique blade design is where I'll reserve my final review on how much I like them. As of now I'm enjoying them quite a bit.

5つ星のうち1の評価

They don’t do any refunds or exchanges all sales are final.if your product is so good you should stand behind a money back guarantee.i have yet to use the knifes but unfortunately I found out the entire company is a marketing hype and only 50% satisfied with product

5つ星のうち5の評価

Awesome customer service on a replacement for some knives received as a gift. This was extraordinary, Kamikoto cares about their reputation.

5つ星のうち5の評価

Bought a combination set of knives for my daughter in-law. Was so impressed I purchased two sets of steak knives for myself. Incredible quality and razor sharp.


企業情報

  1. キッチン用品店 カテゴリーにある優良企業 1社のうち 1

当該企業による記述

Handcrafted Japanese Ibaraki Steel Knives; known for the Kanpeki Knife Set and the iconic Santoku 7-Inch Chef's Knife. Each blade pays tribute to the centuries-old craft of knifemaking, and is handcrafted with precise attention and care, employing traditional skills handed down by expert knifemakers through the centuries. Kamikoto knives are solemn blades made for a lifetime, crafted for chefs and knife enthusiasts.

連絡先


5つ星のうち5の評価
確認済み

So far so good

These knives are beautiful and appear to be very good quality as well as being scary sharp. How well they'll hold an edge, and how difficult it will be to sharpen them with the unique blade design is where I'll reserve my final review on how much I like them. As of now I'm enjoying them quite a bit.

体験日: 2025年1月15日

5つ星のうち1の評価
確認済み

They don’t do any refunds or exchanges…

They don’t do any refunds or exchanges all sales are final.if your product is so good you should stand behind a money back guarantee.i have yet to use the knifes but unfortunately I found out the entire company is a marketing hype and only 50% satisfied with product

体験日: 2024年12月27日

Kamikoto logo

Kamikoto からの回答

Dear David,

We regret that we let you down with a poor customer experience—it is the exact opposite of what we pride ourselves on.

Upon thorough review of your previous communication with us, we found that your case was mishandled. It is our policy that should a customer find that Kamikoto blades are not a fit for them for any reason, we are committed to offering a refund or an exchange.

Rest assured we take this matter seriously and have improved our processes to make sure our customer support is in line with our policies.

As a token of apology, we have refunded the knife set that you wish to return. Feel free to keep it or give it to someone.

Please do not hesitate to reach out to us again if we can be of any further assistance. It is an honor to serve you.

5つ星のうち5の評価
確認済み

Finally left-handed,!!

First and foremost, allow me to say that I am left handed and as a result of this I have learned to use right-handed tools, because Kakimoto's attention I am able to start relearning my skills Left-handed and to say that it is different is accurate However my thanks to you for providing a set of knives that are very comfortable and natural to use they are slightly heavier than most but are very well balanced with a handle that is larger and well-designed I am very well pleased with this set thank you for your attention to detail, Mike Carter

体験日: 2024年12月16日

5つ星のうち1の評価
確認済み

I ordered a set of 3 knifes for…

I ordered a set of 3 knifes for $300.00. Excited to used it 1st time. I’m so disappointed it..! So poor quality super lightweight and I had hard time to cut a top of pineapple. I want to refund but they only offer 50% purchases price. Not worth my time to package and mail back. I’m going to buy a Dalstrong instead.

体験日: 2024年12月02日

Kamikoto logo

Kamikoto からの回答

Dear Loc Nguyen,

We are disappointed that you have not enjoyed your experience with your knives. We aim for all of our customers to enjoy our knives and due to this we have a return for a full refund policy that we honor with every purchase.

We do however notice that despite no reply to our message and email, from this review that you have accepted the 50% refund as a gesture of goodwill and this has been processed, with an email confirming this.

Please do not hesitate to reach out to us again if we can be of any further assistance.

Kind Regards,

Kamikoto

5つ星のうち5の評価
確認済み

The purchase process was easy and I was…

The purchase process was easy and I was well informed on the delivery process and when to expect them. I was also able to utilize a couple discounts which is always nice. The knives are extremely sharp and not bad looking. I would definitely continue to purchase from them in the future.

体験日: 2024年12月01日

5つ星のうち5の評価
確認済み

AMAZING EXPERIENCE!

Dealing with an overseas company comes with many challenges. This is just not the case with Kamikoto. The item I purchased was delivered very promptly, and the communication from seller to buyer was incredibly attentive. Looking forward to continuing my relationship with this company for subsequent purchases.

体験日: 2024年11月29日

5つ星のうち5の評価
確認済み

Amazing Quality

Once ordered it was shipped in a timely manner and came with a nice wood box. Perfect gift idea for anyone in your life that likes to cook.

体験日: 2024年11月29日

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