Nakano Knives レビュー 144

TrustScore 5段階評価の5

4.8

キッチン用品店


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5つ星のうち5の評価

Ordered 2 knives, one for me and one for my son who is pursuing a career as a chef. My knife did not cut properly and I was awaiting for the arrival of his knife to see if it was like mine. His knife cut like cutting thru butta! I sent an email about how to return my knife without original packing and I received a message saying they would replace my knife and there was no need to return the dull one. Then I got another email saying that they would send a knife Sharpener at no charge, they also helped with tracking my son's order. I believe they went above and beyond to make sure I was happy with my purchases!
I highly recommend them and they always have sales too!

5つ星のうち5の評価

Knives are my dream come true! I had some problems with shipping but the customer support was really very efficient. I highly recommend!

5つ星のうち1の評価

A total scam of a company. Brought me on as a content creator and then completely ignored my commission payouts. Wouldn’t pay or respond!

5つ星のうち5の評価

What did I do? I was an Instagram click bait sucker, BUT….these knives are awesome! I’ve only used them for two weeks but they are incredible! They cut effortlessly, are weighted perfectly, and are beautiful to look at. They actually make cooking much more fun!

I inadvertently had these sent to our old address and their customer service was responsive and very helpful!


企業情報

  1. キッチン用品店
  2. 刃物店

当該企業による記述

Nakano Knives (中野) is a high-quality Japanese kitchen knife brand. Most of our knives are forged in the city of Seki Japan which has a long tradition of Japanese knife making. First founded in 1918 through a long history of Japanese Katana (sword) making, our blacksmith brings generations of sword-smith experience into blending and crafting extremely sharp and durable kitchen knives.

連絡先


5つ星のうち5の評価

Ordered on claims from a you tuber

Ordered 2 knives, one for me and one for my son who is pursuing a career as a chef. My knife did not cut properly and I was awaiting for the arrival of his knife to see if it was like mine. His knife cut like cutting thru butta! I sent an email about how to return my knife without original packing and I received a message saying they would replace my knife and there was no need to return the dull one. Then I got another email saying that they would send a knife Sharpener at no charge, they also helped with tracking my son's order. I believe they went above and beyond to make sure I was happy with my purchases!
I highly recommend them and they always have sales too!

体験日: 2024年1月05日

5つ星のうち1の評価

A total scam of a company

A total scam of a company. Brought me on as a content creator and then completely ignored my commission payouts. Wouldn’t pay or respond!

体験日: 2023年12月08日

Nakano Knives logo

Nakano Knives からの回答

Hi Michelle,
Our sincerest apologies for the slow reply regarding your affiliate account. We have resend the invitation to your dashboard through which you can track everything. Should there be anything else we can help with please contact: asuka@nakano-knives.com

Your experience working with us is extremely important to us. Apologies again for any negative experience caused!

5つ星のうち5の評価

Five star customer service

Five star customer service, they really go above and beyond for their customers and as for the knives?....absolutely amazing!! Incredibly sharp, precise and amazing strong beautiful craftsmanship. I bought one for my husband who is a Chef and it is now his favourite knife! Don't hesitate! I guarantee any knife from this company will take pride of place in your kitchen!

体験日: 2022年12月14日

5つ星のうち5の評価
確認済み

High quality knives!

High quality knives!! I got a set of Nakano knives for my husband for Christmas and he loves them! The company is also great! They set me a free chefs knives for ordering through an influencers Instagram during black Friday

体験日: 2022年11月30日

5つ星のうち5の評価

My son had gotten this knife last year…

My son had gotten this knife last year from his wife and raved about it. I got it for my husband for Christmas this year. I was pleasantly surprised to receive an extra knife in my purchase. We used it for Christmas dinner and it cut the meat like butter. We love it!

体験日: 2022年12月25日

5つ星のうち5の評価

I gave a chef's knife to my son for…

After my review my son and I were contacted by Nakano. They apologized for the email problem, refunded my money and sent my son a new knife which works great. Thank you Nakano for your quick response and care! It is very much appreciated.

体験日: 2022年12月24日

Nakano Knives logo

Nakano Knives からの回答

Dear Ann,

Our sincerest apologies for the undeliverable email. We had a technical issue internally because of which your email might not have been delivered. We looked into this right away and this problem has been solved!

Regarding your issue with your order we always offer a 30 day money back guarantee or we can ship a replacement knife of your choice + a gift for the inconvenience. Please let us know your preference through email: asuka@nakano-knives.com

Apologies again for you having to experience this!

5つ星のうち5の評価

Wonderful Classic Chef’s set

A content creator I follow and trust introduced me to Nakano knives. I reviewed the products and thought I should treat myself to a beautiful and functional new set of knives. I opted to purchase the Classic Chef’s set and a sharpening whetstone. The set includes everything I could need. The knives fit in my hands nicely. I am able to chop, dice, julianne my vegetables like never before.

Customer service immediately reached out to me and thanked me for my purchase. I felt it a nice touch, and knew if I had any questions or issues I could trust they would resolve everything. As an added bonus I was gifted an extra knife!

体験日: 2022年12月10日

5つ星のうち5の評価
確認済み

Great knives

Ordered one knife and got one as a free gift. What a nice surprise. They are well made and sharp. My new go to knives. I would highly recommend these knives and will definitely be purchasing more.

体験日: 2022年11月30日

5つ星のうち5の評価
確認済み

Classic Chef knife and paring knife

I have the classic chef knife and paring knife. The are both very sharp and work excellent! The cut through food so smooth and easy. I would highly recommend! They are also beautiful knives. Customer service is awesome and quick to respond if you have any issues.

体験日: 2022年12月09日

5つ星のうち5の評価
確認済み

Excellent quality

I didn’t realize when I ordered one as a gift I was getting another one free but I am sure glad I did. It’s definitely my favorite knife now. It’s super lightweight and sharp. Definitely recommend this chef knife to anyone who cooks!

体験日: 2022年12月09日

5つ星のうち5の評価
確認済み

Just wow

Wow. Absolutely love this knife. Will definitely be purchasing more from this company. Comfortable, elegant, and highly versatile- the perfect chef’s knife! Outstanding customer service.

体験日: 2022年12月01日

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