Policymaking has to adapt to an increasingly digital and data-driven world as well as an increasingly (dis)informed citizenry.

• AI algorithms are increasingly impacting all aspects of life and add another layer to the governance and security systems. Hence, the codes of ethics that rule algorithms-writing, the level of democracy of the digital world and the general way we address AI will have a determining impact on our future. | Related Megatrends: Technology; Inequalities; Geopower; Work; Security
• With the help of AI, there could be more personalisation of public services, anticipation of problems, predictive analysis and proactive services, along with an opportunity to rethink and redesign public services in a user-centric way. 
• Repositories and software for data and information validation could be available to counter the spread of post-truth politics and misinformation fed by the combination of false news reporting and the increasing ubiquity of new forms of journalism and social media. 
• While smart cities and surveillance-based infrastructure improve living conditions and security, they add a new layer of governance and affect civil liberties. | Related Megatrends:​ Urbanization; Technology; Security
• Digital literacy development since early childhood could be adopted at all school levels in order to offer better digital equity and tools to forge critical thinking in the digital world in all strands of the society to avoid a widening digital gap.
• Media literacy for children and educators could become part of the education system to understand and be responsibly engaged with the digital environment and avoid the increasing Privacy paradox.

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